Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.5 out of 5 stars with 194 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

87%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 194 reviews
  • Rated 5 out of 5 stars

    You gotta order it online but it’s worth the wait,

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these!! They are definitely a step up from my Sony wmx5 ear buds. I’m glad I made the upgrade even if I had to wait a week for them. They didn’t have them in any stores. The noise canceling is better, the bass is deeper. They still have solid mids and highs. There is like 5 earbud sizes that comes with it and the app is easy to use. Also you can do a lot of commands from both the left and right earbud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! -C Panasonic

  • Rated 5 out of 5 stars

    AZ80

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds great. Good bass and treble, they fit well and don't fall out, plus they hold a charge for ages. No issues so far.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to leave your feedback! -C Panasonic

  • Rated 1 out of 5 stars

    Good headphones for about a month or so

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great for about a month and then the right ear starts to lose volume for some strange reason. I returned my initial repair at my shipping cost and got a new pair. The next pair I got did the same exact thing and has a significantly diminished volume in the right ear bud. I really liked the audio quality at first as well as the option to do noise canceling or ambient sound so you can choose when you want to hear the outside world more... but the audio quality issues over time with these ear buds is simply not worth the cost or trouble imo. Not even sure if they'll replace my earbuds a 2nd time but I'm about to submit another support ticket. I kinda just want my money back, but it's like 20 bucks or so to ship them back and that means I paid about 200 bucks for em originally plus 40 bucks just to replace them or maybe have them comp me at minimum my cost back for the earbuds themselves. I guess we'll see, but yeah. Very disappointing build quality from what I'd expect to be a reputable brand in the audio industry.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We’re truly sorry to hear about the ongoing issues you've experienced with your earbuds. It’s especially disappointing to know the sound quality initially impressed you but didn’t hold up over time. That’s certainly not the experience we want anyone to have, especially when it involves repeated replacements and extra costs. We appreciate your detailed feedback on both the performance and process. We value our customers' opinions and would like to thank you for bringing this to our attention, as it helps us improve our technology and ensure customer satisfaction. - F Panasonic

  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass and sound canceling comfortable fit. Enjoyed

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Best earbuds I’ve ever purchased!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sync between 4 different devices I use daily, and switch between them AUTOMATICALLY without me manually selecting which device I’m using next. Bass isn’t as prominent as the Sony $299.99 earbuds, but quality of music is equally as good! If these broke, I would buy another pair in a heartbeat.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Rated 4 out of 5 stars

    Must read BEFORE YOU BUY!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound awesome best buds with sound !! Definitely with my experience. Distance and Bluetooth capability is more like 25 ft give or take isn’t great could be better specially since what you pay for it . Bass is great to! Love the equalizer in app .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! The EAH-AZ80 earbuds typically offer a higher Bluetooth range under optimal conditions. However, the actual range can vary depending on obstacles like walls or interference from other wireless devices. For the best performance, it's advisable to keep the earbuds and the connected device within clear line of sight whenever possible. -M Panasonic

  • Rated 5 out of 5 stars

    Even better than expected!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled the trigger on these after reading all the great reviews and could not be happier! I was actually surprised by the quality and performance. I still have several other sets of earbuds, but they will no longer be used now that I own a set of az80s!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to hear that you're so pleased with your decision to purchase the AZ80s! It sounds like they've exceeded your expectations in terms of quality and performance. Enjoy your new earbuds, and may they continue to bring you excellent sound and comfort! -M Panasonic

  • Rated 5 out of 5 stars

    Great for Music, Teams, and Calls

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch. I use them to switch back and forth between Teams, Zoom, and GoigleMeet on my pc and calls on my phone. Sound is excellent as well. I do wish they came with somectips with fins to stay extra secure with activities

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are incredible. They sound phenomenal, the app is amazing, the level of customization is absolutely insane, the transparency mode is among the best in the business, but there are a couple of things that hold them back and thus prevents me from giving them five stars. First, the battery life is average at best, as is the ANC. They let in a LOT of sound, even after I've done the ear fit test and found the best ear tips. The breaking point for me was the fit. As I said, I did the ear fit test and found the proper ear tips, but after I did that, they hurt after about an hour. That being said, I would still highly recommend them if you can find a better fit than I could.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're grateful for your 4-star review and the kind words! -C Panasonic

  • Rated 5 out of 5 stars

    Do not pass these up!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best pair of ear buds Ive ever owned! The sound is clear and crisp. Very good base for ear buds. Ive tried Beats, Sony, LG, and Bose.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Best Ear Buds I've Owned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, decent ANC. I did replace the plastic tips with foam for a better fit, but would still recommend these as my favorite ear buds I've used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This sound amazing

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing headphones. Everything about them is amazing. The sound is super amazing. The only issue I have with them that the case is not that durable and can scratch easily. That is why I bought a case.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Me likey

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a little pep in ur step with ur music you want these they hold on vetter than the jabras and has ldac worth every penny

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience. - S Panasonic

  • Rated 5 out of 5 stars

    Sound quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its so awesome and clear, also the bass is so crisp

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Dennis! Thanks for the awesome 5-star review! We’re happy to hear you’re loving the clear sound quality and crisp bass. Enjoy your tunes with that next-level audio experience! - F Panasonic

  • Rated 5 out of 5 stars

    AZ80

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity is amazing, instant right out of the box. Not, the best sounding, that's what inspired me to purchase. But nevertheless, its an all around great package. The sound is great though! Not to say it isn't. The Beoplay RX are just that great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Rated 5 out of 5 stars

    Great sound and noise canceling abilities

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing treble and the in app eq controls give you the ability to customize the audio to your liking. Over all a great experience only caveat is they don’t sound the greatest on apples devices. It seems to be a codec issue on apples end but other than that they sound amazing.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi John! Thank you for your thoughtful feedback! We’re glad to hear you’re enjoying the treble and customizable EQ features for a tailored listening experience. We appreciate you noting the compatibility nuances with Apple devices, audio performance can vary depending on codec support. It’s great to know the earbuds are delivering impressive sound overall. - S Panasonic

  • Rated 5 out of 5 stars

    Great for my sensitive ears

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and go headet with amazing amounts of customization via the app. Also, extremely comfortable and stay in your ears.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. -C Panasonic

  • Rated 5 out of 5 stars

    Cool earbuds

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep my Technics earbuds in my car, never wanting to leave home and forget them. The sound is amazingly clear and I even like the silver color. These are just as premium as other more known brands. I'd definitely recommend Technics.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the awesome 5-star review! We're so glad to hear your Technics earbuds have earned a permanent spot in your car, that says a lot! From the clear sound to the sleek silver finish, it’s great to know they’re delivering a premium experience on par with the biggest names out there. We truly appreciate the recommendation and your support of Technics! - F Panasonic

  • Rated 3 out of 5 stars

    Decent buds, finnicky charger

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High sound quality, good noise canceling, consistent connection. However, charging is finnicky, especially for the case. I'll wake up after charging all night, and the buds will be 100% but the case will be at 20%, or one bud will be almost dead. Usually it works well enough, but at this price point I expect better.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your thoughts. Our team will use your insights to ensure a better experience for you and others in the future! -C Panasonic

  • Rated 5 out of 5 stars

    Buy them awesome set of ear buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are great. Sound good app is easy to use. Best fit I’ve ever had for an air bud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic