Customer Ratings & Reviews

Very good ear buds, connectivity, sound, call quality and esthetics are perfect

Really great and amazing sounding earbuds for the price there perfect good sound quality and good anc very happy with my purchase

Nicest earbuds ive ever used. Absolutely worth the price. Ive even dropped them a few times. No issues.

Great earbuds. They have a great sound with good highs and lows. Feel solid in my ears.

This is a great earbuds that few heard/know of. It is solid in every category: sound, call clarity, Bluetooth connectivity (up to3 devices and customization of control…unlike any on the market. Well worth biying

Nice and detailed sound, but low volume, i prefer punchy music like beats fit pro

Sound is pretty good and work really good in the gym

Quality sound with long battery life. Exceptional comfort for earbuds.

The sound is great but cannot compare to an over the ear unit. For the price I rather have a Sony over the ear. Returning the unit.

Great sound from technics. Doesn't diappoint and is worth the hype

i bought these as a gift and i tried them out and they had amazing sound quality

Great product, but don't buy from Best Buy, they won't support you as a customer. They have no problem wasting 9+ hours of your time refusing to honor the word of their chat/phone support, and even their "executive resolution" team will acknowledge that the experience is "not what they want for their customers" but still refuse to do anything to make it right. Looking at you "Elida", who had the power to fix this but refused. Don't waste your time with Best Buy, they won't support you as a customer.

Excellent sounf quality for audio enthusiasts, call quality is good.....i would recommend these for audiophiles definitely......

awesome sound quality i like the default or dynamic sound settings and i use it in LDAC mode. Call quality is great also

These are incredible quality, very beautiful sound, easy to connect, overall very happy

Initially, I was very happy with this purchase. They were one of the more expensive options, but the quality out of the box was top notch. Panasonic had outdone themselves with their multi pairing capabilities and the overall range of sound quality. Unfourtunately, just like other reviews warned me about and I chose to ignore. After about 3~4 months, the headphones began to drop volume significantly and now are almost barely usable. They also have begun to have issues holding a charge without cleaning the charging contacts and forcing them into their slots. I have had many pairs of bluetooth earbuds. These were the most expensive ones I have ever purchased, and for the price they are not worth it. I also found out when trying to get these serviced, that Panasonic does not support them directly in any way, and the local repair shops their support articles led me to would not return my calls or my emails, even when I was asking to pay whatever price to have them serviced.

Gift for my son! He loves them, sound quality is fantastic.

Sound is great for music, but call quality can be improved, especially for outdoor scenarios.

BOTTOM LINE UP FRONT: I am quite pleased with these Technics EAH-AZ80arbuds. I may be a bit generous, but I have awarded them five stars. I could have given them 4.5 if possible (see details below), but they do everything well so I have upped it to a 5. They sound great and are full sounding. They are at least better than all buds I have (and I have had over a half dozen of them). The controls are very good and customizable, but I am demanding here and would like to see a bit more customization. The ANC is very good, but probably not as good as buds from some other manufacturers of premium priced buds. Due to an injury, I could not run with them, but I used them extensively in a gym and on cardio machines. The buds stayed firmly in place and are comfortable, but they are a bit heavier and larger than some of my other buds so I do wonder how I would do with them on a long run. Given their IPX4 rating, I am not concerned with my excessive perspiration. DETAILS: Packaging/Contents: The small box came with a small Quick Start Guide (QSG) sheet and a very thick safety and warranty card with very small printing. There are QR codes for the Android and ios apps, but nothing for a manual. However, I searched on the web and found a very detailed 68 page Owners Manual (OM) and easily downloaded the PDF file. Note a PDF of the QSG was also easily downloadable. What was also impressive is that there were seven pairs of different sized tips included. There was another QR code which led to instructions for determining the best earbud size. I followed those and selected the XL size. I thought L would be the correct size, but after using the buds extensively, I agree that the XLs were optimal - not only for fit, but noise cancellation. Note that the medium size was originally installed. Page 38 of the OM describes this process well. The charging cradle, and its indications, does not stand out as exceptional, but it is fine and sensible in showing charge status. It does QI charging very well - a great feature. There was also a standard USB C charging cable included, but no AC adapter which has become standard unfortunately. Pairing: It was simple and easy. I paired with a phone, tablet and a couple of stand alone MP3 players that I use in the gym. All went very well. The 3 way multipoint does seem to work as advertised - although sometimes my MP3 players did not auto reconnect with the buds. But this may not be an indictment on the Technics as this is a common occurrence. It could just be the MP3 player. The Technics did connect with my phone every time. What I also liked was that the instructions described pairing with both phones/tablets and stand alone MP3 players. Nice touch. I also appreciate the voice though the buds saying when pairing is successful. In fact, the voice is very good - and better than previous buds I have owned - for instance - you know when you have togged ANC on and off. Great. Settings/Controls: There is a find earbuds feature. I set that pretty easily, but honestly have not used it yet. I trust it will work if I need it. As for the controls - I liked them. The default settings were ok, but I wanted to change the ANC toggle so I would not have to depress the right earbud for 2 seconds. Using the app, I reassigned this to a 1 tap on the left bud. It works great - this is fantastic for a setting where one wants to have a conversation immediately. However, there were some limitations. I wanted to reassign what happens when you hold down for 2 seconds to lower the volume and could not. I do not like to double or triple tap for volume - I'd rather touch/hold for that, but could not set it to that function (and it is more important to keep the single tap on the right but for play/pause). This is a small, but real, nit for me. I've had buds that do much worse tho, and these are as good as another pair I own. The only voice assistants supported appear to be Alexa. Since I use Google, and I do not prefer using voice assistant anyway I did not try that. I did set to "voice assistant on your smartphone" and briefly tried it, but it was not responsive. You probably will get better results if you spend some time with it. App: The app was well laid out and intuitive. There are lots of settings. Definitely better than some of the non-premium buds I own, but not sure if it excels over other premium buds. I was able to easily set my preferred equalizer custom settings. I also set ambient sound control and ANC levels. The manual page 43 wasn't totally clear on the latter, but I think I figured it out. There are also many other settings that you can customize. It is very thorough. There is a firmware update setting too. I tried that, but it stated my firmware is up to date. The latest firmware date is August 31, 2023, and I am a bit perplexed that there is nothing more recent. Performance: They shine. Simple as that. They sound terrific. Bass is full and balanced. They are dynamic. LDAC support is great (but no aptX). The midrange voice is very clear and crisp. Very enjoyable. Again, I custom set the equalizer and they are about as good as I have heard. ANC is good, but honestly, I was hoping for better. Noise cancellation in a gym environment is indeed excellent. However, noise from a mower engine and a hair dryer while blocked somewhat still came through more than expected given the price of these. It is on par with a pair of buds that I have that are about half the cost (although I specifically purchased those buds due to the great reviews they received for ANC). However, the sound, controls and features of these are much better. Technics quotes a 7 hour battery life with ANC. I can say I used these for almost that long and they still were holding a charge. I also appreciated the chime and voice feedback from the buds when something changes (like ANC, pairing, etc.) as not all buds do that. They also worked fine for the phone calls I made. SUMMARY: Basically see the "Performance" paragraph directly above. They sound great, fit well, are comfortable, have good battery life, and have very good controls. Build quality is definitely premium. They pair easily, have 3 way multipoint (only 2 with LDAC). They work well for me in the gym, although I am unsure if they would be great for running since they are a bit larger and heavier than my "go to" running buds. They do ANC well, but I was hoping for a bit more blocking of engine noise given their price. All in all however, a great, all around package here. They may not be cheap, but I do recommend them.

Nice balanced sound top to bottom. The only drawback is that the buds are really small and difficult to handle out of your ears. A little pricey but worth it for this level of sound.