Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 185 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 185 reviews
  • Rated 5 out of 5 stars

    Very impressive earbuds. Mahalo Technics!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of earbuds. Provides deep rich sound quality as any high end audiophile headphone would. Good solid quality and on par (if not better) with all of the other major name brands.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being a valued customer. Your feedback helps us improve! -C Panasonic

  • Rated 2 out of 5 stars

    Poor ANC - not for commuters

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that if you are looking for premium ANC earbuds for commuting, these are not for you. They do an ok job filtering the lowest frequencies, but anything higher than, probably a few hundred Hz, no dice. While waiting for my train, passing trains completely drown out my music (I actually feel like the train noise is being piped in through the buds). On the train I hear every creak, bump, etc. I can clearly hear announcements. And conversations are audible (though not always intelligible). Additionally, while walking with ANC enabled, even a light breeze rumbles through the earbuds (absolutely no wind suppression). It's a shame because the sound quality is excellent. Unfortunately, that's about the only real positive I can report. These buds ship with 7 ear tips sizes - which gave me hope that I would find a good fit. It's unfortunate that 5 of the 7 are medium and smaller. And the "large" and "x-large" just aren't. And, before you say that's why the ANC is not effective, I have premium silicone tips that seal well and pass the app's fit test. Speaking of the app, though powerful, it is unnecessarily complicated. For instance, there are two different places to set the strength of the ANC (overall strength and, as best I can figure, a frequency filter). The one good thing about the app is the ability to customize the tap controls. I own an almost two year old pair of Sony WF- 1000XM4 that I'm looking to replace. They have very good audio (though not as good as the Technics) and very good ANC (perhaps not quite as good as the current Bose QC2, but pretty close). But overall they check more boxes than the current crop of premium (EXPENSIVE) ANC earbuds I've tried.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C Panasonic

  • Rated 5 out of 5 stars

    The best. Better sound than Sony, Apple, bose

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best sound quality of them all. If that is important to you than this is it. Works with any Bluetooth device and up to 3 at the same time Apple pc android it doesn't matter.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Best Buy Employee

    Rated 5 out of 5 stars

    Sound Quakitu

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound on these are pretty good. It was a great buy

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're truly grateful for your 5-star review! Thank you for choosing us and for taking the time to share your positive thoughts. -C Panasonic

  • Rated 4 out of 5 stars

    AZ80

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't wait to hear how they sound they were fantastic Glad I purchased them you want some ear bugs that sound wonderful with all the music sounds this is the one

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello, Ted! We deeply appreciate you took the time to provide us with your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    great buds

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they are great but I bought it for a cheaper price and bringing them back

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 5 out of 5 stars

    Great fitting and sound

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit and sounds really good. Mowed lawn and earbud stayed

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the wonderful review and for taking the time to share your feedback with us. Our priority is customer service and we are ecstatic that we met that mark! -M Panasonic

  • Rated 5 out of 5 stars

    Audio Candy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soundstage and quality were what I was looking for, and these did not disappoint.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -C Panasonic

  • Rated 5 out of 5 stars

    Must have!

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Sound Quality and Bluetooth connectivity

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M Panasonic

  • Rated 5 out of 5 stars

    Best you can get

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously amazing i have airpods sony xm5 and bose these sound the best

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Outstanding Audio Quality!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technics HiFi True Wireless Earbuds aren't the cheapest earbuds on the market, but they sure are worth the price. I am one who enjoys music. I listen almost everyday to a wide variety of genres. I have yet to find something that doesn't sound good with these earbuds! Impressive audio quality is paired with active noise cancellation to deliver the best listening experience. A lot of bluetooth earbuds can only be paired to one device at a time. The Technics earbuds can be linked up to three devices at one time! I love the way they look! The side of the earbuds reminds me of the way a vinyl record is textured. The matching color charging case is small and easily slides into your pocket. The USB C port on the back can be used to charge the case and earbuds, or you can place the earbuds back in the case and sit the case on a wireless Qi charger. It charges wirelessly! Thats a nice addition to this set of earbuds! Controlling, updating, or changing the settings on the earbuds can be done using the downloaded app on your smartphone. It can be customized to work with voice assistants as well! The earbuds are IPX4 water resistant, but the case is not water resistant. Multiple sets of earbud tips are included in the box to ensure maximum comfort and the perfect fit when you put them in your ears. Technics has a history of impressive quality and that is no different with these bluetooth earbuds! You'll enjoy these feature packed earbuds! Go ahead and invest in great audio quality!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. We are glad to hear that you are enjoying the voice cancellation and the audio quality the earbuds have to offer. We are looking forward to making your experience even better in the future! - S Panasonic

  • Rated 5 out of 5 stars

    Great sound

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better sound that my Apple pro. Love the blue color.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! Your 5-star rating brightened our day! We're thrilled to hear that you’re enjoying the sound quality and that our headphones have exceeded the performance of your Apple Pro. The blue color is a popular choice, and we're glad you love it! - S Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    nice buds with good performance and fucntions

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these in to try. I do a lot of yard work around the house and wanted something that would provide some sound cancelation with good audio quality. But also comfortable to wear for hours on end. Build is quite nice. I was a little concerned opening the package but the buds are quite light. I guess the battery in the case that provided multiple recharges was the weight. The case in your pocket isn't an issue at all. Noise cancelation was a big feature for me. They worked quite well. I really enjoyed using the app to maximize this feature and help me select the proper fitting. Really enjoyed this small feature that made a huge difference. Sound quality was really nice. I've had several buds and this didn't drop any quality. I was able to adjust the EQ via the app. And get the type of sound I wanted. No issues here at all! Over the course of utilization. Got a bit of debris flying and sweat. The buds held up quite well. and the IPX4 allowed me to simply rinse them off when done and put in the case. I was not able to test the wireless Qi charging but the included USB-C cable charged them fine and quickly. The App provides charge status and pops up as soon as you open the case on my Android phone. So I was never running out of power during my listening sessions. Highly recommended - work well and really like them!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We are glad to hear that you are enjoying the noise cancelation feature and the sound quality! We're delighted to have provided you with a positive experience. - S Panasonic

  • Rated 4 out of 5 stars

    They are pretty good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are pretty good the only thing was that the earbuds would say connecting though I am connected. It would be nice too if the earbuds had a longer battery especially for the price. But other than that the earbuds are good.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. -C Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    High quality at its best

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technics EAH-AZ80 True Wireless Noise Cancelling In-ear Earbuds are an excellent option for those looking for high-quality wireless earbuds with noise-canceling capabilities. The earbuds have a sleek and stylish design with a slight ruggedness. The sound quality is outstanding, with crisp, clear audio and a well-balanced soundstage. The bass is deep and punchy without overpowering the lows and highs. The noise canceling technology is effective at blocking out background noise. . Although not considered sports earbuds, I used the earbuds in the gym for a 45-minute workout. The earbuds did not fall off my ears. The Technics EAH-Z80 offers up to 7 hours of listening time, with an additional 15 hours of battery life provided by the charging case. The charging case can be used wirelessly or with a Type C cord. The mic did a good job picking out my voice while drowning out all of the residual noise. This can be attributed to the four mics in each earbud as well as a noise-canceling algorithm. I used the earbuds for several hours and did not experience any connectivity issues. The App provides responsive, customized controls. The main page has all the information and features you will use daily. The App monitors battery power levels in earbuds and the charging case. You can tweet the noise canceling feature on a fly, change the exact level of noise canceling, and toggle through the ambient sounds seamlessly. The App has audio presets; Direct is the default, Bass and Super Bass. The Dynamic and Custom Board (EQ) feature can help you fine-tune the audio output. The earbuds have Alexa built-in, or you can use the voice assistant on your smartphone to control some of the features. The earbuds have wear detection, where you pluck one earbud out, and the audio stops. The Multipoint feature in the App permits you to listen on one device and seamlessly switch to another device (thanks to Bluetooth 5.3) by just pressing play on the other device without first manually pressing pause. So it is super convenient. You can even connect to three devices at the same time. This is good for those using a combination of a Mac tablet, iPhone, or an IOS device. The Technics EAH-AZ80 box comes with wireless buds, a charging case and cable, a user guide, a safety manual, and seven sizes of silicone ear tips to ensure a comfortable and secure fit. The App has settings to improve sound quality with SBC, AAC and LDAC codecs. I found there were no issues with latency for videos but there was a slight delay with gaming. The App is easy to use. It provides an abundance of customized settings that support your listening enjoyment. I would like to see Technics make a couple of App upgrades. Technics should include quick access to the LDAC feature in the home screen. There should be an option to manage the Multipoint pairing in the home screen, so you know which device is connected to the earbuds. And lastly, the EQ only has five bands. Technics should improve the EQ customization. Overall, the Technics EAH-AZ80 True Wireless Noise Cancelling In-ear Earbuds are an excellent option for those looking for high-quality wireless earbuds with noise-cancelling capabilities. These earbuds offer superior sound quality, comfort, and design.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're thrilled that you consider the Technics EAH-AZ80 earbuds an excellent choice for those seeking high-quality wireless earbuds with noise-canceling capabilities. Your review will undoubtedly help others make an informed decision. Enjoy your continued use of these earbuds, and thank you for choosing Technics! -M Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Impressive sound from Technics

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Panasonic Technics Premium HiFi True Wireless Earbuds for several days now and have listened to them daily. And all that listening was done on a single charge of the case with earbuds stored inside, so battery life seems very good. These EAH-AZ80 earbuds certainly live up to their premium designation, very stylish and elegant design, solid build, and most impressive sound. I feel like they sound better each time I use them. It certainly helps to properly fit the earbuds to my ears and Panasonic gives you seven different sizes to choose from. It can be challenging to figure out which size fits best but finding that good fit is important to get the best audio quality. That is especially important when it comes to getting a rich full sound with lots of bass, as well as for optimum noise cancellation. I find the earbuds to be very comfortable to wear for long periods and easy to insert into the ear, take out, and place back in their case. While I wouldn’t call myself a technical audiophile by any measure, I do appreciate listening to all different kinds of music and these earbuds offer incredible sound across the spectrum. The bass comes across deep yet punchy and you can even feel the kick of the bass drum, while the mid and higher frequencies are clean and bright. I appreciate bass but I really love the high end frequencies from brass instruments and percussion, and these deliver. The Technics Audio Connect app allows complete customization of the sound, using either presets or you can configure your own custom settings using a 5-band equalizer. The same goes for Noise Cancellation and/or Ambient sound settings, all customizable within the app. Basic control adjustments can be made while listening, simply by tapping the earbuds outer shell, and that includes adjusting volume up and down, skipping backward and forward through your playlist, or when taking phone calls, etc. I have listened to everything from Rush to Natalie Merchant and Steely Dan to Waylon Jennings to get broad appreciation of the sound that is delivered by these earbuds, and it was all enjoyable music to my ears. When it comes to assessing noise reduction, I tend to only use earbuds or headphones while listening to music at home, so I can’t comment about how well it works for such things as commuting on public transit, for example. They do seem to work well when my wife is in the room watching television, especially if I am just relaxing and getting lost in the music. In conclusion, I really appreciate all the features that Panasonic packed into these earbuds. They even state in their Quick Start Guide their wish that you go beyond technology and rediscover the magic and emotion that music offers in a diverse culture of music in the world. These earbuds certainly live up to that pledge.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your in-depth and enthusiastic review! Your remarks beautifully capture the essence of the Technics EAH-AZ80 earbuds, emphasizing the emotional connection and the joy of rediscovering music. Enjoy! -M Panasonic

  • Rated 2 out of 5 stars

    Not worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Earbuds are not as expected. The sound is not very loud. Issues with answering calls and audio quality while on call. Used These for an outdoor workout and you can hear the wind in the buds. Never encountered this with other brands. The buds pop out the case if dropped, even on a soft surface. I really wanted to like these n brag all about them but unfortunately I’d be lying.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. If you find the earbuds are not loud enough during music playback or phone calls, it's important to note that the volume of Bluetooth devices, like smartphones, and the earbuds themselves can be controlled separately. Try increasing the volume on both the earbuds and the connected Bluetooth device. If you're using an iPhone, navigate to Settings, select Sound & Haptics, then go to “Headphone Safety” and disable "Reduce Loud Sounds". Regarding the issue with wind noise, enabling noise cancelling might enhance your listening experience. While noise cancelling is effective against constant background noise, it may not be as effective against sporadic noises such as wind. Although our earbuds are designed to minimize wind noise, complete elimination might not be possible depending on the environmental conditions or type of wind. We advise against dropping the earbuds case, even onto soft surfaces, as frequent impacts can damage the hardware. Ensure that the earbuds are correctly placed inside the case so that it closes securely. If you continue to experience audio issues, consider resetting the product as a potential solution.
      1. Put both earphones (L and R) into the charging cradle and charge for about 15 minutes.
      2. Take one earphone (R) out from the charging cradle and wear it.
      3. After you hear the startup sound of earphone, touch and hold the (R) earphone touch sensor.
      4. After you hear the word announcement of "pairing" followed by a melody sound from (R) earphone, release your finger from the (R) earphone touch sensor for 1-2 seconds.
      5. Again Touch and hold (R) earphones touch sensor until you hear a beep followed by the word announcement of "completed.
      6. Put earphone (R) back into the charging cradle.
      7. Repeat steps 1 to 6 above for earphone (L).
      We truly hope this helps! -M Panasonic

  • Rated 1 out of 5 stars

    Do not buy from best buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t even received these. A week late after a delay and support won’t help in the slightest. Do not buy from Best Buy they will not help you locate them or give you any actual support for solutions besides canceling the order. I’m sure some one stole them and there just covering it up.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re sorry to hear about the trouble with your order and understand how frustrating that must be. Delivery and order support are handled directly by the retailer, but we truly appreciate you sharing your experience. We hope the issue is resolved soon so you can enjoy the earbuds as intended. - S Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Technics have just made the best buds you can buy

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technics are back and these earbuds are right up there with the best of them. Technics was always a brand that was known for high quality audio. The Z80M are exactly that. The packaging is similar to the slight cheaper z60m and the unboxing is identical with what you get in the box. You get 7 different types of ear tips which is a great thing as you’re almost guaranteed to find the best fit for you. The earbuds themselves are extremely comfortable and in the black they are quite discreet, they don’t stick out and they don’t give me any ear fatigue at all. They look great and give you that technics look. These are also ipx4 rated so fine for working out but be aware the case has no ratings at all. The case is a nice size and also supports Qi wireless charging Battery life on these is really good too, I’m getting a hair over 7 hours with ANC enabled and 9 without it which is right up there with the top dogs. These are also the first earbud to offer 3 way multipoint connectivity and it works perfectly. Pause your music on one device and carry on listening on any of the the 2 other device you have paired. I’ve never had multipoint work so well, technics nailed it. The ANC is also right up there with the best you can get providing uninterrupted listening while keeping the high quality audio that these produce. They also have transparency mode which still works great but not quite the quality of the ANC. Overall very solid The app is the same as you use with the z60 and as I mentioned in that review it is by far the best app I’ve used on any earbuds. It’s feature filled and easy to use. Now the most important part. The sound on these is in my opinion the best you can get at this price point. Sound separation is the best I’ve heard with instruments and different voices coming through in rich detail, the lows are so nice and smooth. The soundstage on these is above the rest and offer a consistent high quality no matter what music you play. And with the EQ in the app you can dial them in even more to your liking. Technics hit a home run with these and I highly recommend you trying these over the usual suspects at this price. You will not be disappointed

    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your thoughts and feedback! It's great to hear that you've had such a positive experience with the earbuds. We appreciate your detailed evaluation of the sound quality! Your feedback will undoubtedly be helpful to others considering these earbuds. If you have any further insights or questions, please don't hesitate to share. Enjoy your music! -M Panasonic

  • Rated 5 out of 5 stars

    Love these

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my gym headphones. I passed on the Sennheiser momentum 4 to get these. Soundstage is great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review! We're so happy to see our product meets your expectations. -C Panasonic

Sponsored