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Customer Ratings & Reviews

Your price for this item is $195.99
The comparable value price is $249.99

Customer reviews

Rating 4.5 out of 5 stars with 184 reviews

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Rating by feature

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.4 out of 5 stars

  • Connectivity

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers find value in the Technics EAH-AZ80 earbuds for their exceptional sound quality, comfort, and multipoint connectivity. Users rave about the crystal clear audio, effective noise cancellation, and comfortable fit, even for extended periods. The ability to connect to three devices simultaneously and the impressive battery life further enhance the overall experience, making these earbuds a popular choice for those seeking a premium listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 184 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Do not pass these up!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute best pair of ear buds Ive ever owned! The sound is clear and crisp. Very good base for ear buds. Ive tried Beats, Sony, LG, and Bose.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -C Panasonic

  • Rated 5 out of 5 stars

    Even better than expected!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pulled the trigger on these after reading all the great reviews and could not be happier! I was actually surprised by the quality and performance. I still have several other sets of earbuds, but they will no longer be used now that I own a set of az80s!!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's fantastic to hear that you're so pleased with your decision to purchase the AZ80s! It sounds like they've exceeded your expectations in terms of quality and performance. Enjoy your new earbuds, and may they continue to bring you excellent sound and comfort! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Must read BEFORE YOU BUY!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sound awesome best buds with sound !! Definitely with my experience. Distance and Bluetooth capability is more like 25 ft give or take isn’t great could be better specially since what you pay for it . Bass is great to! Love the equalizer in app .

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! The EAH-AZ80 earbuds typically offer a higher Bluetooth range under optimal conditions. However, the actual range can vary depending on obstacles like walls or interference from other wireless devices. For the best performance, it's advisable to keep the earbuds and the connected device within clear line of sight whenever possible. -M Panasonic

  • Pros mentioned:
    Multipoint connectivity, Sound quality

    Rated 5 out of 5 stars

    Best earbuds I’ve ever purchased!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They sync between 4 different devices I use daily, and switch between them AUTOMATICALLY without me manually selecting which device I’m using next. Bass isn’t as prominent as the Sony $299.99 earbuds, but quality of music is equally as good! If these broke, I would buy another pair in a heartbeat.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Me likey

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a little pep in ur step with ur music you want these they hold on vetter than the jabras and has ldac worth every penny

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re so grateful for your 5-star review! Thank you for your support and for sharing your experience. - S Panasonic

  • Pros mentioned:
    Multipoint connectivity, Sound quality

    Rated 5 out of 5 stars

    Great for Music, Teams, and Calls

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch. I use them to switch back and forth between Teams, Zoom, and GoigleMeet on my pc and calls on my phone. Sound is excellent as well. I do wish they came with somectips with fins to stay extra secure with activities

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This sound amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are amazing headphones. Everything about them is amazing. The sound is super amazing. The only issue I have with them that the case is not that durable and can scratch easily. That is why I bought a case.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Almost perfect

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds are incredible. They sound phenomenal, the app is amazing, the level of customization is absolutely insane, the transparency mode is among the best in the business, but there are a couple of things that hold them back and thus prevents me from giving them five stars. First, the battery life is average at best, as is the ANC. They let in a LOT of sound, even after I've done the ear fit test and found the best ear tips. The breaking point for me was the fit. As I said, I did the ear fit test and found the proper ear tips, but after I did that, they hurt after about an hour. That being said, I would still highly recommend them if you can find a better fit than I could.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We're grateful for your 4-star review and the kind words! -C Panasonic

  • Rated 2 out of 5 stars

    A waste of money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially, I was very happy with this purchase. They were one of the more expensive options, but the quality out of the box was top notch. Panasonic had outdone themselves with their multi pairing capabilities and the overall range of sound quality. Unfourtunately, just like other reviews warned me about and I chose to ignore. After about 3~4 months, the headphones began to drop volume significantly and now are almost barely usable. They also have begun to have issues holding a charge without cleaning the charging contacts and forcing them into their slots. I have had many pairs of bluetooth earbuds. These were the most expensive ones I have ever purchased, and for the price they are not worth it. I also found out when trying to get these serviced, that Panasonic does not support them directly in any way, and the local repair shops their support articles led me to would not return my calls or my emails, even when I was asking to pay whatever price to have them serviced.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your experience with us, and we are sorry to hear about the issues you've encountered with your earbuds. To address the current issues, we recommend performing a factory reset on the earbuds, as this can sometimes resolve performance problems. If the issues persist, please note that our warranty does support the earbuds, but it requires sending them to our main authorized service center for repair. Please contact our customer support team for further guidance on how to proceed with the warranty service. We appreciate your patience and are committed to resolving this for you. -M Panasonic

  • Pros mentioned:
    Comfort, Fit

    Rated 5 out of 5 stars

    Great for my sensitive ears

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy plug and go headet with amazing amounts of customization via the app. Also, extremely comfortable and stay in your ears.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 5-star rating! Thank you for sharing your positive experience with us. -C Panasonic

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Charging

    Rated 3 out of 5 stars

    Decent buds, finnicky charger

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High sound quality, good noise canceling, consistent connection. However, charging is finnicky, especially for the case. I'll wake up after charging all night, and the buds will be 100% but the case will be at 20%, or one bud will be almost dead. Usually it works well enough, but at this price point I expect better.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your thoughts. Our team will use your insights to ensure a better experience for you and others in the future! -C Panasonic

  • Pros mentioned:
    Multipoint connectivity, Sound quality

    Rated 5 out of 5 stars

    AZ80

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The connectivity is amazing, instant right out of the box. Not, the best sounding, that's what inspired me to purchase. But nevertheless, its an all around great package. The sound is great though! Not to say it isn't. The Beoplay RX are just that great.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your positive feedback! It's wonderful to hear you are enjoying the product! -M Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Premium pair of earbuds

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is definitely premium, sound isolation is better than Jabra elite 10 and almost as good as Bose. Hear through is clear and feel sounds like you dont have anything on. They arent the most comfortable for extended periods, but if you wear them for a couple hours or less they are very premium earbuds.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! - S Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    Great sound. Poor build quality.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, battery, and microphone. Poor build quality. I am now going on my 3rd pair for the same reason. One of the buds stops charging and also the volume won't go past 50%. I've tried resetting and it does not fix the issue.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your review is very concerning to us and we are really sorry to hear that you are not satisfied with this unit. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. Please note that products purchased new from authorized retailers come with a manufacturer’s warranty. In such situations, we recommend seeking professional assistance from one of our authorized service centers. - S Panasonic

  • Pros mentioned:
    Fit, Sound quality

    Rated 5 out of 5 stars

    Buy them awesome set of ear buds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These buds are great. Sound good app is easy to use. Best fit I’ve ever had for an air bud.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. -M Panasonic

  • Rated 2 out of 5 stars

    Poor ANC - not for commuters

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying that if you are looking for premium ANC earbuds for commuting, these are not for you. They do an ok job filtering the lowest frequencies, but anything higher than, probably a few hundred Hz, no dice. While waiting for my train, passing trains completely drown out my music (I actually feel like the train noise is being piped in through the buds). On the train I hear every creak, bump, etc. I can clearly hear announcements. And conversations are audible (though not always intelligible). Additionally, while walking with ANC enabled, even a light breeze rumbles through the earbuds (absolutely no wind suppression). It's a shame because the sound quality is excellent. Unfortunately, that's about the only real positive I can report. These buds ship with 7 ear tips sizes - which gave me hope that I would find a good fit. It's unfortunate that 5 of the 7 are medium and smaller. And the "large" and "x-large" just aren't. And, before you say that's why the ANC is not effective, I have premium silicone tips that seal well and pass the app's fit test. Speaking of the app, though powerful, it is unnecessarily complicated. For instance, there are two different places to set the strength of the ANC (overall strength and, as best I can figure, a frequency filter). The one good thing about the app is the ability to customize the tap controls. I own an almost two year old pair of Sony WF- 1000XM4 that I'm looking to replace. They have very good audio (though not as good as the Technics) and very good ANC (perhaps not quite as good as the current Bose QC2, but pretty close). But overall they check more boxes than the current crop of premium (EXPENSIVE) ANC earbuds I've tried.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We understand your disappointment. It’s important to us that our customers are more than satisfied and we will use your feedback for future improvements. Do let us know if there is anything else we need to know to improve this area of concern. You can contact us via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST. -C Panasonic

  • Cons mentioned:
    Controls, Volume

    Rated 2 out of 5 stars

    The sound is Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a snug fit. Only time I can hear clearly the bad, mid and highs is when I press them closer to my ear. Now I the volume is stuck and can’t turn up high enough to block out at least some of the outside noise. What’s the point if great audio if you can’t hear it? Taking it in to have Geeks look at it. Disappointed.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! We are really sorry to hear that you are not satisfied with the earbuds! We recommend trying the smaller ear tips to get a better fit. If the volume is stuck, we also recommend resetting the settings of the earbuds through the Technics Audio App to the factory defaults. We hope this information will be of help! - F Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Earbuds

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best sounding wireless earbuds I've tried. Sound: 5/5 Ease of Use: 5/5 Comfortability: 5/5 Only negative imo is the lack of a good location tracker.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello Kenny! Thank you for taking the time to leave your feedback! We're thrilled to hear the sound, comfort, and ease of use all hit the mark for you. We appreciate the honest feedback about the location tracking feature, we will consider it for future improvements. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Beastly

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are beastly earbuds with sound better than Sony's XM line, Ipods and Sennheiser buds. The transparency mode is probably the best or at least rivaling all of apples headphones. The noise canceling is not Sony or Bose level but it's just underneath. I'm more so into the sound quality and the transparency mode on these buds which you are second to none. Call quality is pretty good as well. The app makes adjusting these earbuds on transparency, noise canceling and sound profile very easy. These are highly recommended

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and recommend it to others! -C Panasonic

  • Rated 5 out of 5 stars

    BEST EARBUDS FOR THE PRICE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST EARBUDS FOR THE PRICE , Msrp i think it was 300 , i grabbed them for 175 , these earbuds after setting the eq to dynamics are on another level , amazing and wide sound range and quality , the only con i can give is the volume could be louder and anc could be a tiny bit better.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there! Thank you for the fantastic 5-star review! We’re glad to hear you’re enjoying the sound quality and wide range, especially with the EQ tweaks. We appreciate your honest feedback about volume and ANC, it helps us keep pushing the limits. Glad you found such a great deal, and here’s to many amazing listening sessions ahead! - F Panasonic

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