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Customer reviews

Rating 4.5 out of 5 stars with 168 reviews

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  • Sound Quality

    Rating 4.6 out of 5 stars

  • Battery Life

    Rating 4.5 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers find value in the Technics EAH-AZ80 earbuds for their exceptional sound quality, comfort, and multipoint connectivity. Users rave about the crystal clear audio, effective noise cancellation, and comfortable fit, even for extended periods. The ability to connect to three devices simultaneously and the impressive battery life further enhance the overall experience, making these earbuds a popular choice for those seeking a premium listening experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 168 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best overall Bud money can buy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous fit for the gym. CLEAN sparkling sound profile and quality. Great, well built design. Great call quality and transparency mode. Even the active noise cancellation is great. Will buy another pair just so I can have a back up. ONLY downside is that its hard to get a hold to customer service being i lost the replacement ear tips while moving and no one is there to help

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your glowing review! We're thrilled to hear that you're enjoying the clean and sparkling sound profile! We're sorry to hear about your experience with reaching our customer service team regarding replacement ear tips. We strive to provide excellent support to all our customers, and we apologize for any inconvenience you've encountered. We offer a live chat option and an email form on our Panasonic support page. You can find the ear tips sold separately in all sizes with our official part seller, Encompass. -M Panasonic

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    absolutely wonderful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive tried out many earbuds at this price point, sony wf-100XM3-5 ,AirPods pro 1-2 , sennhieser momentum 2-3, bowers and wilkins px5-7, bose QC earbuds 1-2. These are at a different triple driver, low latency, awesome call quality, superb audio, amazing battery life, noise canceling and transparency mode are top notch , and 7 different ear tip size that youll be sure to find your comfortable tip. I love them and i will never want to go back to ither brands!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Rated 4 out of 5 stars

    The box comes with extra earpiece sizes

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best earphones for the price! Great sounding and very compatible straight out of the box. The earpiece size makes a big difference to the experience so make sure to find the right fit from the different sizes it comes with.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi Miguel! Thank you for your valuable feedback and the 4-star review! We're thrilled to hear you're enjoying the sound quality and compatibility of our earphones. We agree that the right fit is key to getting the best experience, and we’re glad the variety of earpiece sizes helped you find the perfect fit. - S Panasonic

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Choice!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these after my Bose ear pods stopped working and i must say im Happy! These are not in the store but they should be!! They are not overly loud but the sound quality is exceptional.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Meetings on comp back to music on phone seamlessly

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a break in period of about one week for your own ears to get used to the feel. Once they do they are the best buds out there. Utility is 1000% above other TWE buds. I used the large fittings and can't go back to my airpods pro that kept falling out. I can sneeze with them on and they won't move at all.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Premium comfort, features, performance & ANC!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an MSRP clocking in at three Benjamins, these Technics noise-cancelling true wireless earbuds are up against some healthy competition against other premium-level offerings from the likes of Sony, Bose, Jabra, Apple, Sennheiser, and more. But after a few weeks with the EAH-AZ80s, I can honestly say that they handily hold their own against, and easily beat, some of the top-tier offerings from those competing brands in terms of comfort, features, performance, and (surprisingly) ANC quality. If you’re considering a pair of premium ANC earbuds that will allow for some critical music listening but also tame a noisy environment at work or home, I can comfortably say you should have these at or near the top of your VERY short list of contenders. In terms of comfort and fit, I’ve never been a fan of the dangle-down-outside-your-ears-style buds…my anatomy makes them feel like they’re always going to fall out. As you can see in the photo I’ve attached of just some of the buds I ran the Technics up against over the past few weeks, I tend to lean towards the more bean-shaped buds with protruding “driver nozzles” at the tips that seal just inside, and squirt their sound down through, the ear canals. For me, that eartip seal is often a source of discomfort and fatigue because I can’t quite get a good fit with the manufacturer’s included S/M/L eartips. Similarly, the shape of the buds’ shell can sometimes fail to conform well to the anatomy of my outer ear resulting in hot spots or a really loose fit. The Technics EAH-AZ80s conquered both of these issues…at least for me, my anatomy, and my comfort preferences. Starting with the eartips, Technics provides seven (!!!!) full sets of silicone eartip sizes with XS and S tips that vary in both depth and width. Each is capped with a bit of foam, rather than simply a gaping hole, which helps create a better-conforming and more comfortable seal, while also keeping wax and other debris from making their way down towards the drivers. Helpfully, there are no pressure-inducing winglets or additional sizing rings around the buds that are necessary for a good fit, either. Instead, the buds have gentle undulating curves and bulges at the top, bottom, front, and back of the shell to help seat them gently but securely in front of the antihelix and wedged between the tragus and antitragus. The result, for me, was a SUPREMELY comfortable fit that allowed me to wear the buds during an entire workday, and didn’t slowly shake their way loose during an evening run. In terms of style and build quality, the Technics have a clean, slightly understated look with just a splash of contrasting colors for the printed brand name on the touch-panel buttons and the tiny side microphone screens. There are no garish pictures/logos or loud ornamentation that would be distracting or otherwise make the buds look out of place in a professional or workplace setting. The wireless charging case (nice!) is on the smaller side making the entire setup a breeze to pocket in a pair of jeans or workout shorts. The buds themselves look like they’d be rather large in use, but they actually have a reasonably low profile when worn and don’t stick so far that it looks like you’ve sprouted a pair of kidney beans floating outside of your ears. The Technics companion app is one of the few I’ve found to be REALLY useful for setup and operation due to the number and range of features available. Of course, there are the standard features like user guides and firmware checks, as well as links to cleaning and maintenance guides and videos. But a really handy in-app function is the automated eartip sizing routine. Given that you have so many eartip sizes to pick from, the app walks you through a set of measurements to determine which eartips will block out the most ambient noise. In my case, the app identified that my right ear measured a little better seal (and ultimately proved to be more comfortable) using a smaller eartip than the one I was wearing on the left. Additional app functions include battery level readings for the buds and the case, activating a “find my” function for wayward earbuds, a voice-test function that allows you to adjust the volume of your voice based on how the caller would hear it, and EQ adjustments with 6 sound presets and a custom 5-band EQ setting with 10dB of boost/cut per band. You can customize the touch sensor buttons with 4 operations per bud (1x/2x/3x taps & touch+hold), control noise-cancellation level/aggressiveness, as well as adjust your hear-through settings for full transparency (everything gets in) or attention-getting (enhances voices around you while still attenuating background noise in case you want to carry on a conversation without having to remove your buds). You can also adjust BT performance to minimize streaming interruptions or reduce A/V latency, change the number of multipoint connections (these buds support THREE devices simultaneously!), and adjust the connection mode for codec support that emphasizes either sound quality (LDAC) or connectivity (SBC). Finally, you can choose what happens when you remove the earbuds and whether you want the touch sensors to work when worn or not. But how do they perform? In a word: amazing! These buds offer audio performance that legitimately lives up to the “Premium HiFi” moniker Technics used in the name of this product. The sound is rich, clear, detailed, and full-bodied. If you run the buds completely flat/non-EQ'd, you might feel like the sound is maybe just a bit “polite” in that the bass and sub-bass regions are appreciably taut and snappy, but not necessarily chest-thumpingly hefty right out of the box. But if you *do* crave a bit more bloom in the low end, a slight bump in EQ easily produced that visceral bass “thump” in the sternum that is characteristic of larger high-quality monitors or over-the-ear headphones. And if you happen to have a source component that supports the LDAC codec, feed these buds some really high-quality streams (24-bit/96kHz) and the sonic improvement can sound like you're lifting a veil off the music...VERY impressive! Active noise cancelling performance was equally as impressive. At maximum noise cancelling levels, it was honestly difficult for me to make out much of anything around me, enough so that I had to actively engage transparency mode or take the buds out entirely whenever anyone tried to talk to me. In a crowded and noisy environment, the Technics did a fantastic job of taming ambient noise to the point that it was easy to listen to music or watch a movie without distraction. In quieter environments, the ANC created an almost inky black background of pure silence. That silence did come with a very minor caveat, however--I noted just a *hair* of lost fidelity when engaging ANC...bass frequencies didn’t seem to be affected but mids and vocals felt just a tad thinner. Honestly, I doubt I would have noticed had I not been switching ANC on and off for A/B comparisons--during normal use, I found that even the most aggressive ANC settings didn’t hollow out the sound enough to be distracting or even disappointing. Finally, call quality was exceptional both on my end and for the caller (so I was told on multiple occasions), and the ability to monitor and tailor my voice level and background noise masking for the caller’s sake was another welcome and unexpected flourish to an already impressive showing by these buds. If I had to pick nits, I would say that I’m of mixed opinions about the touch panels. They keep the contours of the earbuds smooth and continuous, but I found them to be unreliable at times, with the press & hold activation in particular proving a bit tricky on multiple occasions. I have always appreciated actual buttons with tactile feedback to help register a successful press—with these, I was often getting a 2x press function activated before I had actually reached the third press on the sensor. But I suspect with practice my timing will get better, and the variability in touch-panel performance wasn’t so frequent that it became problematic. Overall, I think Technics really knocked it out of the park with these premium buds...they have already supplanted both my top-tier and daily driver earbuds because they managed to provide all-day comfort, with highly effective ANC and exceptionally fine sound quality. DEFINITELY RECOMMENDED!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. We appreciate your positive recommendation! -C Panasonic

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent pair of earbuds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of earbud headphones. The accompanying app is great and makes the user experience nice and simple. Follow the instructions and you will have a pleasant experience using these. I have small ears and I usually would never pick a pair of these as my first choice to listen to something on my phone or tablet in private but these came with a bunch of different sized nubs that go in your ear that actually fit inside my ear without giving me a headache. That alone gives them a five star rating in my book. Did I mention they sound great? I have a ton of over the ear headphones that I use for listening to music and playing games on my gaming rig and I never in a million years thought a pair of buds would be a alternative but here we are. It isn't the norm but I'd give these a shot for a gaming session. Got a few hours in before I was ready to take them out. Didn't even notice them in my ears. These have a interesting bit of tech when it comes to noise cancelling. The wind noise option is okay. Folks who I talked to weren't impressed with the voice quality but I rarely talk to folks on my phone anyway so its not that big of a deal for me. The big thing is the fact that you can connect to three devices at one time and the LDAC capability only works when you are connected to either one or two devices. If you aren't in need of the high quality audio then go crazy and connect to three devices (which is subject to personal experience, my ears don't notice too much of a difference from having that option turned on or off). Making sure you have the correct tip on them is key to making sure you have a great experience using them. I tried a few before I finally settled on the size that fits properly in my ears and the app has a guide that checks the seals in your ears for sound leaking which is awesome all by itself. Spend some time in the app and go through all the options and don't just put them in your ears and go about your business. You'll thank me later. The case charges wirelessly and I got a good six hours out of a full charge on the buds at about 40 percent volume and ambient sound set at 100% MAX. When I am in the house I don't use noise cancelling. With noise cancelling on is about the same range of use about six hours with a full charge. Sound quality A+ Ease of use A+ Battery life A+ I definitely would recommend buying these if you don't have a pair and your willing to spend $299.99 for a pair.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! It's fantastic to hear that you find them excellent and appreciate the accompanying app, which enhances the user experience. -M Panasonic

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Almost absolute perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a programmer and I use headphones for 5+ hrs every weekday. These are the headphones I've considered in this comparison review Sony XM4, XM5, Sennheiser Momentum 4, Sony ULT Wear The negatives: The lack of bass. I don't think it has any base. If you are listening to rock, you will hear the bass guitar just fine but you wont really hear the kick from the drummer. I know these are in ear headphones but the extremely buggy and a pain to deal with Sennheiser Momentum 4s beat these guys in sound. That being said, these are very very close to it. The lag when you are using touch controls on ear pieces. This is apparent to me especially when I am trying to tap it twice to get to the next song. Often, it wont register the second tap and will just pause the song as if I had one tapped it. Even when it registers correctly, there is a half second delay till it actually applies the command. The positives: Super comfy. I noticed at work I just don't take these off anymore. I constantly took off the other headphones I mentioned above. Noise cancelling: Wow... Seriously impressive. I can compare this to the Sennheisers because both of them I've had in the same environment and pretty much one after another. These are amazing. Almost as amazing as the over the ear XM4s. Seriously impressed. The battery: As I said, these are on my ears the whole time I am at work. After 7+ hrs of active noise cancellation, close to my leaving the work time (I dont take lunch) I get a notification saying "charge the headset" but it never dies till I leave from work. I can safely say I get 8 hours of ANS with these which super impressive. The 10 minute drive I do to my gym after work gives me back almost %80 of charged headphones. Great deal Connectivity: Never had a single issue. It just connects to things that I expect it to connect when I turn them on and stays connected. Sound: Even though I'd like to have the bass little more pronounced, it really does sound crisp and clear. It still has bass I just wish there were just a little more I've used all those headphones from minimum of a month(Sennheisers) to a 3 years(XM4s). I was going to try the Denons but I am keeping these. I don't need to get anything else. Great headphones.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your excellent feedback, it is much appreciated! -C Panasonic

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Perfect Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These will be some of the best earbuds you’ll ever own. You can get something fairly inexpensive online, but I highly recommend this if youre able. I can’t say how much I enjoy using these. I’ve used them everyday since I got them and I’m super happy. Setup was simple and straight forward. It has both an android or iOS app connectivity. It basically walked you through the process. It helped suggest some music settings, but I really liked how detailed and customized you can get. You can truly set the earbud to find your optimal music experience. The app is optional, but I highly recommend it to get the best experience out of these. You can easily just go to the Bluetooth setting and connect them without the app. I personally utilized the app for the full experience and was happy. The app was a little intimidating, but I knew it was to help ensure I had the best listening experience possible. I also like how the app tells you the battery life of each earbud. I wish the earbuds felt a little more secure while in the case, but it’s not a deal breaker. Call quality was extremely impressive. I feared it would sound a bit funky since I tinkered them for my music preferences, but I was impressed with the call quality. I was able to hear the person on the other side extremely well. I tested these by going on a walk and it didn’t disappoint. It was a moderately traffic area and the noise cancelling feature did their thing. It was rather creepy being able to hear the person without the sound of cars. So that was a plus in my book! I really liked how I can control the volume, pause and play setting by touching the earbud. It’s cool and convenient I can do this on the buds. Aside from connecting these to my phone, I use it with my laptop so I can take zoom calls. The meeting sound is crisp and my coworkers have had no issue of me speaking. Big win! Pros: Sound quality Music quality Battery Quick charge Different size ear pods Technics Audio Connect App Noise canceling Ambient sounding Can adjust volume, pause/play on bud Water resistant Can connect to three different devices Cons: Finding your perfect setting in app a little intimidating Overall: These are the best ear bud headphones I’ve had. Period. This is a must if you’re able to swing the price. The app is very extensive with a lot of features. I really like how it allows you to fully tinker and find your perfect combo for music and talking. Seriously, with these you can’t go wrong.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. We are glad to hear that you are enjoying the sound quality, ambient sound, the battery life and the quick charge it offers. We are always looking to our customers experiences memorable and we are glad that we are on the right track! - S Panasonic

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Ear Buds with Pristine Audio

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TLDR: I’ve been fortunate to be able to test headphones from nearly every manufacturer. These rank as one of the best I’ve tried. INITIAL SET-UP The Technics app is very simple to understand and straightforward. I tried it on both my iPad and my Samsung Galaxy phone. The app performed flawlessly on either device. That can’t often be said for some other vendors, so Technics deserves kudos for doing a great job of making an app easy to use and functional on various platforms. USE I tested the new Technics earbuds with nearly every music genre imaginable. I tried a bunch of different music styles: Rap, Rock, Classic Rock, Hair Metal, New Country, Classic Country, Beethoven, Bach, Hip-Hop, Oldies. You name it, all courtesy of Amazon Music in HD or better. These Technics nailed it. Their music reproduction and clarity rivals ANY of the other manufacturers I’ve tried. Mids and highs are transparent and energetic. The built-in amps never felt strained or overburdened, even during loud passages. These are one of the only headphones or earbuds I’ve tried that made me stop multi-tasking just to listen to them. Their effortless mids and highs are crystal clear with no hint of muddiness. Vocals are clean and crisp and quite honestly, these ear buds offer some of the best detail and clarity I’ve ever experienced. Movies were impressive, but this is where the Technics gave up some of their magic. Yes, vocals and audio were pristine and easy to understand. But they were so clean that they did give up some of the immersion I get from Technics competitors. The movie soundstage was just not as immersive and enveloping as other products on the market. Active Noise Cancellation has proven to be very good. Easily drowning out ambient noise around my office and home. Technics claims 7.5 hours of battery life per charge, and I found that to be about right. Listening to music, often at loud levels, I lost about 20% battery life in around 1.5hrs. Not bad at all considering the volume at which I was listening at and using ANC. The provided carrying case allows for up to 25 hours of use before a full recharge is needed. NEGATIVES The only real fault I can find is in the bass response. Technics lists the overall frequency response as 40Hz to 20kHz. That leaves some on the bottom end that is untapped and unobtainable. This is the one time that Technics’ competition makes up some of the ground they have lost to these excellent buds. CONCLUSIONS There really isn’t anything not to like about these ear buds. Technics has produced an excellent product. A product that is so crisp and detailed, it caught me off guard when I first tried them on. All the latest tech specs are there too: Bluetooth 5.3, ANC, Multi-Device Pairing, LDAC support, Hi-Res Audio Support, Wireless charging. At the end of the day, do the Technics have what it takes to take over the top spot in my current headphone and ear bud selection? The answer is YES. While other buds or headphones do movies better, NONE of my others have the detail and clarity in the mids and highs that the Technics provide. There are some products that deserve the praise, some that don’t. The Technics AZ80’s in one product that deserves the high praise. HIGHLY RECOMMENDED

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your detailed review of the Technics earbuds! It's great to hear that you found them to be among the best you've tried, especially in terms of music reproduction and clarity. Your feedback is highly valuable and we deeply appreciate your recommendation! -M Panasonic

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great multipoint point ear buds.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the ear buds... Setup was really fast. After initial charge of about 4 hours. I have 2 phones. Both android and it took all but a few minutes to do. After impaired both phones user interface was super easy. From noise cancelling to pass through. Percentage of pass through and noise cancelling was good. Sound quality of music and phone are all superb. I love the fact that you can connect more than 1 device to these headphones. More devices should do this. Super convenient with a personal phone and work phone for those that have this setup. I have nothing but good raves about this device. Including about 4 days worth of use with a fully charged holder and ear buds. So not here are some of the quirks. Pass through mode: a) when you are in your car and close the door it has a bit of a low frequency bump that can rattle you if you are not used to it b) from ambient to answering calls and hanging up calls there is a switch over that occurs and it momentarily goes to noise cancelling then back to pass through. This can throw your balance off.if you're not used to this either. Button and swipe functions are easy to use on the buds. Nice color. They are a bit bigger than other brands but did well in staying in my ears and held long charge. I like these. Been using these for over 2 weeks now. Good job Panasonic. I would recommend these buds for the above.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Phillip! We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M Panasonic

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    My New Favorite Premium Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Technics AZ80s everyday now for the past week and a half. Out of all flagship earbuds I've owned in the past, these are by far the best sounding earbuds I've had the pleasure of using. However, do bear in mind that if you're looking for headphones that produce loads of maximum volume, these AZ80s are not it. While they produce a respectable level of volume, these earbuds are more geared toward providing a premium Hi-Res wireless audio experience. What you end up with is a very balanced and optimally tuned soundstage. Not only do these sound great, but they're also feature packed. They have some of the best ANC I've ever used, multi-point connectivity, great battery performance, support for SBC/AAC/LDAC codecs, IPX4 water resistant (for earphones, not the case), a plethora of earpiece sizes and shapes to find the right fit, and a supported wireless Qi charging case. In terms of the audio performance, on the default EQ setting (i.e. "Direct"), you get a very wide and open soundstage. Vocals are incredibly clear and rich, treble & mids sound crisp, and the bass is perfectly balanced (punchy bass with a decent level of depth). While the default EQ preset is perfectly suitable for most music genres, the Technics "Audio Connect" application is a must download on Android or iOS due to the copious amounts of customization options available. I've used these earbuds extensively with my Samsung S22 Ultra. If you're on Android, then you're in for a special treat; LDAC enabled audio! In order to enable the LDAC codec I did have to enable LDAC in the Audio Connect app first. Only then was an LDAC toggle option available under my "Bluetooth connection settings". Music with LDAC enabled on my S22 Ultra plus the Technics AZ80s is a match made in heaven. The music genres I've listened to the most while using these AZ80s has been electronic/techno, country, hip hop, metal, classic rock, jazz, and classical. The EQ presets "bass+" and "super bass+" complemented the electronic/techno and hip hops genres perfectly. For classical, country, and jazz, I loved the "dynamic" and "treble+" presets. The result was a a very clear, clean, and open sound stage that really allowed me to discern the different instruments. Of course, you also have the option to create your own custom EQ presets. I'm a huge fan of "Multipoint" feature with these AZ80s. They allow you to have up to 3 bluetooth devices paired at the same time. As far as I know, these are the only earbuds on the market that allow for up to 3 devices. Do bear in mind, however, that having LDAC enabled only allows for up to 2 devices. Switching between multiple devices was flawless for me. I noticed that for the most seamless transition, it helped to pause or minimize whatever content I was listening to between switching over to another device. The fit of the Technics AZ80s on my average sized ear canals are very snug and comfortable. In fact, these might be the most comfortable in-ear headphones I've used. I was pleasantly surprised as they are fairly large earbuds in comparison to some other earbuds on the market. I've taken these to the gym and have done resistance training, I've ran with them, and I've also rowed with them. I'm happy to report that these are great workout companions that shouldn't fall out of your ears so as long you choose the correct earpiece size. Also, since they're IPX4 certified, getting sweat on them wasn't a concern. Technics includes 7 different earpiece silicone sizes all the way from various extra small sizes all the way to extra large so that you find the most comfortable fit as well as the best seal for ANC. Speaking of ANC, it is bar none the best ANC I've experienced on any in-ear headphones. Not only did it do a fantastic job of drowning out all the background noise around me, but it allowed me to customize the level of ANC that I wanted applied to my surroundings via a slider wheel on the Audio Connect app. The same goes for the Ambient Sound settings which allows the earbuds to detect natural voices around you and emphasizes those sounds over your music. This is such a useful feature for me at work as I tend to work with earbuds on. This allows me to hear my co-workers if they're trying to get my attention which also beats having to pause the music or take my earbuds off. These Technics AZ80s have proven to be the complete package for me. Not only are they the best sounding earbuds I've heard, but they come packed full of premium features that are useful for my everyday life such as ANC, multipoint, and their versatility in the gym. They also have a long battery life providing up to 7 hours of life (real world use for me with LDAC enabled and high volume was more like 5 to 5.5 hrs) plus 24 hours of backup battery with the charging case. The charging case is also Qi certified so it can be charged wirelessly! A 15 minute "quick charge" session also provides an additional 70 minutes of playback! If you're looking for a premium audio experience in a portable form factor, I highly recommend checking these out.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your extensive and positive experience with the Technics AZ80s earbuds. Your detailed review provides valuable insights into their performance and features. We appreciate your recommendation of these earbuds, and we hope they continue to enhance your listening experience! -M Panasonic

  • Pros mentioned:
    Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Technics Premium HiFi True Wireless Ear Buds

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have both the HiFi and Premium HiFi Ear Buds from Technics and they are both excellent ear buds. I could almost write the same review for both but there are some small differences. I had already wrote and posted a review of the HiFi ear buds on Best Buy’s site before I received the Premium set, a portion of that review is copied below since it applies to both and I added info specific to this premium set. The sound quality of these earbuds is also amazing, especially after using the Audio Connect app to fine tune the sound to my liking. The default setting needed a little more bottom end for me, the “Dynamic” setting is where I’m at now. It brightens the high end too, where bass boost or super bass boost only increases the low end. I do notice if I have the volume set higher up that I need to back off on the highs some or the sounds like cymbals and high guitar notes seem harsh to me. At lower volume levels I still prefer the Dynamic setting at it’s defaults. I’ve worn these at work with the ambient sound on when I’m in the warehouse, we’re not allowed earbuds when customer facing. I didn’t have any trouble having a conversation with them in, there is an option in the app to emphasize talking voices if you’d like but with the mid boost it provided it seemed to add a hiss so I leave that off. The app is pretty thorough, it even has a feature which helps you select the proper size earpiece. I went through the procedure and it instructed me to use an XL size on the left earbud and an L on the right. I was not surprised since I had an injury on my left ear that left the opening slightly enlarged. I was impressed that it could tell that I needed a larger earpiece on that side! They came with seven different sizes of earpieces so I can’t imagine having a problem getting a good fit. These earbuds have an IPX4 water resistance rating so light water splashes are ok, just don’t submerge them! Getting caught out in the rain or sweating through your workout shouldn’t be a problem. I found that removing one earbud automatically pauses playback, it resumes playing when you reinsert it. The behavior is also customizable in the app. You can use just one earbud if you’d like but remember the the left bud can control volume and the right one can skip forward or backward one track on the default settings. You can customize those in the app if you’d like. You can also disable the touch sensor completely if you need to. Not a problem for me but my son has longer hair that covers his ears and his hair kept pausing playback when it touched the bud. I don’t normally use wireless charging for my devices, I have one battery pack that has wireless charging on it so I tried it and it does work just fine. Battery life on the earbuds seems really good, I have yet to fully drain them since I listen at work for a few hours and put them back in the case. Case should be good for three full recharges. I get through a full week at work if I start with fully charged buds and case on Monday. On the noise cancellation, I messed with it quite a bit, but it doesn’t seem to work as well as the over the ear noise canceling headphones do. I tried them while cutting the lawn (Vtwin gasoline engine) and also around the large air circulators at work and I didn’t hear too much difference between “off” and “noise cancelling”. I did not hear any static while cutting the lawn, sometimes small engines like that produce RFI noise but the connection was clean on these. I was surprised to see that the included 9” charge cable is usb-c on both ends, there is no charger included. I had to borrow the wife’s iphone charger since it has usb-a and c ports, I need to pick up an extra usb-a to c cable so I can charge the case at work. I took a pic of the HiFi and Premium HiFi buds side by side and as you can see, they are not exactly the same shape. To my eye, the Premium buds are slightly slimmer but taller than the HiFi buds. It looks like the ear piece is offset a bit more on the HiFi buds also. I can’t say that it makes one pair fit me better than the other though. I do believe the Premium pair has a bit better sound, possibly because they are fitted with 10mm drivers vs the 8mm drivers in the HiFi buds. There has been a couple firmware updates since I first received these, not surprising since they’re new on the market. The updates installed easily through the app in a very short time. I really like the app and these earbuds.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi, Stephen! Thank you for sharing your in-depth review! Enjoy your music with your Technics earbuds! -M Panasonic

  • Pros mentioned:
    Comfortable fit, Multipoint connectivity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best of the best!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a drawer in my house that is currently overflowing with many different pairs of earbuds. Over the last few years, I have been on the hunt to find the perfect pair of earbuds. While I don’t actually think the perfect pair exist, these are as close to perfection as I have found so far. Out of the box you can tell these are a premium product. The case has a nice brushed metal look to it, although I believe it is actually plastic. The case features wireless charging as well as usb-c. The buds themselves go in and out of the case very easily. One pet peeve I have of many other buds is that they are very hard to get in and out of the case, no such problem with these. The buds themselves are a little on the larger size to accommodate the bigger drivers inside. I found that they still fit comfortably in my ears without any problems. They include a wide array of tips so you can try different ones to find the ones that work best for you. They are all basically the same silicone tips in different sizes though. I wish more companies would include some of the foam ear tips as well as I find they conform to the shape of your ear much better than the silicone ones do and give you a better seal. I guess I will see if any other manufacturers make them. With that minor gripe aside, I found that the large silicone ones worked well for me. I could jog or move my head around and never felt like they were going to fall out. The buds themselves (not the case) are IPX4 water resistant rated, so you don’t have to worry about sweat or getting caught in the rain. For the sound quality of these, I think they sound amazing. I know a lot of people talk about the wide sound stage when it comes to these buds, and they are absolutely right. It almost gives you a “live” feeling when you are listening to your music, even more so with spatial audio tracks. There is a great balance of bass, mids, and treble. There is also a 5 band custom EQ in the app you can use to dial in the perfect sound. It also has some presets as well. I found the dynamic preset to work best for me. Also, within the app you can set your noise canceling and ambient sound levels. You can either have it completely off, turned on, but still hear ambient noise, or have the full noise cancelling. The last 2 both have a separate dial that hoes from 0-100 so you can dial in the exact amount of outside noise you want, or don’t want. I found the noise cancelling to work very well. I am an avid bike rider and I always have trouble with wind noise when I have noise cancelling on. These aren’t perfect, but they are by far the best I have used on any ear bud. If you are just sitting in your living room or walking down the street or somewhere where there is a lot of street noise, these will work great for blocking most of that out. Like most other ear buds these do have the touch controls that you can tap in different patterns to do different things like control volume or skip tracks. I found they work pretty well. Although you always have the problem if you are trying to adjust the earbud in your ear and you accidentally trigger something you didn’t mean to. The battery life is on par with most other ear buds. They claim 7 hours of listening time. When they are in the case you can charge them and get another 24 hours of time as well. Overall, I can say I have tested over 20 pairs of various earbuds from different manufacturers and these are at the top of the list. These really are the best of the best in this price range. Definitely give them a listen if you are in the market for some high end ear buds.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. We are so glad to hear that these are the best earbuds you have tried so far and that it has met your expectations! We always thrive to meet our customers' need and we are thrilled that we hit the mark. Your positive feedback and 5-star rating made our day! We look forward to hearing from you again soon! - S Panasonic

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Premium Earbuds Indeed!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic Technics is a premium tier audio brand. These are one of the newest earbuds in the market and wow, they have blown my expectations away. The price is a bit on the higher side, but the earbuds do come with some premium features many other flagship headphones do not have and to an extent, justifies the price. In this review, I will explain my thoughts on the Panasonic Technics. *TLDR at the bottom ============================================== IN THE BOX/FIT: In the box, you get the earbuds in a sleek matte black case. The top has a brushed metal feel and has the Technics logo in gold. The earbuds themselves also contain a similar look with the brushed metal and Technics logo on the top. While I like how the earbuds feel, I would have preferred completely black earbuds without the logo. The logo is nice touch, but I do like more of a low-key look rather than a logo plastered on top which screams “look at me.” There are also extra ear tips, a USB-C to USB-C charging cable, and some documentation. These are comfortable earbuds. On a scale from 1-10, I would place these at a solid 10. These are up there with some of the most comfortable earbuds I have ever tested. There have been times where I have had these in my ears for a couple of hours and no discomfort was ever felt. Another plus is that these don’t fall out of your ears easily when moving around. It is rare to find earbuds that fit perfectly in your ear, and these are one of them. If you do get these, I recommend playing around with the different sized ear tips to find the “perfect” fit. I also like how both the headphones and case have some material where fingerprints won’t be an issue. ============================================== SOUND QUALITY: In terms of sound, these earbuds sound amazing. If your phone has an option for Dolby Atmos or LDAC, I certainly recommend you enable the setting. Music, movies, podcasts sound 100% better when these modes are enabled. Lows, mids, and highs are all balanced and not one overpowers the other. I’m a bass head with certain genres of music but I do listen to some genres where bass isn’t the biggest focus and having a balanced sound is preferred. These earbuds allow for just that: balance! ============================================== AUDIO CONNECT APP/OTHER FEATURES: While the Audio Connect app is optional, I do recommend it since it will unlock many features that can enhance your listening experience. Some of the features that can be accessed within the app are EQ settings, switching between ambient and noise cancelling modes, renaming headphones, enabling LDAC, and more! These earbuds can be connected to three devices at the same time which is certainly impressive. Switching between devices was seamless and no issues arose. An underrated feature is the call quality. I have used these for work calls, and they do sound fantastic. No complaints in the call quality area! ============================================== POSSIBLE AREAS OF IMPROVEMENT: An area where I thought these earbuds could be improved upon is the noise cancelling feature. The Technics don’t have the best NC for premium earbuds. I have tested out cheaper earbuds with slightly better NC than these. Nevertheless, the feature is still good, but I did notice more sound being allowed through with the Technics compared to others. Another area is the case. These earbuds are considered “premium”, but I felt the case did not get that same love that the earbuds did. I have tried out a myriad of earbuds and the plastic case for the Technics have the same quality and feel that some of the cheaper brands have. $300 is a lot for earbuds so as a consumer it would be nice to get your money’s worth. ============================================== CONCLUSION/TLDR: Overall, these are an excellent pair of premium earbuds. You will be getting your hard-earned money’s worth with these for the most part. There were some minor features that could have been better but honestly, I know many will enjoy having and using these. If you are someone who is looking for premium earbuds with plenty of great features like multipoint connection, LDAC, and wireless charging, these Technics by Panasonic are a perfect choice.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your 4-star review and are delighted that you enjoyed your experience with us! -C Panasonic

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Premium Earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime during 2023, Technics launched a pair of earbuds which would be their primary earbuds namely the AZ60M2 and its bigger sibling the AZ80. These two I believe are the follow up to the AZ60 and the AZ70 a few years back. And I find it quite odd that the AZ60 has a Mark 2 but the AZ70 has the AZ80 as its replacements. Nonetheless, this review will focus primarily focus on the AZ80 and with some reference to the AZ60M2. First these two generally identical to each other. In fact I have both the AZ80 and AZ60M2. Thankfully my AZ80 is colored midnight blue and my AZ60M2 is colored black. But if you look closely at both, the AZ80’s mic and earpiece are angled more on a horizontal plane aligning with the Technics logo whereas the AZ60’s mic and earpiece are angled downwards. Perhaps that’s the most distinguishable difference between the two models aside from the gold Technics logo on top of the case so as to indicate that the AZ80 is the premium product. Both models share similar features which are included in the app. Bothe models come with eight pairs of earpieces to accommodate various ear sizes. And within the app, there is a best earpiece fit which detects if there are sound leakages. Both models have the standard features of ANC earbuds namely control of ANC and ambient sound plus EQ presets as well as a custom eq. The earbuds are also touch control which can be adjusted through the app again a standard feature for most ANC earbuds. And both are built with premium quality plastic which does not either model feel cheap. As for the sound quality, the AZ80 as well as the AZ60M2 support AAC and AptX. I do not have an Android device so I can only evaluate audio coming from an iPhone. I general the sound profile is conservative. And though it can be loud it does not raucous sound profile like that of Airpods (2nd gen) and some other earbuds. Instead, the sound is much cleaner or refined when used in loud volumes. The AZ80 has larger driver obviously being the premium earbud compared to the AZ60M2. As mentioned earlier, the sound profile is very similar to each other. But one thing I have noticed is that the AZ80 still has clarity at full volume whereas the AZ60M2 has a little bit of distortion but barely noticeable. In conclusion the AZ80 is the better model of the two obviously. But its younger sibling is not far behind. If you want to splurge, I would definitely recommend the AZ80.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you so much for taking the time to leave us a fantastic 5-star review. We're absolutely thrilled to hear about your positive experience with us. Your recommendation is valued! -C Panasonic

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Sound Quality, Sensitive Mic, Comfort Fit

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always looking for a good set of earbuds as I tend to wear them out quickly. I am always on the go and can be wearing them for 8 hours straight for business / personal use. I decided to try these out as I have always been a fan of high quality earbuds. I am glad I did as I was impressed with the ease of setup and comfort level within my ears. The packaging was nice and simple which I like incase I ever need to take that box with me for whatever reason. The earbuds were very easy to setup with the the app downloaded from the google store. I use a Note 20 Ultra and did not run into any problems with the setup. They include a ton of different size earbuds to allow for comfortable fit although I ended up wearing the standard medium ones. The sound quality was very impressive and has an array of setting to improve the sounds. I really like how you can customize EQ to the way you normally use the earbuds. I do wish there was a way to save individual EQ settings depending on what the usage will be for the day. The noise cancelling was very impressive and customizable which was awesome! During drives I can max out the noise cancelation then when in a noisy room set it down to medium or less depending. The app also shows battery levels for the earbuds and charging case. Overall I am very impressed at how easy it was to use the app and how much customization it allows. I definitely recommend trying these !

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We appreciate your thorough review of our earbuds, and we're thrilled to hear about your positive experience! We're pleased to hear that the noise cancellation met your expectations and that you found it customizable for different situations. Thank you for recommending our earbuds, and we're excited to have you as a satisfied customer. If you ever have more feedback or need assistance in the future, please feel free to reach out. Enjoy your versatile and customized listening experience! -M Panasonic

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    The best earbuds!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best earbuds I have ever tried. No matter how long you have these on, you'll never feel them in the ears. I am very impressed with these as the performance doesn't change with the type of activity being performed e.g. running, brisk walking, or other exercises all around the gym. Not to mention the sound quality which is excellent & fits nicely around my ears. This has many levels of noise cancellation like regular, ambient, and attention, each one is effective and can feel the difference easily. This set is wireless Qi charging compatible but needs to be purchased separately as it does not come with the wireless charger. The battery life is longer than other earbuds and lasts up to 7 hours and the case can further provide a quick charge of additional 70 minutes. Being water-resistant allows these to be worn in light rain or while working out. The case is portable and can be easily carried around. Not just these, it can easily be controlled via voice commands by using the voice assistant of your choice. If required, a single earbud can also be used and allows either the other ear to stay open or charge the other one. All-in-all, this is a great set to own.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's great to hear that you're highly satisfied with the earbuds you've tried. The comfort, performance, and versatility you described make them sound like an excellent choice for various activities. Thank you for sharing your positive experience! -M Panasonic

  • Pros mentioned:
    Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent Sound, Solid Bass, Support LDAC codec

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbud's strength is their ability to play hi-resolution audio. The sound is well balanced, clean, and accurate. The bass is strong and the mid and lows are clear. To maximize these earbuds’ full potential, I switched the Bluetooth streaming codex on my phone from SBC to LDAC (Lossless Digital Audio Codec). Anybody serious about getting premium sound from wireless headphones will look for a device that supports LDAC. These earbuds definitely produce reference quality sound that makes them worth their price point. However, it is important to note that not all devices/phones support the LDAC codec. Unfortunately, iPhones and some early model Android phones do not support LDAC. However, these earbuds still produce excellent sound quality using the standard form of audio compression (SBC or AAC). Apple uses its proprietary audio codec, AAC. I tested these earbuds on my wife’s iPhone, and the sound is still very good. Other positives worth mentioning: they are very comfortable, comes with 7 earpieces, the app has good sound enhancements/equalizer options (Dynamic was my favorite), really good noise cancelling, great mic and sound isolation during phone calls, the ability to locate your earbuds if lost, and the ability to connect up to 3 devices simultaneously. Note: when using LDAC as the wireless transmission option, it is only possible to connect up to 2 devices simultaneously. I did encounter a few limitations. The main one being that I could not get Google Assistant to work. The product supports Siri, Alexa, and Google Assistant, however, on my Samsung Galaxy S22 Ultra, every time I try to activate it, Bixby responds rather than Google Assistant. I do not want Bixby to respond, and I have not been able to figure out how to make Google Assistant respond with these earbuds. Hopefully, an update to the Technics app will make this easier in the future. Another limitation, and this is a limitation with most wireless headphones/earbuds, the volume cannot get extremely loud. However, it does get loud enough. And to some, it may be too loud. I just know that if I want to crank up my music to borderline unhealthy levels, I would be using a wired headset with a small in-line external amp. And finally, I found the earpiece fitting process to be a little inconsistent. The app has a feature available that will walk you through figuring out which size earpiece to use. You start with a certain size earpiece and the app will use the mics and sensors on the earbuds to determine if you need a smaller or larger earpiece. I went through the process a couple times and got varying results. I ended up going back to the medium sized earpiece, the one that I started with, because they provided a snuggest fit and were the most comfortable. I guess I could have figured this out on my own, but it was fun trying this feature in the app. Overall, I am very happy with these earbuds. They produce excellent sound. I almost gave them 4 out of 5 stars because of the Google Assistant issue, but I’m thinking a future app update can fix this. Otherwise, in terms of sound quality, these earbuds are excellent.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      It's great to hear that you've had a positive experience with these earbuds, especially when it comes to their ability to play hi-resolution audio and produce excellent sound quality. Thank you for sharing your detailed review and insights into these earbuds! -M Panasonic

  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful & fully featured.

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These earbuds sound great. I love the fact the app can EQ the sound as well. The noise cancelling really works well and can be switched to passthrough outside sound. Both earbuds have a touch sensor that can be customized for each side allowing eight different actions. Single/Double/Triple/Hold. They work natively with Siri and Alexa. Although on setup this didn't work until I removed and re-added it. Another unique feature is that the app takes you through a process to choose the best size ear tips that ensure proper noise cancelling. One feature that was a little odd was the "Find headphones" feature. It only works if you're connected to them with an active bluetooth connection. Another major plus for these, is the app comes with a LOT of helpful information. The manual, helpful hints, maintenance guide etc. These also come with a full printed manual however its almost a joke. It's the tiniest manual I've ever seen and you need a magnifying glass to read anything. I've saved the last plus for last. These are the most comfortable headphones I've ever worn. Usually my ear canals get sore after long usage but that hasn't happened yet!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for being our customer and leaving us a wonderful 5-star review. We are thrilled to hear about your experience with the product! We are glad to hear that you find them comfortable and you are enjoying the noise cancelling! We are constantly working on improving our products and our apps and your feedback is greatly appreciated! - S Panasonic

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