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Customer Ratings & Reviews

Your price for this item is $249.99
The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 95 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.8 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

89%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-95 of 95 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The best I have experienced

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technics - Reference Class AZ100 True Wireless Noise Cancelling In-Ear Headphones are the best earbuds I have ever owned. The sound quality is impressive out of the box. However, you can select several preset equalizations as well as create your own using the Technics Audio Connect App. The Audio Connect App also has several other aspects that you can configure as well, such as connection mode, number of multi-point connections, noise cancelling, ambient sound, and voice focus AI technology. The Voice Focus AI in these earbuds is quite impressive. Using the three built-in microphones, the AI technology locks on to your voice and cancels out the surrounding sounds so that your voice is clear on telephone calls or network-based meetings (like Zoom, Teams, etc.). These earbuds use the latest Bluetooth connection technology, so they find and automatically connect to your device if it supports the technology. If you lose an earbud, there is a find headphones capability. The case is very sturdy and allows charging via a USB-C connection. The headphones have a voice prompt, so you always know what is going on with them. The size of the earbuds is a bit larger than my other earbuds, but they do fit well and secure in my ears. I use them when I work out, and they stay in place. There are several sizes of tips included so that you can get the fit that is best for your ears. I highly recommend them.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. It's great that you’re enjoying the Technics Audio Connect App and the impressive Voice Focus AI technology for clear calls and meetings. We’re also glad to know that the earbuds fit securely and work well during your workouts. - S Panasonic

  • Best Buy Employee

    Rated 1 out of 5 stars

    Sounds Great from Here.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am sure they sound great, but I wouldn't know. It's been 31 days, and they're still sitting at FedEx in Indy.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello! We’re sorry to hear your earbuds have been delayed in transit for so long. Shipping delays can be frustrating, especially when you’re eager to start using your new product. We recommend reaching out to FedEx and the vendor to help resolve the delivery issue. Thank you for your patience and understanding. - S Panasonic

  • Rated 1 out of 5 stars

    Fed ex loat so cant review

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cant review cause my last order got lost by fed ex. I am being deployed to the middle east and these would have came in nice and handy.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hi there! We’re very sorry to hear about the delivery issue, especially given your upcoming deployment. Your situation is important to us, and we appreciate your service. To address shipping-related concerns, we recommend getting in touch directly with the vendor or seller responsible for handling the shipment. They will be better equipped to assist you with any shipping issues you may be experiencing. - S Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Small and Mighty!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are quite impressive! They're sleek and the small form factor makes them easy to bring along anywhere. The sound quality is top-tier as well. With the Dolby Atmos technology, music sounds clear and colorful. The noise canceling helps this even more so in real-world settings like the bus or the gym. I have zero issues blocking everything out and jamming to my favorite tunes. Even phone calls are clear and I've had zero issues with people hearing/understanding me. It is important to note that you will have to download the Technics app to fully utilize these headphones. Wasn't an issue for me, but def worth noting.  I'm not normally a fan of in-ear headphones with the rubber cushion because of fatigue, but these have been the comfiest I've worn by far. On top of the cushions they come with, there are an additional 4 sizes in the box so chances are you'll find a size that best fits for optimal comfort. As for operating time, these headphones last for the advertised time. I love it! These are perfect for long days on whatever device you may have or a VERY long flight. Overall, great sound, great noise canceling, and amazing battery life. I would definitely recommend these if you're on the market for some new headphones that can do it all! 

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Your feedback means a lot to us. We're glad you're pleased with our product and the 5-star rating you've given us. We're thrilled to hear that you're impressed with the sound quality, noise cancellation, and comfort of the headphones. We're glad to know the multiple ear tip sizes provided helped with comfort, especially for long listening sessions. Thank you for your recommendation and we are looking forward to making your experience even better in the future. - S Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Impreeswive For Their Size

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless ear buds system from Technics which is a sub brand of Panasonic is fairly remarkable with it's above average sound and ease of setup. I have it paired with my iPhone which was one of the easiest I've used. It hold a solid connection to my iPhone and the built in noise cancelling is truly second to none and providing me a great sound with minimal distractions from outside world when I am out and about. ?The app makes it very easy to customize your sound and is not overly intrusive. Using the charging case I've been able to make it more thana day of darn near constant usage. They are light weight and fit rather nicely in my ears and have not fallen out once since I started using them. Multiple sized buds are included to help you find the best fir for your ears. As a n on-critical bonus they are rather stylish which means they are perfect in the work/office environment where i can listen to my music without looking like some idiot at work. If it's cold and you are wearing sas cap you pull the cap over you ears and none can tell you are using them. O verall I really, really like these ear pods.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      This is such a nice feedback and we are always trying our best to make the experience of our customers memorable. Thank you so much for taking the time to send this! -C Panasonic

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great sound Sleek feel!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones feel amazing! Comes with adjustable earpieces for any size ear. Once the correct fit is installed, the comfort is very pleasant, allowing me to have the headphones in my ears for a very long time. The companion app allows for sound setting adjustments, like noise canceling, ambient listening, equilibrium presets, etc. It even has a find my headphones feature as long as Bluetooth is on and it has connected to the device beforehand. I find this feature a little flawed because if I have not connected to my headphones in a couple days and I can't find it, I can't use the find my headphones feature effectively. I would rather have had the option to Bluetooth the case to my phone and have it always connected. Sound quality is really good. With the correct fit, it creates an effective bass sound and noise canceling immersive experience. I really enjoy the sleek design metallic appearance, but I immediately put a case on it because I was afraid it would scratch so easily. Battery life is quite impressive as well. Can take a few hours of continuous use to completely die and it charges fast.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re grateful for your 4-star review! Your feedback is important to us and helps us strive for even more. Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. - S Panasonic

  • Rated 5 out of 5 stars

    I'm Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had them for almost 2 weeks now. Break in period is almost done, and they sound amazing! I've listened to different genre music, watch movies, news to test dialog clarity, multiple phone calls, and noise cancelling. I found no fault with any of them. 3 multi point connection is what I didn't know I needed until I started using it. One thing I appreciate it I can wear them loosely for added comfort and forget they were on. If I wanted the noise cancelling at fuller effect, I can readjust the buds for a tighter fit but not compromise comfort. Been wearing them on a regular basis and only had to charge twice thus far. And oh the app is good too! I have my sound at Dynamic so it can automatically adjust to any media consumed.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -C Panasonic

  • Tech Insider Network Member

    Rated 3 out of 5 stars

    Sound perfection, fit trouble (for me)

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of Technics earbuds. I had family a long ways back that had Technics speakers and vaguely remember how great they sounded. So I have been enjoying getting to know the AZ100s. I'll start by saying the sound that comes from these little buds is so good. They have a complete range of sound that casts a soundstage I didn't expect. These have a built-in spatial sound feature that gives you the option if you want, but I found music to bounce virtually around my head without it on. It does give you some surround feeling with video content, but I've been mainly using these for music amd they just sing. Another aspect I really appreciate is that these can have fast connection to three devices. Most buds that have fast switch can do two, but these can jump from my android phone to my ipad to my mac without needing to mess with bluetooth pairing every time. Active noise cancelation is not a strong feature for these in my opinion. They do bring down outside noise, but it's not as good as some other options. I think they are most weak in the mid frequencies and while I haven't traveled with these yet, I feel like that weak point is where jet engine noise would be. Transparency mode is actually pretty good though. Better than most others in my experience. It didnt have that stuffy feeling to me and sounds were clear through the mics. Also I would these are pretty good for calls, not natural but close. The touch controls are pretty customizable, and I am able to set them up to control volume and sound mode, along with play and voice assistant. The companion app is one of the best I've used. It gives you so many options and the equalizer is truly customizable. For me, the biggest ding on the AZ100s is that for my ears they don't sit right. After much adjusting I still experience discomfort in my ears and can't wear these for very long. It's a shame because they sound so good! This is totally subjective though, so I do recommend trying these out because they just handle music so well.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are extremely grateful that you took the time to send us your observation about our product. Thank you so much for this detailed feedback! We are delighted to know that you like the sound quality and the noise cancellation of the earbuds. We are sorry to hear that you had trouble finding the right fit. As the AZ100 earbuds come with a variety of ear tips sizes, we recommend trying them all out and see if another size is more comfortable for your ears. We hope this helps! - S Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Excellent earbuds, lots of features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Technics wireless earbuds sound really good! I have several different brands and types of similar earbuds. My first impression was that the storage case is streamlined and compact, which I like a lot. A few months ago I got another brand, and the storage case is so large. These I can slip into my pocket or purse and it’s not bulky. I got the silver, and the color is nice. There are five different earbud tip sizes to choose from. The medium ear tips are already installed on the earbuds. The packaging for this earbud set is lovely. I believe that it is plastic free, it’s quite origami-like. Included in this package is a USB-C to USB-C cord for charging. There is a Technics Audio Connect app, which is where you can control the earbuds. Find the earbuds, noise cancellation, the whole deal is in the app. I like to play around with the sound on my earbuds, so I rely on the app to make adjustments. These earbuds are easy to use one at a time, which is something I kind of favor because I like to hear what’s going on around me. I also like that one earbud is charging while I’m using the other, so that keeps everything working. Although the battery life on these is excellent. They are supposed to get 10 hours of use, plus the charge from the case and the alternating earbud trick will add to your usage hours. The Earbuds are a bit on the small side. I read that previous versions of this earbud were a bit larger. I have no complaints about the size. They don’t stick out of my ear that far, which I like, because when I’m wearing earbuds to work out, I often change something when I raise my arm and hold it next to my head, or something like that. That doesn’t happen as much with these. The sound with these Technics earbuds is amazing, actually. When you remove them from the case and insert them into your ears, you will hear a melodic instrumental sound and a voice that lets you know that they are connected to something. There are several sound enhancement options to choose from, including three custom buttons. I have listened to music, podcasts and YouTube with these, and it all just sounds really good. I’ve been using these earbuds for just over a week, and have had an excellent experience.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are happy to hear you had a positive experience with the product! We value your input and encourage you to let us know more details about your experience with us. We are delighted to hear you like the compact design of the earbuds and you enjoy features like the noise cancellation or the sound adjustments. - S Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Sounds as good as my over-ear headphones! 10's!!!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My long time daily drivers were a pair $240 earbuds from a 4 letter brand that are typically considered to be among the best in their class. These Technics completely redefine the category of premium earbuds at affordable prices. These have an amazingly tight and clean bass performance, yet still stay crisp mids and highs. I thought my other pair was perfect, but these are a lot more comfortable, and almost disappear in the ear. The charging/storage case is also super tiny, so you can have it in the pocket and it's not a giant bulge. My old brand's charging case was the size of a deck of cards. This is easily half that size. Heck, my wife can use these as well, and the charging case can fit in a typical pair of women's jeans pockets! Doing comparisons with my favorite pair of over-ear $400 headphones, these sound insanely close, which is phenomenal since the headphones drivers are almost 3x the size of the earbuds! Easy tap controls that are super responsive. Now, as for the actual music... So I am all over the place with my music tastes. 80's pop, country, old school 50's jazz, etc. While doing my morning chores, I hit up the ol' country playlist, and the steel-string guitar on some Alan Jackson and Jimmy Buffett classics was super sharp and not remotely muddy. During my morning exercises, I switched to 80's pop icon Michael Jackson. The musical arrangements were insanely detailed and almost three dimensional. A/B comparisons between these new Technics and my old brand is at least a 30% improvement in soundstage and sound reproduction. Technics has managed to make a huge comeback! These have the quality your grandfather bragged about, but the modern features and looks that make them relevant today! Technics is quickly becoming my go-to brand.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the excellent rating! We're delighted to know you're satisfied with your purchase. We're thrilled to hear that the earbuds are outperforming your previous pair and that you're enjoying the sound quality and comfort they have to offer. We are dedicated to consistently providing the best possible experience and your review encourages us to maintain this standard! - S Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    How'd they make the best better?

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how they improved on the best set of IEMs I've owned, but Technics did it. The previous version, AZ80's, fit me perfectly, had incredible sound, and "good enough" noise cancelling to dull the sound of working in the yard. The AZ100 does all this plus some. The biggest improvement is the noise cancelling. While it's still too early for yard work they were tested against a couple window AC's since it got scorching hot this winter. While it didn't completely take out the noise (no set of IEM's I've had can) they did a great job of turning the noise into a buzz instead of loud drone. I don't know what this new-fangled Magnet Juice (Magnetic Fluid, lol) is supposed to do but there is a definite upgrade in sound. If you're just listening to MP3's you may not notice it as much, but if your library contains some lossless rips or subscribe to a higher tier of streaming you'll pick on up the brighter highs and cleaner bass as well as a slightly improved mid. Still worth the upgrade IMO even if you do subscribe to basic streaming. Comfort will have to be up to the individual. I've had some buds that others swear were comfortable only to have them strain my ear canals after an hour. The the AZ100, even though they're shaped a bit differently than the AZ80's, are still comfortable enough for me to wear all day without issue. If I have to ding them for something it would be for the lack of a dedicated dongle. I would love to use these for gaming but BT is not suitable at all for gaming. Even with low latency BT there's still too much delay that it drives me crazy. It's no biggie since I already have gaming IEM's, but I love the AZ100 and wish I could use them for everything, lol. Get these, you won't regret it!

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are so happy to read that you appreciated our product. It's great that the Magnetic Fluid technology made a noticeable difference for you, particularly with higher-quality audio. We're also happy to hear that the comfort is working well for you, even with the new shape. We sincerely appreciate your feedback. - S Panasonic

  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Great, sounding earphones, But uncomfortable

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to like these earphones/earbuds, But I just cannot get over it’s one negative quality for me. Let me just say that the earbuds have a., very nice quality and build and construction, set up is easy. The app is one of the best qualities of these earbuds, gives you so much customization and flexibility that I am impressed. You can set up with multiple devices and then in the app You can select to connect to multiple devices at once, which was very useful. It also informs you that the sound quality may May need to be selected to best available instead of highest quality. But overall, I thought the sound quality was excellent. It gives you various preset EQ and Three customization options. There were several bands of EQ that they do actually make a difference and I was able to customize to my preference. Music sounded incredible on these. The drivers are great and can give off excellent base.Definitely superior to other earbuds. Depending on your source, if you use a high-quality source, it will definitely provide you with a superior sound quality, let’s say Apple songs sounded super pure to the equivalent Spotify songs. I use these for both working out and listening to music and also watching video on iPads. Spatial audio was very cool as well. Although I preferred stereo settings. The one negative I have about these is that I just cannot get them to fit comfortably for extended periods of time. After about 15 to 30 minutes of use, I had to fuss and adjust The earbuds fitting in the ears. I tried various earbud Sizes and none of them seem to really help all that much although I am sticking with the second smaller size for now. The fit is definitely a personal thing and your Experience could be quite different. I definitely recommend giving these earbuds a try because of their superior sound quality.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We’re grateful for your 4-star review! Your feedback is important to us and helps us strive for even more. Thank you so much for sharing your experience with our product! Your feedback helps us improve our product for everyone. -C Panasonic

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    The best quality wireless earbud

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for sound quality and comfort in a wireless earbud, then the Technics AZ100 is definitely the choice. I have been using these for quite some time, so here are some and here are some of the important things I noticed: Sound clarity is excellent with deep bass, clear vocals, and mids and highs well balanced. Crisp sound makes everything from music to movie watching to taking calls pleasant. The most impressive feature is the Dolby Atmos for head tracking, which really stands out when I move my head the earbuds adjust the sound naturally, making it a great experience, especially while watching videos. The magnetic fluid drivers enhance the sound quality to make it rich and detailed. Incredible I can hear every tiny beat and instrument clearly. The most notable feature of the earbuds is their adaptive noise-cancelling, which stands out significantly from others in the similar category. This dynamic feature adjusts to the environment whether I am in a noisy setting or taking a peaceful walk it performs equally well in both scenarios. Moreover, calls are incredibly clear due to Voice Focus AI, even in noisy places; the other party hears me without any issues. For comfort and fit, these are super lightweight and about 10% smaller than previous versions, so they’re really comfortable for prolonged listening sessions. The ear cushions are tight and stay put even while working out lightly. The battery life makes this even more impressive, offering around 10 hours per charge and jumping up to 28 hours with the case. A 15-minute quick charge provides 90 minutes of playback, which is a lifesaver when I forget to charge them overnight. The wireless charging case is convenient and easy to carry. The 3-point multipoint connection is absolutely fantastic. I can easily switch between my laptop, phone, and tablet without reconnecting manually. They are completely wireless so offer total freedom-no tangled cords or hassle. Overall, I was very impressed with the sound quality combined with effective noise cancellation, long-lasting battery life, and a comfortable fit of the Technics AZ100 earbuds. These would be an excellent option for anyone who enjoys music, travels frequently, or makes many phone calls. The addition of Dolby Atmos with head tracking changes everything, and the AI-powered features really do make a difference. Definitely worth every penny if you want high-quality, no-compromise earbuds!

    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are glad to hear you are happy with the product. It’s wonderful to know that the sound quality, including the deep bass, clear vocals has stood out to you. We're also glad that you’ve appreciated the Dolby Atmos head tracking, adaptive noise-canceling, and the Voice Focus AI for clear calls. We are lookin forward to making your experience even better in the future! - S Panasonic

  • Rated 5 out of 5 stars

    Sexy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are sexy, sound great compare to everything else i have, except my overhead Bathys and Mark Levinson. Definetly a must buy if you remotely an audiophile.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Hello there, Kervy! That's a high compliment, thank you! We are honored that the EAH-AZ100 earbuds earned a spot in such fine company. We are thrilled they hit the right note for you. Thank you for choosing Panasonic! -C Panasonic

  • Rated 5 out of 5 stars

    When will they back in store???

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive heard nothing but great things about theae buds. I want them. When will they be available to buy? I have a bunch of gift cards and and cant wait til they are available again.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are thrilled that the product suits your needs! We appreciate this feedback.- C Panasonic