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Customer Ratings & Reviews

Your price for this item is $209.00
The comparable value price is $298.99

Customer reviews

Rating 4.8 out of 5 stars with 1093 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

96%would recommend to a friend

Customers are saying

Customers consistently note the Terminal's ease of use and overall performance as major advantages. Many appreciate its battery life, size, and speed, while others find the setup process straightforward and value the receipt printing feature. However, some customers have expressed concerns about connectivity issues, the price point, and occasional software glitches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,093 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the square terminal it is easy to use, easy to connect to the Wi-Fi, and they have the best help if you need help on anything,

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for the 5-star review, we're happy to hear you're loving your Square Terminal. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square Terminal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are a small business owner and this square terminal has helped us A LOT! glad to have this! Very helpful and easy to use!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, JensenR, for your review of the Square Terminal! We're thrilled to hear that it has been very helpful and easy to use for your small business. It's great to know that it has made a significant positive impact on your operations. We appreciate your feedback and support, and we're glad to be of assistance to you! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square terminal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this terminal for my small business.. its user friendly. Works great

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We are so glad to hear this is working well for your small business, Cynthia. Thanks for the positive feedback! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GOOD PURCHASE

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than expected. Ease of operation was great.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, NedS, for sharing your experience with the Square Terminal! We're thrilled to hear that it exceeded your expectations and that you found it easy to operate. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sparky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Customers really enjoy this new item

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your experience, Mrmojo. We're thrilled to hear that you find the Square Terminal very easy to use. It's fantastic to know that your customers are enjoying the convenience it brings. Thank you for your review! SquareAU

  • Rated 4 out of 5 stars

    Square handheld

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reliable software, feels comfortable in your hand. Industry standard!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Here's some advise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked amazingly well, alot better than I was expecting. Tip for others buying this: get a dedicated hotspot, or set your phone to a hotspot. Don't run in offline if you can avoid it. Had a customers card be accepted offline, but was actually declined when we connected back to the internet. Square will not help you recover the declined payment, their policy on offline payment is basically "If you run cards offline, we can't help."

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for sharing your advice. It's valuable for others considering the Square Terminal. It's important to note that a dedicated hotspot or a phone set to a hotspot can help maintain a reliable internet connection, which is essential for accurate payment processing. We appreciate your insights, and if you ever have more to share or if you need assistance, please don't hesitate to reach out. We're here to ensure your payment experiences meet your expectations. Thanks for choosing Square! SquareAU

  • Rated 5 out of 5 stars

    5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a super convenient device and really helps our business

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Perfect for moving business

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for moving business! Very quick and many options for customers payments and tipping the staff

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, YazanA, for sharing your positive experience with the Square Terminal from BestBuy! We're delighted to hear that it's perfect for your moving business, offering quick and versatile options for customer payments and tipping your staff. Thank you for choosing Square, and we look forward to serving you again. Happy processing! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Square and the phone app are Super easy to use and set up. lots of free features.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi ArturoM, thank you for the positive feedback! We're thrilled to hear that the Square Terminal and the accompanying phone app are super easy to use and set up. It's great that you're enjoying the many free features. We appreciate your support and thank you for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome terminal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device. Had an account setup within 15 minutes and ready to accept payments. Square is a fantastic company

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime. SquareAU

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Extremely Convenient!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected! Easily connect to WiFi or Personal Hotspot. Great battery life.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi SteveL, thank you for sharing your positive experience! We're glad to hear that the Square Terminal works as expected and provides an easily connectable and convenient solution with great battery life. We appreciate your support and thank you for choosing Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sales

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m getting use 2 it I love it 100% it’s easy 2 understand it and very good quality thks

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, MariaG, for your positive feedback! We're thrilled to hear that you're enjoying the Square Terminal and finding it easy to understand with good quality. We appreciate your support, and we're pleased that Square is meeting your expectations effectively! SquareAU

  • Rated 5 out of 5 stars

    Get this one

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought the cheaper card reader but decided to return it for this one. It is battery powered and works like a charm, provided that you have a wifi or hotspot. Beware of updates, they can take a long time and if youre setting up a booth, it would be best to turn this on and charge it up the night before.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, vrready, for your review of the Square Terminal! We're delighted to hear that you found it to be a worthy upgrade from the cheaper card reader. We understand the importance of being prepared, especially for events, and appreciate your advice about charging and updating the device beforehand. SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Charge it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed this for the business and it was easy to set up and use!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hi Nezzyjr, thank you for choosing Square for your business needs! We're glad to hear that the setup process was easy for you. Happy selling! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Happy with this purchase!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great product! Very easy to use & setup!

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thanks for the feedback, we're glad to hear you're happy with your Square Terminal! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Salea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the sales move a lot faster and easy to keep track of youre inventory

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Hello there, AlexiX! Thank you for taking the time to share your thoughts! We're thrilled to hear that the Square Terminal has made your sales process faster and has simplified inventory tracking for you. If you have any further feedback or suggestions, we'd love to hear them. Thanks for using Square! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use! If you have any type of business store front or mobile you need this one.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you, Barry, for your positive feedback! We're glad to hear that the Square Terminal is easy to use and that you find it essential for any type of business, whether it's a store front or mobile. We appreciate your support, and we're pleased that Square is contributing to the ease of your business operations! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Square reader

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great addition to your business. Easy to use. Plus no waiting from company

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      We are so happy to hear that the Square Terminal has been a great addition to your business, RogerS! SquareAU

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mr quick

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent piece of equipment I love it! Easy to use when using it.

    I would recommend this to a friend
    • Brand response from Square
      Posted .

      Thank you for the fantastic feedback! We're delighted to hear that you find the Square Terminal to be an excellent piece of equipment and that it's easy to use. We appreciate your support, and we're here to help make your experience with Square a positive one! SquareAU

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