Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 767 reviews
Rated 4 out of 5 stars
Performed as expected
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Used the device for an offsite event. The device would not connect to wi-fi that was set to enter wi-fi password from a website landing page. We had to connect to a hot spot.
It worked perfectly once connected to the hot spot.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you for providing us with your feedback, we happy to hear that you were able to get up and running.
Rated 5 out of 5 stars
Square
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great to keep track of sales. worked great with WIFI
I would recommend this to a friend
Brand response from Square
Posted .
Your feedback means the world to us. Thank you for choosing us!
Rated 5 out of 5 stars
Bsbabanaisoabxhxis
|
|
Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The best bbb. Bbb. Bbbbbshsbshshhshshshshsjsjsmsmsnsjs
I would recommend this to a friend
Brand response from Square
Posted .
Thank you for 5 stars!
Rated 5 out of 5 stars
Square
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought 10 of them before I like it improves our income
I would recommend this to a friend
Brand response from Square
Posted .
This is music to our ears. We appreciate your loyalty and appreciate the opportunity to serve your business.
Rated 5 out of 5 stars
Wonderful.
|
|
Posted . Owned for 6 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love the square terminal. It is a good all in one product.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you, JohnO, for your wonderful feedback! We're thrilled to hear that you love the Square Terminal. As an all-in-one product, it's designed to streamline your payment processes and enhance convenience. Thank you for choosing Square, and we look forward to serving you again in the future. Happy processing!
Rated 5 out of 5 stars
Printer
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very good. Works great needs wifi to work. Nice printer
I would recommend this to a friend
Brand response from Square
Posted .
We love to hear that this has been your experience using the Square Terminal. Thank you for sharing.
Rated 5 out of 5 stars
Great little device
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This makes use of the same Square interface you are used to on the app, but in a great AIO device.
I would recommend this to a friend
Brand response from Square
Posted .
Thanks for your feedback. We love to hear you are liking the Square Terminal. Wishing you best of luck in your business!
Rated 5 out of 5 stars
Great upgrade
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s a great addition to my small business. I highly recommend.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Rated 5 out of 5 stars
Quick and reliable
|
|
Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Much quicker and reasonable processing rate. Also has really good sales tracking.
I would recommend this to a friend
Brand response from Square
Posted .
Amazing review! We appreciate your feedback :)
Rated 5 out of 5 stars
Excelent
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic - this is the quality of service we aim to provide.
Rated 5 out of 5 stars
Best purchase made
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love it made purchases at the business run so much smother
I would recommend this to a friend
Brand response from Square
Posted .
We love to hear it!
Rated 5 out of 5 stars
A+++
|
|
Posted . Owned for 11 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wonderful product. It’s easy to use and efficient.
I would recommend this to a friend
Brand response from Square
Posted .
Thank you, MylesA, for your 5-star rating and positive feedback on the Square Terminal. We're delighted to hear that you found it to be a wonderful and efficient product. We strive to provide user-friendly solutions, and we're glad that the Terminal met your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for choosing Square!
Rated 1 out of 5 stars
Unreliable for Use with iPhone Hotspot
|
|
Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I tried multiple Square terminals, but could not get them to connect reliably to my iPhone hotspot. So I was unable to use the Square terminal at two different trade shows.
At first, I couldn't connect at all, so I contacted Square's technical support. The first tech support person (someone named Robert) was a jerk. Among other things, he kept trying to blame my iPhone instead of doing any real troubleshooting with me. My computer was able to use my iPhone as a hotspot. So was my iPad. So clearly the problem was with the Square terminal. Robert repeatedly told me to contact my phone carrier for support. But my carrier had nothing to do with the problem. I repeatedly asked Robert to refer the matter to his manager, but he refused to do so.
Finally, I complained to Square's legal department and filed a complaint with the Better Business Bureau. That got me to someone else who legitimately tried to help. But he and his engineering team were unable to resolve the problem.
Interestingly, another vendor at the most recent trade show somehow got the Square terminal working ... temporarily. She didn't do anything I hadn't already done. The terminal just decided to cooperate for her. It continued to work after I got it home. However, when I tested it a few days later, it no longer recognized my iPhone hotspot no matter what I did.
Bottom line, the Square terminal does not work reliably with an iPhone hotspot, and Square is incapable of assisting customers with this problem.
No, I would not recommend this to a friend
Brand response from Square
Posted .
Thank you for sharing your detailed experience. We're truly sorry to hear about the issues you encountered when trying to connect your Square Terminal to your iPhone hotspot and for the frustration you felt during the troubleshooting process. This is certainly not the experience we strive to provide, and we appreciate you bringing this to our attention.
We understand how important it is to have reliable equipment, especially at trade shows, and we're sorry for the inconvenience caused. While we’re glad to hear another vendor was able to get the terminal working temporarily, we recognize the need for consistent functionality.
Your feedback is invaluable, and we’ll be passing this along to our team to ensure we’re improving both our product and customer support. We hope we can regain your trust in the future and provide a smoother experience moving forward.
Rated 5 out of 5 stars
Square Terminal
|
|
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Battery life is ok. Don’t forget to charge it every night.
I would recommend this to a friend
Brand response from Square
Posted .
Great! We appreciate your feedback :)
Rated 5 out of 5 stars
Happy Merchant
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Incredible machine
Money in the Bank. Pardon the pun
Square performs as promised.
I would recommend this to a friend
Rated 5 out of 5 stars
Square Chip Reader
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a great quality product to use for any business accepting credit cards.
I would recommend this to a friend
Brand response from Square
Posted .
We appreciate you taking the time to leave us this review, and are happy to hear our Terminal is working well for your business.
Rated 5 out of 5 stars
Perfect for small business
|
|
Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Perfect for small business. I work as a pop up shop and use my phone’s wifi hotspot.
I would recommend this to a friend
Brand response from Square
Posted .
We're happy to hear that the Square Terminal is helping your business. Please don't hesitate to reach out if you have any questions at all!
Rated 5 out of 5 stars
Perfect
|
|
Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my granddaughter to use with her salon business. She loves it.
I would recommend this to a friend
Rated 5 out of 5 stars
Great
|
|
Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It’s been a great device to help process transactions at a much better pace!
I would recommend this to a friend
Brand response from Square
Posted .
We're thrilled to hear that the Square Terminal has been a valuable addition to your business, enabling smoother and faster transaction processing. Thank you for choosing Square!