Customer Ratings & Reviews
- Model:
- A-SKU-0584
- SKU:
- 6481619
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers value the Terminal's ease of use, overall performance, and battery life. Many find the size and speed ideal, and appreciate the simple setup and receipt printing capabilities. However, some customers have expressed concerns regarding connectivity issues, the price point, and occasional software glitches. Overall, the Terminal seems to be well-received for its functionality and user-friendliness.
This summary was generated by AI based on customer reviews.
card reading unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and a great upgrade to my shop thank you
I would recommend this to a friendBrand response from Square
Posted .Great! We appreciate your feedback :)
- Cons mentioned:Connectivity
Does not connect
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device will not connect to my payment accounts.
No, I would not recommend this to a friendBrand response from Square
Posted .We're sorry to hear about the connection issue you're experiencing with your Square Terminal. Connectivity problems can be frustrating. Here are some basic troubleshooting steps https://squ.re/2t8AvVp. If the issue persists, please give us a call squ.re/contactsqsupport.Your satisfaction is important to us.
Works fine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use these in my 7 stores. I did need a back up for emergency in case one fails. They seem to work fine.
I would recommend this to a friendBrand response from Square
Posted .Thank you for trusting us with all 7 of your stores sales. We appreciate you sharing your experience with other sellers.
Doesn't hold a charge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fully charged, used 3 times. Shut off for the night, dead in the morning
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for bringing this to our attention, Linn.
To ensure your Square Terminal is ready to take payments every day, we recommend charging it overnight using the power adapter provided. The Terminal can be fully charged within 5 hours.
The Square Terminal's rechargeable battery is designed to last for a full day of payments on a single charge. Ifyour Terminal is not holding a charge as expected, please contact our Support Team for further assistance: squ.re/contactsqsupport.
Device stopped working. Won't power on.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after just 1.5 months of sparse use at my business. The 15 day return policy isn't helpful. Buy the warranty or use Amex for your purchases. GREAT NEWS! Square finally updated the terminal to include appointment checkouts. Yay
No, I would not recommend this to a friendBrand response from Square
Posted .Thank you for taking the time to share your feedback. We’d love to make your experience a 5 star one! Please don’t hesitate to get in touch by phone or email if you still need a hand: squ.re/contactsqsupport
- Pros mentioned:Overall performance, Speed
boss man
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works Great has more than what i expected quick and 3asy
I would recommend this to a friend Doesn’t work long
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after 10 months won’t take a charge at all it’s dead
No, I would not recommend this to a friendBrand response from Square
Posted .We're sorry to hear about the trouble! Get in touch with our support team so we can help: squ.re/contact.
Nope
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Says it have 24/7 customer support. No customer support nowhere in/on the product box. Do not recommend.
No, I would not recommend this to a friendBrand response from Square
Posted .Sorry to hear you haven’t been able to contact us. Feel free to reach out to us here: https://squ.re/3l3FHm7.
Small business must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for small business on the go! But must have hot spot /internet !
I would recommend this to a friendBrand response from Square
Posted .Hello, you can Process Payments with Offline Mode with Square. Take a look here: https://squ.re/3lT1nPh on how you can get that done.
Awful want to return
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I want to take it back I don’t like it this is awful
No, I would not recommend this to a friendBrand response from Square
Posted .This sounds frustrating. If you'd like to give us a chance and when you have a moment, please reach out here: squ.re/contactsqsupport
- Pros mentioned:Battery life, Ease of use
An avid vendor.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So much better for the vendor shows I do. Make check out time ten times faster. The battery life is amazing especially if you do a shows where there's no electricity.
I would recommend this to a friendBrand response from Square
Posted .Hello, BrittanyK. We're thrilled to learn that the Square device has made a significant positive impact on the efficiency of your vendor shows! Accelerating checkout times is indeed a crucial advantage, and we're pleased that the impressive battery life has been beneficial, especially in locations without electricity. Your positive feedback is truly valued, and we appreciate you taking the time to share your experience. If you have any more insights or if there's anything specific you'd like to convey, please feel free to let us know. Thank you for choosing Square!
V2 vs V1 of the 1st Gen Square Handheld Terminal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Upgraded from 1st Gen V1 to 1st Gen V2 due to WiFi issues with a newer router that did not support the older technology.
I would recommend this to a friend- Pros mentioned:Ease of use, Overall performance
Best terminal I have used
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was the most helpful credit card terminal to use. Wireless, no contact, swipe, insert, apple tap. It is intuitive. You don't have to be an IT geek to figure it out. Very simple works very well.
I would recommend this to a friend - Pros mentioned:Ease of use, Speed
What Time Is It? Jesus Time!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.User friendly and convenient fast and efficient makes credit card transactions simple
I would recommend this to a friendBrand response from Square
Posted .Hello, we're delighted to hear that you find our Square Terminal user-friendly, convenient, fast, and efficient! It's great to know that it makes credit card transactions simple for you. We appreciate your positive feedback and are here to provide continued support. Thank you for choosing Square!
- Pros mentioned:Ease of use
Worth it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works like it does on your phone. Gives you more privacy when texts or email comes through during a transaction. I like that I no longer have to handle someones card and possibly set it down and not return it. All in their hands after you enter the sale! Love it!
I would recommend this to a friendBrand response from Square
Posted .Thank you for your review! We're delighted to hear that you love the Square Terminal and appreciate its privacy features and user-friendly design. It's great to know that it enhances your transaction process by ensuring cards stay with their owners.
Thank you for choosing Square!
Great but Limited Lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Square Terminals are great when they work! Printer works well, connectivity to WiFi and cell phone hotspots is very good. Seems like their lifespan is 2-3 years either the charger port becomes damaged from nightly charging or the computer portion just locks up and can't be reset. Then the entire unit is landfill bound.
I would recommend this to a friend- Pros mentioned:Ease of use
Awesome for large fundraising events!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Omg! This piece of hardware is perfect. Hard to get dirty, fasting screen engagement and very simple to use/train on. We did nearly 600 transactions in our first use over 4 very busy hours with no delays/hangups, etc. Highly recommend.
I would recommend this to a friendBrand response from Square
Posted .Thank you for your enthusiastic feedback! We're thrilled to hear that the Square Terminal has been perfect for your large fundraising events. It's fantastic that the hardware is resilient, the screen engagement is fast, and the device is simple to use and train on. Completing nearly 600 transactions without delays or hangups is impressive. We appreciate your recommendation and are glad that Square is meeting your needs effectively!
- Pros mentioned:Ease of use
Perfect for selling merch
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I sell merch for bands quite a bit, and this product has made my life so much easier! No longer do I need to rely on an ipad & square reader. I have it all right here in one device. I kept the square reader as backup. Highly recommend for this scenerio. Well worth it!
I would recommend this to a friendBrand response from Square
Posted .Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
- Pros mentioned:Ease of use
Awesome device!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this for our church fundraisers and it works fantastic! We were able to print out a report of all purchases after the sale to have much better numbers of what was sold. Easy set up and use. Even better, no one had to use their person cell phone for sales! Definitely recommend! :)
I would recommend this to a friendBrand response from Square
Posted .Thanks so much for giving us your take on how we are doing. We're glad that you’re having a great experience.
- Pros mentioned:Overall performance
Pastor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.item is perfect. Ordered online and it was ready when i got there. No wait. Fast and simple..
I would recommend this to a friendBrand response from Square
Posted .Thank you, JoeC, for your feedback on the Square Terminal. We're thrilled to hear that your ordering experience was fast and simple, and that the item is perfect for your needs. We appreciate your business!
