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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 153 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are impressed with the effectiveness of the rechargeable mosquito repellent in keeping mosquitoes away. They appreciate its portability and the convenience of being rechargeable, allowing them to use it outdoors without worrying about batteries. While some find the refills to be expensive, many customers highly recommend the product for its effectiveness in mosquito control.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 153 reviews
  • Rated 5 out of 5 stars

    LIFE CHANGIN

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life changing device, you can get the replacement carts for it very cheap on amazon too.

    I would recommend this to a friend
  • Cons mentioned:
    Refills

    Rated 3 out of 5 stars

    I think it works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think it works…. I don’t think I’ve used it enough to give a full review. The refills are expensive

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mosquito Protection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Mosquito repellent works very well in a enclosed area. The weather has a major impact on protection time. Use it in our garage, it works amazing well!!

    I would recommend this to a friend
  • Pros mentioned:
    Effectiveness

    Rated 3 out of 5 stars

    Good concept, just ok results

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and it appears to reduce mosquitoes but is heavily impacted by even small breezes and even in relative stillness there are still some that get through.

    I would recommend this to a friend
  • Pros mentioned:
    Mosquito repellent

    Rated 4 out of 5 stars

    Great for mosquitos if you can't smell it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kept seeing good reviews on this. Fairly easy to charge and turn on and off. Fairly small and lightweight, just slightly bigger than a can of Coke. Pleasing to the eye. Tried it out and it does seem to keep most mosquitos away. Ads say it's odorless and it may be for most people, but I can smell it and the scent stayed with me for a couple of days. If you can't smell it then it should work great for you, but the scent (which, granted, for me was faint but intense) is making me return it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Use it for Every Fire Night

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and it works. The family and I love to have a quiet night on the patio and this thing works!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy a thermocell today and keep the mosquitos away

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I use it in my workshop and patio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item works very well outside on my patio and is very easy to set up and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this will by another one easy setup

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t believe the hype. Doesn’t work.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no idea why people advocate for these things. I gave it a solid 6 months before I have decided definitively it does not work. I camp frequently.. doesn’t work camping. Someone said there can’t be wind. I just sat 3’ from it in my garage same result. Have gone through two refills making total investment close to $100 for a paper weight. Here’s how close we are to it and still getting bites.

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Hi Richard,
      We apologize for your less than satisfactory experience with our product! We at Thermacell pride ourselves on our products and our ability to protect people against pesky mosquitoes. We stand by our products with a 100% satisfaction guarantee. Please contact us at [email protected] or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 3 out of 5 stars

    Keep Looking

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works, I guess. But it doesn't completely keep all the bugs from getting to you. I wouldn't buy it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small in size but it really gets the job done..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Perfect for the patio. Easy to set up.. Charging is simple. I ordered an extra refill..

    I would recommend this to a friend
  • Pros mentioned:
    Effectiveness

    Rated 5 out of 5 stars

    Does its job well!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this product. Bought it before our camping trips this year and it was night and day with the mosquitos when this thing was on or off. Would definitely recommend for anyone who does not like mosquitos (which is everyone).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at keeping the bugs away on my front porch. Great item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mosquito be gone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a gift. i know they were excited to receive it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must have

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing keeps all the mosquitoes away had great battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works wonderful outdoors. Used at my BBQ, no issues noted.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not effective in the least.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one where I should have listened to the reviews. "20 foot zone of protection"? Please. As others have mentioned, I've had mosquitos land on me when it's sitting 2 feet away. I've resorted to putting it on the ground and putting my feet over it just so they don't get bitten up. Then the mosquitos land on your arms. It's just not an effective tool. It heats up a liquid that is put into the air like smoke. And like smoke, if there's even a gentle breeze... there goes your "20 foot zone of protection". On the most calm day, it still seems an extremely ambitious statement. I equate it to an air freshener in your house. It might smell up a room in your house, but if you set it outside, how effective would it be? Complete waste of money in my book. Should have listened to those reviews that said the same thing. Bummer, really wanted it to work.

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at [email protected] or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Rated 2 out of 5 stars

    Buy the Bigger size online from the company

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works well when it's not windy at all also wish Best Buy had the larger one

    No, I would not recommend this to a friend
    • Brand response from Thermacell
      Posted .

      Thank you for this insightful feedback. We at Thermacell strive to maintain a 100% satisfaction guarantee with all our products. We are sorry that your experience with Thermacell was anything less than excellent. Please contact us at [email protected] or 1-866-753-3837 so we can make things right for you. ThermaCELL

  • Pros mentioned:
    Mosquito repellent

    Rated 5 out of 5 stars

    Best thing ever

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works so perfect on the mosquitoes Quiet, easy to use and keep all the mosquitoes away from me

    I would recommend this to a friend
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