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$2,799.99

Customer reviews

Rating 2 out of 5 stars with 3 reviews

Rating Filter

33%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-2 of 2 reviews
  • Rated 1 out of 5 stars

    I never write reviews, but ....

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is having independent sellers sell on their app ans website now...and that is yoo bad. I purchased this thinking it was direct from Best Buy, and the seller never shipped it. I had to file a claim and wait for my money to be refunded. Not fun at all, and here's hoping my next purchase from an independent seller on their website goes more smoothly.

    No, I would not recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello

      We apologize for the experience you had with our customer service. We appreciate all customer feedback and will strive to do better in future orders.

      Best Regards,
      Thermaltake Support

  • Rated 1 out of 5 stars

    Horrible service never got product. money tied up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is same thing happened to me, bough on 3/16, was told be here by 3/19. no activity. when I called to cancel the order I was told 7-10 business days to get a refund. DO NOT BUY you'll never get the product. Terrible customer service. shop elsewhere.

    No, I would not recommend this to a friend
    • Brand response from Thermaltake
      Posted .

      Hello

      We apologize for the expreience you had with our customer service team regarding this issue. We appreciate your review and will take note of all feedback.

      Best Regards,
      Thermaltake Support