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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 416 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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96%would recommend to a friend

Customers are saying

Customers love the EnRoute 27L Escort 2 Backpack for its ample storage space and perceived durability. Many appreciate its size, useful pockets, and thoughtful design, as well as the convenient water bottle holders and lightweight feel. While some find the price a bit high and have concerns about the straps' comfort, the overall sentiment leans positively towards the backpack's features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 416 reviews
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for almost 2 months now and it seems to be very sturdy as I carry very heavy textbooks as well as my MacBook with no issues. Very well made.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great backpack!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to use as a business backpack, and it's been fantastic. Great design, style, and functionality. The only thing missing for me is a strap that secures the backpack to my rolling luggage, otherwise, it's awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Thule backpack

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thule is my favorite backpack brand. This has many compartments and first all my work essentials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backpack

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my daughter. She loves it, it fits everything she needs for school perfectly

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Can't go wrong with Thule

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thule products are the best. I put my backpacks through a lot of work. This one holds up well and has plenty of space. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a backpack that is practical and that would fit all my stuff, and this backpack did much more. The main thing that I like about it is that it is waterproof and that it has a lot of space. The safe zone is an excellent feature because it protects fragile items with its tough exterior. All in all, an awesome backpack!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very strong and take a lot of stuff. I like the waste band attached to it. It holds it down on your back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Backpack

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced by Swiss gear backpack that I used for years. Fits me better than the old one. I am 6’3”. Lighter also. I like the chest strap. It’s difficult getting used to being organized differently. Jury is out on which one I prefer.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 4 out of 5 stars

    Great Laptop bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and love the hard cover pocket which allowed me to put my sunglasses. It has many compartment.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Thule FTW

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This backpack is tough. Our favorite part of the bag is the eyeglass protector area with solid outer shell.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Great backpack for bussiness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got tired of using a traditional computer bag with limited space. Needed something on a trip to Japan that I could 1) hold everything I needed and wanted to take 2) had easy access to all items inside 3) was comfortable to carry and 4) was easy to stow in the upper baggage compartment of the aircraft. Great bag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supreme backpack

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So good this is my second one. Thule really out did themselves with this. Get one you won't be disappointed

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I like it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can pack my small office gear such as laptop wireless m&k combo, wireless speaker, camera tripod, selfie stick kit, cables, chargers, pocket juice, aspirin, tums, slim coffe thermo with mug, pens, marker, notepad, memory sticks... ah and my sunglasses... weights a little but handles it comfortably

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality bag

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for travel. The compartments are waterproof and don’t leak to other areas of the bag.

    I would recommend this to a friend
  • Cons mentioned:
    Straps

    Rated 4 out of 5 stars

    Workhorse for work

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this backpack for work mainly. It carries my phone, lunch, cables, gloves, etc. etc., including an occasional laptop. Some of the straps are intrusive but they can be dealt with. Have been using it every work day for several years without regret.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid baxkpack.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I pack a ton of heavy stuff and always put lota of stress on straps. So far has stood ip to all my abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Storage space

    Rated 4 out of 5 stars

    Great bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well constructed. Plenty of room. Especially like the hard compartment for my glasses

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Bag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This bag is amazing. Perfect storage configuration with plenty of space for different devices and storage pockets for chargers, pens, and hard cases for more fragile items.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Computer bag

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Carries computer and all books, etc. Hold all necessary items for college use.

    I would recommend this to a friend
  • Pros mentioned:
    Storage space

    Rated 5 out of 5 stars

    Great Space, Never Go Wrong with THULE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd THULE pack in 10 years...and my other one was still in great condition I just wanted a new one. Great protection for laptop and tablets. Plenty of space in larger compartment for textbooks. The side pouches can hold a 36 oz yeti. Great composites used, really sturdy.

    I would recommend this to a friend