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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Mate (2022) Bluetooth tracker's impressive range and ease of use, frequently praising its simple setup and loud sound. Positive feedback also highlights its affordability and compact size, making it a convenient item locator. However, some users express concerns regarding the accuracy of location updates and the app's occasional instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 372 reviews
  • Rated 4 out of 5 stars

    Button reliever.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that the push button is farther in unlike the previous ones so I do not keep making my phone going off. I just do not like that it isn't battery replace type. But then again, this battery may even last longer than the other ones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My friend..Tile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend is named Tile..never forgets..always there for me when I need help..saves me time when I am frantic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    htbiddie

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tile works very good. The signal distance isn't as far as other tiles but is good enough to find keys, or phone, inside or outside your home. Up to 250 ft.

    I would recommend this to a friend
  • Cons mentioned:
    Tracking

    Rated 3 out of 5 stars

    Doesnt always update.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 4 pack for our trip. 2 pieces of luggage never tracked properly even after successful set up and help with customer service.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    very helpful!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very helpful, I used it to find my keys many times. It sometimes wouldn't connect to bluetooth so that is why I gave 4 stars. This only happened about 2x/year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life saver!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are life savers! They work both ways so you can find your phone if you have the tile on your keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tracker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a long time fan of tile devices. They work great and have great features.

    I would recommend this to a friend
  • Cons mentioned:
    Tracking

    Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this product because it is not good at all. It was easy to connect but once I bought the membership so my husband could see my location since he has android and I have a Apple phone. It has a delayed tracking system. I drove all over Houston got 4 hours in one day and he couldn’t see my current location. He could only see the places I had been and that was 30 minutes after I left each location. What’s the point??

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Does not give real time updates

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really not what i was needing. 1 tile didn't report all day for several days. When it stopped reporting it was a few blocks away from the location that it was at. Does not give real time updates. It was very easy to use and set up. Was able to sync with life 360

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Know where you left your keys

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Tile. I have 2 that lasted long beyond what they should have. These were replacements for them. I find my phone and my keys easiky

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Helps find things

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everytime I have lost something, I have found it, but sound is a bit quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gps

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cold not find my girlfriend. I had put it on the car it works sometime and the i could not find the car when i try to get updates just were not in range what a tile good place to hide but weak signal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the technology. I have used it several times and it works well. Has minimized time it takes to find things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more time wasted

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item to item to phone, all connected and linked, no last minute on key/wallet searching

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Never lose my keys again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instructions on how to set up on app are a bit confusing but once figured out a great and inexpensive eat to keep up with keys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tile gives parents hope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that we have a prayer that our college kid can possibly keep up with something expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tile

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. I bought several of them for different items.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Findin' the wifes keys

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife got a new job so i though i would surprise her and get her this to keep track of her store keys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tile is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and thank you very much for the quality of the product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tile

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected, would buy again................

    I would recommend this to a friend