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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers admire the Mate (2022) Bluetooth tracker's impressive range and ease of use, frequently praising its simple setup and loud sound. Positive feedback also highlights its affordability and compact size, making it a convenient item locator. However, some users express concerns regarding the accuracy of location updates and the app's occasional instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 372 reviews
  • Rated 4 out of 5 stars

    Tile tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good just didn't do what was expecting it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great price, even better AirTag alternative.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a user of both AirTags and Tiles, I've grown to prefer the Tile. As a cheaper alternative to the AirTags, this a great product to choose at a fraction of the cost!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Tracker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say, does its job and tracks the keys well.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great, helped on vacation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased as i was flying to mexico and worried about my luggage being lost. It was nice to track it all the way there and back!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    okeyish

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its okey. becouse one its out of bluetooth range you can' do any thing about it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    It saved the day

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife already has used it to find her keys. You forget you have this until you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Tile

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well especially while I was traveling. It tracked my checked in bags.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. I am always losing my keys so this is a must for me

    I would recommend this to a friend
  • Cons mentioned:
    App functionality

    Rated 2 out of 5 stars

    Connection is horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The app keeps freezing, and I have to restart the the app every time I need to locate the keys

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good that I’ve heard of but I returned it to get the apple airtag

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Find my Phone

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. The place where it connects to key chain broke.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use and definitely gonna be a big help to me.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Tile tracking

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little tracker for luggage or whatever you need

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use. No complaint so far. I wish that black was in stock

    I would recommend this to a friend
  • Cons mentioned:
    Tracking

    Rated 4 out of 5 stars

    It's OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this on a recent trip and tracking was kind of sporadic.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 1 out of 5 stars

    Useless

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not useless at all. Never been used, couldn't return to the store because store associate didn't wanted to take it back since item was opened. Works only within Bluetooth range.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Range

    Rated 3 out of 5 stars

    Lucky Error

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item itself is great! The delivery person left the package in an unsecured location of a secured building, but luckily someone picked it up and took it inside to the common area where we happened to notice it. Common sense……?

    I would recommend this to a friend
  • Cons mentioned:
    Location accuracy

    Rated 1 out of 5 stars

    Terrible - not user friendly & doesn't work

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is terrible. It never shows me the correct location and the location is always more than 10 minutes old. I would return it but it is past my return window. Don't waste your time. Try Apple - maybe it's better.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Regret

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Should have bought air tags. They work better with iPhone.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You cant change the battery

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it was the like the 2020 version where you can change the battery. I have 4 of those and no problem. These are supposed to last up to 3 years, doubt that. They were only $20 since there was a sale. Too lazy to return it.Also feels cheaper than the older version.

    No, I would not recommend this to a friend