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Customer Ratings & Reviews

Your price for this item is $11.99
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The comparable value price is $24.99

Customer reviews

Rating 4.5 out of 5 stars with 372 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the Mate (2022) Bluetooth tracker's impressive range and ease of use, frequently praising its simple setup and loud sound. Positive feedback also highlights its affordability and compact size, making it a convenient item locator. However, some users express concerns regarding the accuracy of location updates and the app's occasional instability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 372 reviews
  • Rated 2 out of 5 stars

    Always Out of Range

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The idea is good, but the truth is whenever you need it, it's always out of range. Hello, if it was in range it wouldn't be lost. It's more for item you misplaced in the house, not items you lost.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this a negative rating I would. I bought it to put on my dog and see where she goes when she gets out of the fence while I’m at work. And yeah needless to say it doesn’t work because it has to be within a certain range of my phone?!?! What’s the point of having it if you have to be within range to find what’s lost?!?!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I would stay away

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works sporadically. Not the best. I had to return it as I did not think enough people use the devices for it to ping its location

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Kind of disappointed

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of them stopped working after a little over a month. The Tile’s bluetooth function all of a sudden failed. They stopped chiming and syncing with my phone. I followed the instructions and attempted to reset them a few times but didn’t work. Although they’re highly rated product, I personally can’t recommend them. I’ll probably look into Apple Airtags next time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it if on sale

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does its job but the app can suck sometimes and the range isn't the best

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Friendly to use or track

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not gives ONLY Last Location, it gives the 30 day history, and I have to guess witch one is the Last Location Also when tracked, it does not show direction to were the item is

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    didn't work. Tried to use this on a recent trip to track my luggage. Set up according to directions, tried to track my luggage and it kept giving me error messages, so I set it up again for the return flight and the same results. So no I can not recommend this product.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn't always work in finding my phone. Was expecting it to be more reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nope

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It beeps. I only paid $15. U do not recommend for a car. Not reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Should have been sold as closeout used.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tile new but was opened and returned. Pkg.was opened with no instructions why would they try to repackage and try to resell as new. Then I had to take back to store to get replacement . What a waste of my time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Short distance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very short distance, does not meet my needs, not even close.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot recommend....

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very useful...as the range is just too narrow...

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Its crap

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t work well. Don’t waste your money. Buy something else

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t waste your money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very bad cannot find its location if phone is not nearby

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Faulty Tile

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2 weeks, it stopped working. I will be bringing it back.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Range

    Rated 5 out of 5 stars

    Tile Travel

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup! Track our suitcase to Ireland and back. Great piece of mind knowing where our luggage was. Will definately buy again.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not as good as expected it’s loose connection a lot

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tile by Life 360 - Mate Review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tracker to track my luggage during a 14 day vacation (Mediterranean Cruse). I knew where my luggage was at all times. I have used it also to track my car keys when displaced. Love this product and I highly recommend this tracker because it is easy to activate and navigate for solutions.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    Tile Tracker

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great gift idea for me to give to co-workers. I am Air Crew and we swear by these tracking devices.

    I would recommend this to a friend
  • Pros mentioned:
    Range

    Rated 5 out of 5 stars

    She lost her keys again......

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had learned about this device from my parents. After my wife misplaced her keys again, I went to Best Buy and purchased one. Its been used a few times already. Problem Solved.

    I would recommend this to a friend