Customers praise the COOLiFY Cyber Ultimate Cooling Portable Neck Fan for its exceptional cooling and heating performance, long-lasting battery, comfortable design, and solid build quality. The device is also appreciated for its portability and app-based controls. However, some customers have noted concerns about the fan's noise level, its weight, and the potential for hair entanglement.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 119 reviews
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
I was a skeptic, but now I'm a believer!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I want to start by saying, I never believed that a "neck cooler" would actually cool you down. And in a way, it's still true. My house's top floor is hot, it's significantly warmer than my main level and basement. Also during the summer months my daughter plays soccer and if you're a parent you know what it's like to suffers the heat for your kiddo, it's rough. So for me, there were multiple problems that this product was gonna solve.
I'll start by the upstairs, I'm a bit stubborn and don't wanna turn on the AC at this point in time. Here in Colorado, it's like 60s and can get almost the 80s this time of year. My upstairs however will stay at the days 'high' until nearly 10 PM before it starts to drop. When testing this unit, my neck felt cold and sure it made me feel like I was cooler, but it wasn't as big of a "WOW" as I was hoping. After about say 30 mins or so, I did eventually feel cooler, to the point, I stopped remembering the heat and so yes, it worked.
But it wasn't until I combined this with my standard fan that it really shined. What I mean is, while laying in bed, I turned on the Coolify Cyber, and had my 10 inch fan blowing air on me and I IMMEDIATELY felt significantly cooler than if I were to just use the Coolify by itself, or using the fan by itself. It felt like AC was blowing all over me. It felt so much better in the heat! It was kind of crazy!
Needless to say, that was game changing for me.
It isn't summer yet so I couldn't test it on a 100 degree day, but going on a jog this did help me feel cooler than had I just went on a jog without anything. How does it fit? It fits well! It is snug, and I felt comfortable going on a jog with it on.
Does it actually cool? It does! It's not just a fan, there's cool mode, where the pads actually get cold! I don't know how they're doing it, but it works. There's also a fan only mode, as well as a heater mode. The heater mode is subtle, and I'm assuming this is so it doesn't over heat the battery or burn your neck.
It does come with an app and the app is well built, in terms of reliability, but the iconography is really bad. It looks generic, and feels cheap.
The runtime is really good. I'd say it loses about 1% of power ever 15 mins of run time? For me the charging is slow though. It's kind of an overnight charge situation.
After my time with this, I can easily recommend it for anyone looking to stay cool. It really does work, it really does get cool, and it's not just a personal fan, it's a personal AC unit really.
I'm happy with it!
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 4 out of 5 stars
A COOLing accessory for your neck
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The TORRAS - COOLiFY Cyber Ultimate Cooling Portable Neck Fan is one of the more interesting products I’ve reviewed during the year. It’s a fan for your neck that also heats up and can be controlled by your phone via Bluetooth with the TORRAS app.
Sure, it’s an expensive way to cool down your neck, but for some people it’s going to be the best thing they’ve ever used, because it works. The product draws air in and then actually cools it fairly well before shooting it back out all around your neck. How it does this is all packed away behind technology that I don’t fully understand, but can appreciate.
You’ll get to play around with the fan speed slider, 3 modes of operation, and 3 locations of operation. You can just use it as a passive cooling fan, turn on AC mode or even set it to heat up, which shuts the fans off and just allows the product to warm up your neck.
The Bluetooth synced up fine with my phone and the TORRAS app works well enough, although it’s pretty rudimentary and rough around the edges. Also, some modes are only accessible through the app, as far as I can tell. If you want to cycle between which 3 zones you want to activate, you’ll have to use the app. Once the app is loaded, you’ll be able to choose between activating all zones, the side zones alone or the back zone alone. You can even mix and match zones. Heat up the back of your neck while blowing cold air on the sides of your neck if you want.
The unit itself is big and bulky, but somehow feels okay around the neck, and its weight is minimal. I’m not sure how they achieved this design, but it works well and feels pretty good to wear.
Overall, if you don’t expect more than what’s advertised with this product, then you won’t be disappointed. It’s probably not going to keep you entirely cool when it’s over 100 degrees outside, but it’s going to do a good job in normal indoor conditions and warm outdoor weather.
Pros:
Bluetooth control is nice when working at a desk
Cooling function works very well and has a slider to adjust fan speed in the app.
It’s not too loud on the lower fan speed settings.
Unit stretches to fit various neck sizes. I have a big neck and had no problem wearing it. My wife’s neck is much smaller, and she used it comfortably as well.
Cons:
Annoying loud beep when changing settings on the unit or via the app.
Controls on the unit only allow 3 fan speed or heat settings.
The unit is a little bulky and partially obstructs moving your head from side to side.
Heating function doesn’t work as well as I wanted it to, but it’s a welcomed addition to a product that is more than likely being purchased for it’s cooling function.
I would recommend this to a friend
Pros mentioned:
Build quality, Cooling performance
Rated 5 out of 5 stars
Game-Changing Neck AC That Actually Works
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product has truly been a game changer for me. Unlike basic neck fans that merely circulate hot air, this one offers a refreshing experience that feels akin to having a personal neck air conditioner. The cooling sensation is not just noticeable; it is powerful and effective, providing substantial relief on scorching days.
I also appreciate the added heating function, which extends its utility well beyond the summer months, making it a versatile gadget for year-round use. The design is sleek and visually appealing, and it feels wonderfully lightweight on my neck. The craftsmanship is remarkable, reflecting high-quality materials and attention to detail.
One of the standout features for me is how quietly it operates; even when I’m outdoors, the noise level is minimal, allowing me to enjoy my surroundings without distraction. As someone with long hair, I'm pleasantly surprised that it doesn’t get caught or pulled at all, which is a significant plus.
Overall, this is one of those rare purchases that I feel genuinely satisfied with. It not only meets but exceeds my expectations, delivering exactly what it promises. I highly recommend it to anyone considering such a device.
I would recommend this to a friend
Pros mentioned:
Build quality, Comfort, Cooling performance
Rated 5 out of 5 stars
It's cool! :-D
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far, I really like the COOLiFY Cyber. I haven't tried it on a very hot day yet, but it certainly keeps me cool on warm days. I like how I can set the cooling fan to max for a quick cooldown, then set the power to 30% so it's not so loud. While it's a large device, it fits very comfortably around my neck. I find that it does not rest on any pressure points, so it's fine for long periods of time without an issue. The app is easy to use, as well as the physical buttons on the Cyber. And the buttons are intuitive. The case is also a nice touch. Very solid, rugged, and premium-feeling.
For negatives, of course, there's the price. But, for something that provides active & immediate cooling, I do find that it's worth the money. I wish that the battery life was a bit better. After about an hour and a half, it was half-power. But I can connect an external battery, so essentially I can use it all day, as long as I have the power banks to do so. Lastly, I wish it came with something like a thin fabric sleeve that I could slip the Cyber into, so the cooling elements aren't directly against my skin. I did find that to be slightly uncomfortable after a while.
All in all, I love the product, and the pros vastly outweigh the cons. I'm glad I splurged and made the purchase.
I would recommend this to a friend
Pros mentioned:
Battery life, Build quality, Cooling performance
Rated 5 out of 5 stars
best purchase
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
this product is super cool, the battery last forever and it cools me down instantly. i would definitely buy again. the quality looks premium as well.
I would recommend this to a friend
Pros mentioned:
App control, Battery life, Cooling performance
Rated 5 out of 5 stars
Powerful Cooling with Smart Features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This neck fan delivers impressive performance. The cooling and heating modes are highly effective, and the airflow feels natural and strong. I appreciate the app controls for customizing temperature and wind speed. Fast charging and long battery life make it perfect for outdoor use. Stylish, comfortable, and reliable—highly recommended!
I would recommend this to a friend
Pros mentioned:
Build quality, Cooling performance
Rated 5 out of 5 stars
actually gets cold - a lifesaver for hot days
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was skeptical that a 'neck air conditioner' would be different from a regular fan, but the cooling plates on this thing are the real deal. Within seconds of turning it on, I can feel the plates get icy cold against my neck, which helps cool down my whole body way faster than just moving air. The app is a nice touch for customizing the modes (Cool/Heat/Fan), and the build quality feels very premium. It's not cheap, but for the relief it provides during summer walks or hot flashes, it’s 100% worth the investment.
I would recommend this to a friend
Pros mentioned:
Comfort, Cooling performance
Rated 5 out of 5 stars
Cooling Neck Fan
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Posted . Owned for 3 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pros
Effective cooling (especially indoors or in moderate heat):
“This thing genuinely makes a difference on hot days—way more effective than those basic neck fans… The Cyber gets super COLD and feels great.”
Similarly, many users note that the cooling plates feel like an “ice pack that wouldn’t melt,” and the airflow reaches their upper back effectively .
Comfort and design: Well-balanced and wearable for longer periods; adjustable for various neck sizes .
Multi-functionality: Heating mode is a helpful bonus—some describe it as akin to a “warm towel around your neck” .
App control: Users appreciate the full customization, timer, and auto-adjust features enabled by the companion app .
Battery longevity on lower settings: Reviewers report that in low-speed fan mode, it can last several hours—some even tested it through a power outage .
Cons
Limited outdoor performance / modest cooling in high heat:
“It does help bring my temp down… but it does struggle if it's warm and humid outside.”
Another notes: “I could barely feel the cold air ... even when setting it at 100%.”
Noise & weight: On high settings, the fan noise is louder; the unit is bulkier than many other neck fans (~1 lb), and can feel tight over time .
Battery drain in cooling mode: Full cooling drains the battery in ~2 hours, which may not suit all-day outdoor use .
Pricey: Many reviewers feel that its cost may not justify the experience, especially when compared to simpler, cheaper neck fans.
I would recommend this to a friend
Pros mentioned:
Battery life, Build quality
Rated 5 out of 5 stars
Charging fast
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's quite good. The size of the neck fan is just right, not taking up much space and the wind is very strong. There are three modes: cooling, heating and fan. After using it, I think the fan is worth the money. It has a strong battery life, and can blow for a long time after a full charge. I'm very satisfied with the quality. It's a great choice as a Christmas gift.
I would recommend this to a friend
Rated 5 out of 5 stars
Personal a/c
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This reviewer received promo considerations or sweepstakes entry for writing a review.
When I first decided to try this out, I have to admit I was skeptical. There are a lot of “neck cooling” things out there that range from cooling bandanas to small fans. Most seem more like a gimmick than something that would actually keep you cool. After using the COOLiFY for a week now, though, I can see it’s in a different class. I think it’s really going to help me stay cooler this summer.
I live in the south where it can get crazy hot and humid in the middle of summer. The humidity factor essentially eliminates any kind of evaporative cooling (like the wet bandana). The COOLiFY, though, produces its own cooling electrically. Putting it around your neck is like having an ice pack that stays cool as long as the battery lasts.
It also has fans on the sides and back to blow air against your head. You can select either the side, back, or both at once. On those sweltering days outdoors with no wind, this will be very nice. Indoors, I’ve noticed the side ones can sometimes dry out my eyes, so then I just turn those off but keep the fan on the back of my head going. At the middle speed setting or higher, the noise does become a factor depending on what you may be doing.
This time of year, we haven’t had any super-hot weather, yet. But testing it outside on some 85 to 90 degree days it has worked pretty well. Like everyone knows in the wintertime, you lose a lot of body heat from your neck and head area. Having this cool pack around your neck in the summer heat, then, is an efficient way to get rid of body heat to cool down.
On days when it’s not too hot outside, if I’m out exercising it doesn’t feel too bad. But then when I come in the house it always seems way hotter until I can cool down to a normal inside temperature. When that happens, I’ve put the COOLiFY on and it definitely helped cool down a lot faster.
I also want to mention that it is reasonably comfortable to wear. It might look a little funny, but it’s comfortable enough that I mostly forget I’m wearing it. It stays in place really well, too, even when I’m working outside moving around a lot. It seems to keep a pretty good grip on my skin without being uncomfortable.
I’ve only talked about cooling so far, but it also does provide heat. I don’t know how much I’ll use that, but it’s a nice option to have. It does get quite warm and I could see where that would feel good on a blustery winter day.
For changing modes and adjusting settings, you can do pretty much everything using the power and mode buttons. But the quickest and easiest way to change the settings is to use the app. I have a Samsung Galaxy phone and the Bluetooth connection has worked flawlessly for me so far. When the COOLiFY is around your neck, the most convenient way to make adjustments is to just pull out your phone rather than take it off your neck.
I haven’t used it for an extended period of time yet (more than an hour) but based on that I expect the rated 2.6 hour cooling time on the lowest setting to be accurate. It has a 6,000 mAh battery, but if you need more time, you could get an external power pack and charge it even while you’re using it.
I’m really looking forward to having this through our 100-degree days this summer. The older I get, the less I seem to tolerate the heat, so every little bit of cooling will help. Time will tell if it holds up to daily use, but it does have a 180-day warranty that you can extend to one year by registering at the TorrasLife website.
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Absolutely Brilliant!
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought the COOLiFY Cyber as a holiday gift for my active father. The sleek, futuristic design is just the beginning. Once you turn it on, the intelligent KU 3.0 chip and Coology™ system deliver incredibly powerful yet personalized cooling. The three modes are perfect for everything—using the cool mode during a summer hike was a revelation, and the heat setting is a cozy lifesaver on chilly morning walks.
The graphene technology makes it remarkably efficient, and it’s so lightweight and adjustable you forget you’re wearing it. It’s hands-free comfort at its finest, whether for golf, camping, or just relaxing outdoors. This isn't a gimmick; it's genuinely cutting-edge, well-engineered tech. For anyone tech-savvy with an active lifestyle, this is the ultimate gift. Five stars without a doubt!
I would recommend this to a friend
Pros mentioned:
Battery life, Cooling performance
Rated 4 out of 5 stars
It does cool but is it worth $278 cool.
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Posted . Owned for less than 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this in hopes to help me stay a bit dryer as i tend to run hot. It did help bring my temp down and keep me a bit cooler but it does struggle if its warm and humid outside. The vooling sections did not get as cool when outside as they do indoors which kind of defeats the point as indoors the ac can be turned down. Battery life was alright when running it 30-50%.
No, I would not recommend this to a friend
Pros mentioned:
Cooling performance
Cons mentioned:
Hair entanglement
Rated 5 out of 5 stars
Could be life changing
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was recently diagnosed with ME/CFS, which means heat is a no go for me, and as a professional drycleaner I am always stuck in 90° year round. This device has made it so i can work an entire shift without having any symptom flair ups,(i do have flair ups, just not caused by heat). Something about having those cooling plates around the neck makes my whole body cool down. I will say the fan does catch my hairs so i have to wrap my hair or where a head band. But if you can deal with it i think its worth it! I am also bigger than your average bear and it doesnt close on your neck to tight, i do think it could be a sensory issue for some but for the most part you really just notice its there.
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Heating relieves neck pain
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My use case might be a little bit different from others.. I bought it for the heating, intead of the cooling function. I have a chronic neck pain for years and it's because of the spine structure so there's not a lot I can do with it. But every time I go to chiropractice and physical therapy, they apply a head pad followed by a massage, which relieves the pain a lot. And I find that this neck fan can mimic the heating I get from my pt, which makes it feel a lot better.
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Awesome product, lightweight and powerful
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This neck air conditioner is awesome!!!!!! Got it for a trip to Orlando and it make the experience so much better. Life saver for 110F days. Love that it has many settings on the app. For such a powerful machine, it is surprisingly lightweight as well. No issues on the neck wearing it for hours outdoors. I'm so glad I got it before the trip and it has made me looking forward to the summer here in Michigan as well.
I would recommend this to a friend
Pros mentioned:
App control, Cooling performance
Rated 5 out of 5 stars
Powerful Features
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This neck fan has three modes: heating, cooling, and fan. The heating mode can even be very helpful if you have neck pain. The mobile app also allows for more precise control and customization.
I would recommend this to a friend
Pros mentioned:
Build quality
Cons mentioned:
Noise level
Rated 3 out of 5 stars
Cooling neck band
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great build quality I think this technology is close. The actual fans i find annoying because of the noise. The cooling and warming plate is awesome in warm or cool weather. But in extreme temperatures like I work in every summer the cooling plate isn’t very effective. Also i work 12 hour shifts and i get around 4 hours of battery life. But thankfully they will run off a battery pack in my pocket so the mild inconvenience of being teathered beats nothing at all. I bought these for the cooling but I’ll probably use the heat more often
I would recommend this to a friend
Pros mentioned:
Cooling performance
Cons mentioned:
Hair entanglement
Rated 4 out of 5 stars
Great portable cooling solution.
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great neck fan. Keeps me cool while working in the greenhouse, however you have to keep your hair up and tight. Otherwise fan can pull them in and they get caught.
I would recommend this to a friend
Pros mentioned:
Cooling performance
Rated 5 out of 5 stars
Good for winter, can’t wait to use AC in summer
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I’ve been wearing it for 2 week. Right now in the winter time the heating function is excellent. I use it to replace my scarf. Also it has 3 levels adjustments, so I can adjust the temperature accordingly to different needs. I can’t wait for the summer to use the AC functionality.
I would recommend this to a friend
Pros mentioned:
Battery life, Cooling performance
Rated 5 out of 5 stars
Best neck heater/cooler in the market
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Best neck cooler or heater on the market. Works great with phone app. App shows you the remaining battery life. Have a large power brick handy if you are using it for more than a few hours. You can connect it to a battery for long continuous use. Worth the high cost.