Customer Ratings & Reviews
- Model:
- 43C350KU
- |
- SKU:
- 6458651
Customer reviews
Rating 4.5 out of 5 stars with 1603 reviews
(1,603 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.4
Rating 4.4 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and value for the price. Many found setup to be quick and easy, and appreciated the smart TV functionality. However, some users experienced issues with the remote control and software performance. The lightweight design was also a plus for some customers.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Not bad
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice little tv. We keep it on a cart so it has multiple uses. Lost a hdmi port already so have to check if I can exchange. Might just use the other 3
No, I would not recommend this to a friendRated 3 out of 5 stars
Good Price but won't work with Roku
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Toshiba TV seemed like a good deal with a great low price. Would not work with my Roku Stick device. This uses Amazon Fire operating system. Returned to Bestbuy with no problems.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello AnglerJeff, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you were not able to connect your Roku streaming device, which resulted in you returning the unit. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Toshiba product, we're here to help! Thanks again, Toshiba Support Team.
Rated 3 out of 5 stars
Toshiba fire tv not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure I’m sold on toshiba and fire tv. Loses signal a lot and says no network connected although it really is. Would like to return.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Craigo, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your unit is losing signal. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
Rated 3 out of 5 stars
Toshiba TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok picture quality, brightness is not that great. Ok for price
No, I would not recommend this to a friendRated 3 out of 5 stars
Alexa in your TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Husband bought it. It works fine. But I would have preferred that he not buy a TV with Alexa.
No, I would not recommend this to a friendRated 3 out of 5 stars
Sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound sometimes is bad. Especially background sound. Sometime the sound for the show is too low but the background music is loud.
No, I would not recommend this to a friendRated 3 out of 5 stars
Returned
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like - returned. Did not think the panel looked before I turned it on.
No, I would not recommend this to a friendRated 2 out of 5 stars
Fails often to keep sound synced to lips
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Toshiba (actually Hisense) Fire TV in March 2022. It has a serious problem with sound not syncing with lips. W have to reset it multiple times daily. We have multiple Fire TV sticks and TVs and they do not have this problem. They all use a Fire TV Recast as the Antenna and DVR over WiFI.
No, I would not recommend this to a friendRated 1 out of 5 stars
FireTV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not at all satisfied. In order to adjust any picture settings you have to have a show or movie playing which is fine but, it pauses and goes to a grayed out picture with the side bar for the picture settings. When you adjust any settings for picture quality, you cant see the adjustment until you play the show/movie, so you have to adjust it a very little at a time, hoping you don't adjust to much. It makes it impossible to fine tune any settings. For example, if you want to adjust the brightness, it won't take effect until you back out and play the show/movie, so you have to keep going back and forth to adjust. The picture also has a grayed out tint on the outer edge around the whole screen when looking at it from different angles. If you could give this review less than one star I'd give it a negative 3.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there,
I would like to express my concern about your experience with this Fire TV. We deeply care about the performance of our products and I would like to further review your situation. You can reach us at the link below.
Dina | Insignia Support |  https://www.insigniaproducts.com/contact-us
Rated 3 out of 5 stars
Lifewithkids
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price TV, but did have a couple of dots in the middle of the screen, that seemed to distort the image
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Lifewithkids, thank you for purchasing the Toshiba 43C350KU and taking the time to provide us with feedback. We’re sorry to hear that there are dots on your screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 2 out of 5 stars
It's Just A TV....
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My purchase failed me in more ways than one. the picture is ok. Nothing special. The sound is awful. I finally got to the sound settings on the unit, so now the sound is acceptable (I guess it's assumed that everyone has a sound bar). As far as the perks, the Amazon Echo is nice, but it's $20. And as far as the Free months of Apple TV and Fubo, wll,I gave up TRYING TO OBTAIN IT.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi KidCognac, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 3 out of 5 stars
Not my favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not what i expected was expecting better quality and a much metter sound
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RobertoD, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 3 out of 5 stars
Dead after 10 months
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it 10 months and it died. I bought as an open box never again.
No, I would not recommend this to a friend- Cons mentioned:Remote control
Rated 1 out of 5 stars
Horrible experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken and hasn’t even been 2 months. It won’t turn off when on and remote doesn’t work properly. Glitches when it’s on and my warranty didn’t save so stuck with a useless tv. Not even 2 months in and just a disappointing experience
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi NaiW, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 3 out of 5 stars
It does not wow
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent TV, my biggest pet peeve is that’s it’s an “Amazon TV” yet it does not support prime kids profiles.
No, I would not recommend this to a friendRated 2 out of 5 stars
Toshiba 43" C350
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all...for a 4k TV, the picture seems incredibly dull, especially when watching sporting events in 4k. It actually looks better to watch the non-4k version. I've tried playing with the picture settings, but nothing has worked. While it didn't get glowing reviews when I researched before purchasing, I still gathered that it was a decent 4k TV. Not really the case.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello rck11, thank you for your interest in the Toshiba 43C350KU and taking the time to provide us with feedback. We are sorry to hear that you are unsatisfied with the picture quality. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote control
Rated 1 out of 5 stars
Don't Buy Toshiba
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible tv. This is my second Toshiba tv and both have been garbage. The remote is slow, the apps sometimes log themselves out, and the tv just seems very cheap. I will never buy another Toshiba
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RandyP, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 3 out of 5 stars
Should have gone with Samsung or lg.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to take the first one back. The screen was cracked. The second one was ok, but using an antenna was difficult.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for purchasing a Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your original TV was cracked and the exchange model your having difficulties with the antenna connectivity. If you have any further questions, feel free to give us a call at 1-888-407-0396 or send us an email at support@toshibatv-usa.com. Thanks Again, Toshiba Support Team
- Pros mentioned:Picture quality
Rated 2 out of 5 stars
Never buying a fire tv again
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture is great but tv won’t connect to remotes or Wi-Fi
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi PizzaisJesus98,
Thanks for taking the time and effort to leave a review our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV. We sincerely apologize for the inconvenience and hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Toshiba Products
Lisa
http://tvna.compal-toshiba.com/us/en/
Rated 3 out of 5 stars
bad sound control
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.sound keep rising & lowering on it own not a major issue just a pain to have to readjust every so often.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Andy, thank you for your interest in the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that the volume adjusts on its own. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.













