Customer Ratings & Reviews
- Model:
- 43C350KU
- SKU:
- 6458651
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and value for the price. Many found setup to be quick and easy, and appreciated the smart TV functionality. However, some users experienced issues with the remote control and software performance. The lightweight design was also a plus for some customers.
This summary was generated by AI based on customer reviews.
Toahiba
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I went to set up the tv a phone number appeared on the screen for me to call for set up. I called it and it turns out that the tv was hacked. It was a scam and they took me for $162.00. Still trying to fight with my credit card company. I do t understand. The tv was brand new! I just took it out of the box and plugged it in.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. This television should not display any phone number for the TV set up. We are so sorry to hear about this experience! We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote control
Not worth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv doesn’t work with any remote. I think they sold me a refurbished tv. It’s worked for the first month and then it started acting up. I’ve tried universal controllers and it would work the first day and then that’s it. Now it doesn’t work with NO controller.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello FranchescaO7777777, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your TV is not functioning with any remote control. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
No sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took it back no sound quality. Would only work with sound bar.
No, I would not recommend this to a friendnot so good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.price was cheap. but that's what you get for the price. not much features.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello ParvezD thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are unhappy with the TV features. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba TV-43"
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound on this Toshiba-43" abrubtly gets louder and there is no way to adjust it during TV viewing except to turn it down and back up when the sound diminishes. It really scares you when it suddenly gets louder for no reason. How can this be fixed so it won't continue?
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi ToshibaTV,
We're sorry for your experience with this TV, your feedback is important to improve the quality of our product. Please contact Toshiba 1-800-620-2790 for further assistance.
Toshiba Support
Lea
https://tvna.compal-toshiba.com/
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality not as expected to be per sales person
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Karma, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Will not turn on after 3 days
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hope I'm able to change this review in the next few days. Tv was working fine. Went to turn it on today, nothing. Thought I was going crazy. Checked the outlet, tried different items... nothing.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AmberT, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Terrible video quality. Lagging remote. Poor sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good: Price is as low as it can get. Bad: Sound quality Operating system which is full of junk apps. Remote lags. There is almost a second between your click and TV response. Ugly: Video quality. Probably worst I have experienced. Edge lit screens provide brighter image. This TV is horrible with brightness. If you dont have extra $80 to spare get this TV. Else get something like Samsung 8000 series by paying additional $80 which is worth.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Poli, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with the built-in Fire TV software and the remote. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .Hi there!
Thank you for taking the time to review our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Toshiba Support
Shella
THE GOOD OLD DAYS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THESE THINGS ARE TO CONFUSING TO HOOK UP. FIRST YOU NEED THIS CODE AND THEN THAT CODE AND THEN A PASS WORD AND MORE. WHATS WRONG WITH THE BUY IT, PLUG IT IN, TURN IT ON AND WATCH, CLOCKS WOULD BE EASIER TO SET ALSO.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for your interest in the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that the initial set up was confusing. We do appreciate the feedback and review. This helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
Great... until it breaks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already broken. This is a great tv. Great interface. But... It has already broken. There is a six band of lines on the bottom of the screen. Unwatchable. I have a 14 year old TV that looks better.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Iammartino, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are seeing lines on your tv screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Totally DEAD 10 days after end of return period
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the TV on December 11. Was happy with it until about one week ago when I tried to turn the TV on and nothing happened. I followed all the troubleshooting steps in the manual, and that I could find through a Google search. It is not the power outlet (I confirmed it works). It is not that the power cord is loose (I checked). Extremely disappointed especially given that the TV is only 10 days out of the Best Buy return period.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the 43C350KU and for taking the time to provide us with a feedback. We are sorry to hear that the TV is not turning on. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Died after 12 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was only used in the guest room probably a dozen times turned it on a few days ago literally one year to the day it was purchased and pixels were dead in several places on the screen then the screen went black and won't turn back on. Absolutely ridiculous for a modern electronic to fail with such minimal usage.
No, I would not recommend this to a friendAll good things come to an end.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked without a single issue for a year and a half...then died. Backlight failed and entire TV was replaced.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi jconingford, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Patience is a Virtue
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been 21 days since we bought the Toshiba - 43" TV which came with free installation. So far, our installation has been cancelled twice by Best Buy's installer (who has possession of the tv and the wall mounting material). Today I called the installer and got a date that will be a full 32 days since the purchase. Hard to give a review without having the product
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your installation has been cancelled. Please contact BestBuy for information regarding their installation policy. Thanks again, Toshiba Support Team.
Will be returning
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Consistently showing volume level without having to press any buttons. Streaming isn’t great, may buffer here and there. Remote has latency when selecting anything.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and taking the time to provide us with feedback. We're sorry to hear that your volume level displays without pressing any buttons. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
This is a bad television.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this product. I bought this television on 3/29. Today, on 5/20, the monitor died. I have reset the television, changed batteries on the remote and followed every troubleshooting step I could find. When we plug in the TV, the monitor displays for 10 seconds and then goes dark. This is extremely disappointing. I chose Toshiba because I trusted the brand.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ASinCleveland, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Sound.......
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture quality is ok, but the sound is worse than horrible. I have it in a small living room, and at 90 or 100 which is the max the sound seems to be at about 60
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Daniela, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are sorry to hear that you are unhappy with the volume output. You are able to connect a soundbar to this unit using the HDMI-eARC and optical inputs. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Don’t purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv to replace a new 42-inch Insignia model. I liked the Insignia until it started to mysteriously turn its sound on spontaneously (sound only, no picture); I had to unplug the tv to turn the sound off. The Toshiba had the same problem! It turn out that both are manufactured by Hisense. I would not buy any of their variously branded products!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi David, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bedroom tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would never buy this tv again. I use it in the bedroom. Every time I turn it on I have to reset the tv to the news channel I watch at night.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello chuck40, thank you for purchasing the Toshiba 43C350KU and taking the time to provide us with feedback. We’re sorry to hear that you unhappy with the default TV settings. You are able to set the TV to power on to the last used input instead of the Amazon home screen. To do this please go to Settings > Display & Sounds > Power On > Last Input. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Better brands. Avoid Toshiba.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was a great tv until the back light died inside it and we have only had it since July 2021. Was hoping we would get more than a year and 9 months out of it. Won’t buy another Toshiba. Their customer service did nothing to help other than suggest a repair technician which was not cost effective for a 400 dollar tv.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Brian, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.