Customer Ratings & Reviews
- Model:
- 43C350KU
- SKU:
- 6458651
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and value for the price. Many found setup to be quick and easy, and appreciated the smart TV functionality. However, some users experienced issues with the remote control and software performance. The lightweight design was also a plus for some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Picture quality
Tv smell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has a bad smell. It gave me headaches. Tv picture very good
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi CarolynR,
Thank you for taking the time to review our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV. I understand you found it uncomfortable to use it has a bad smell and that can be discouraging. We are continuously working on improving our products and their designs, so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 855-527-2411 for further assistance.
Toshiba Products
Nikki
https://tvna.compal-toshiba.com/
Decent but not good.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon advertises rent/buy content much more than on PC. This tv would be better suited if operated by an old laptop, however it caps at 1080p when used as a pc monitor. DO NOT BUY if you intend to use it with a pc as a 4k display.
No, I would not recommend this to a friendBuyer Beware!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst TV purchase I ever made! Bought in August 2021 and changed the batters at least 10 times since then. It's now Jan 2022. The remote burns up the batteries. Bought several different quality batteries and they each only last about 2-3 weeks. This is the least used TV. Poor design, cheap quality, no buttons on the TV. You can't even turn it on our off without the remote. Buyer beware!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Sprince, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your remote batteries are dying so quickly. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba Fire TV 43 inch
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yesterday om May 19,2024, I turned on my TV and everything was fine. Went to turn it on in the evening and I had volume, but no picture. Tried unplugging and replugging the TV and nothing.
No, I would not recommend this to a friendFRUSTRATED
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV worked great...until it didnt work at all. Suddenly one day it wouldnt turn on. No power surges or outages. TV gets power, just black screen, no sound, nothing. Glad I got the extra protection plan, but....even that isnt what it says it is.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Sophia,
I personally would like to apologize for the experience you have been through with our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV. Unfortunately, all products most likely will fail at some point. When making our products, we try to balance durability and affordability, but sometimes products fail sooner than expected. We align with most manufacturers regarding the duration of our warranties. We have a warranty period that we’ll take responsibility for failure, but we are unable to outside of that warranty period. For further assistance, please contact our support team for further assistance at 855-527-2411 Daily 8am - 9pm CT.
Toshiba Support
Molina
https://tvna.compal-toshiba.com/us
Dead in less than 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased December 2021. Yesterday it was red blinking light of death. Went with Toshiba and paid a bit more because of long electronics history instead of the cheaper brands. Save yourself some money and buy the cheap brand. It should last atleast 2 uears.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CWFAR, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Worst tv ever
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst tv I've ever purchased. Ive never had to get a warranty cause if you dont break it the tv should never have any problems right? Wrong. Went to watch tv in the bedroom one evening and it simply refused to turn on with no identifiable reason or cause. Never get toshiba tvs
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that the TV won't turn on. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Close but not close enough
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not enough CPU to do everything this Fire TV wants to do: would not recognize HDMI signal from cable box half the time, screen saver would turn on when watching TV, sound was erratic. Didn't really perform 10 times out of 10
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that the TV is not recognizing HDMI signal from the cable box. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Poor sound quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is crap and picture is poor quality. Older models is far better.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture or sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at Service@Hisense-usa.com. Thanks again, Harley with the Hisense Support Team.
For masochists only
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst TV I have ever had. There are so many things wrong that I can’t list them all. You would be better off using a flashlight to make shadow animals on a wall. It went back to the store very quckly.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi smerdyakov,
Thanks for taking the time and effort to leave a review our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV. I do apologize for the disappointing experience that you had with our product. It is not our intention to make you feel that way. Hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.
Toshiba Products
Lisa
http://tvna.compal-toshiba.com/us/en/
received Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received as promised, and in good condition, but it's to complicate to operate this kind of smart TV
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Hisense Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that the TV is complicated to operate. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
The One
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.service was good i like the TV. I like the fact that no long lines at the store.
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi There,
We really appreciate your feedback on this Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV, and we are glad to know that you really liked this product. If you ever have any question of further feedback on this, feel free to contact us, and we will do everything in our hands to assist you.
Toshiba Support
Alvin
http://tvna.compal-toshiba.com/us/en/
Complaint
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Tv and support SUCKS! TV cord does not fit correctly. I called someone at support and spoke to someone in a DIFFERENT COUNTRY that does know their butt in a hole in the ground. I will post this where ever i csn warn customers how you deal. I expect help or call my Attorney
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello GailS,
Thank you for taking the time to review our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV. I personally would like to apologize for the experience that you have gone through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 855-527-2411 Daily 8am - 9pm CT.
Toshiba Support
Molina
https://tvna.compal-toshiba.com/us
Horrible product
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only had the tv since Dec. 2022; screen just went black. Piece of garbage: never again. I’d give it a zero if I could.
No, I would not recommend this to a friendNot even worth the little bit of money it cost!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this tv May 27, 3023! And already I have no picture! Just a sound! Through it would be a good buy for my dressing room, but I was wrong! Lucky I brought a warranty! Now I have to just see what Best Buy will do!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Flemflam,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Renee,
Rocketfish Products
- Pros mentioned:Picture quality
Smooth
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice it just needs fine tuning. The TV it self is nice
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Papito65000, thank you for purchasing the Toshiba 43C350KU and taking the time to provide us with feedback. We're so happy to hear that you are satisfied with your television. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bad Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV only lasted 1 year. Sound, no picture. This is the second Toshiba TV that went out. Not buying another one.
No, I would not recommend this to a friendStay away from fire TVs
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy this. I really wanted to like this, but after less than a year it’s already glitching. If I tried to select a menu item on the left, I would press the remote one time and it would skip over 5 Menu items. Amazon also bombards you with ads on the main menu.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there!
Thank you for writing a review about our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your unit has glitch. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Insignia Support
Irene
www.insigniaproducts.com/support
Flimsy as a cardboard
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One small move and youll risk destroying the tv, overall it was nice for the small amount of time you get to enjoy it, if i bought it again itd be better sitting in my trash can.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unhappy with the quality of the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you have any further questions or concerns, please give us a call at 1-888-935-8880 or email us at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Decent TV that didn't last 18 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The 4K on this TV never came through, but I was content enough with 1080. However, the video stopped working 15.5 months after the purchase date. I would strongly recommend against purchasing this or a similar Toshiba model.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RaphaelL, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.