Customer Ratings & Reviews
- Model:
- 43C350KU
- SKU:
- 6458651
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and value for the price. Many found setup to be quick and easy, and appreciated the smart TV functionality. However, some users experienced issues with the remote control and software performance. The lightweight design was also a plus for some customers.
This summary was generated by AI based on customer reviews.
Worst TV- freezing
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this tv for about 6 months and it is constantly freezing and turning off, We were so excited after reading the reviews, but this TV had been the worst we’ve ever had.
No, I would not recommend this to a friendTv bricked after 2 months of use.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv bricked after updating to the latest update. Best buy and Amazon customer service weren't able to help me with the problem. I'm stuck with this expensive paper weight in my room
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JasonO, thank you for purchasing the Toshiba 43C350LU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team
Bad TV do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy had the same issue twice so far where the TV will not turn on the first time it was under warranty the second time Samsung telling me warranty has expired, I had the TV since Aug 2021
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Sami, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not turning on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .Hi Sami,
We apologize for your experience with this television, hearing your feedback is important to us so we we continue to improve its quality and functionality. Please contact us at 1-877-467-4289 if you need further assistance.
Toshiba Support
Lea
https://tvna.compal-toshiba.com/
Junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked fine for a year and a half, then black screen. contacted the company said I should have bought extended warranty. Threw it away!
No, I would not recommend this to a friendVery poor service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My experience with my online order was absolutely horrible. The team at the Skibo rd location was unable to find the Smart tv i purchased online and i ended up spending 2 hours at bestbuy to get a different tv that i ended up having to pay ecyra for.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Rosie, Thank you for your interest in the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that your unit was lost during shipment. If you decide to purchase another Toshiba product, we are here to help! If you have any questions or concerns please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If i could put zero stars i would. It didn't work. Pain in the butt to return. Called the manufacturer, they didn't really care. It wouldn't go past the set up.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV would not go past the set up, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Worked for 457 days then stopped working.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for 457 days then stopped working. Slow blinking red light with no on screen. Called Toshiba. Factory reset did not work.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi BestBuyer28516, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Not a single redeemable thing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV is constantly disconnecting from the internet, the remote won’t work for more than a week without the batteries dying, and it constantly crashes
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Mitch, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your unit is disconnecting from the internet and the remote control is going through batteries very quickly! We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not good Quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This barely last over a year. The tv screen is already black with a sound, but no picture.
No, I would not recommend this to a friendShort lived
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One and a half years and longer working,we be purchasing different brand.
No, I would not recommend this to a friendScreen already broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it literally for a few weeks and it has a line right down the side .... Definitely wouldnt recommended it for the money. Not worth kt
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Valerie, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with this feedback. We're sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
Bad TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this TV six weeks and it stopped working! On hold for hour trying to get in touch withBest buy for repair! Sucks
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi SaundraG, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Died year 3, Will never purchase Toshiba again
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died in year three. Will never buy another. Was my first and last Toshiba.
No, I would not recommend this to a friendTV Stopped Working
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working in less than a year. Would not recommend.
No, I would not recommend this to a friendDon't buy this model
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV stopped working in 2 months. It just simply won't turn on.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AruG, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Broke
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 92 days. No warranty not returnable junk
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello there,
Thank you for writing a review for our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV, I'd like to apologize for the situation that you're experiencing I know it can be dissatisfying that the tv broke, however I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link bellow or reach us at 855-527-2411.
Toshiba Support
Louise
https://tvna.compal-toshiba.com/us/en/
Cheap doesnt last long very disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing only lasted a little over a year. Didn't purchase a protection, do yourself a favor.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi StAnthony626, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
UNRELIABLE
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THE SOUND IS FAULTY & DIFFICULT TO GET INFORMATION ON WHO TO CONTACT FOR SUPPORT & WARRANTY!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JoyceR, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the sound quality. Please select a different sound mode or toggle with the advanced sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Did not last long
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This t.v just went black and does not work anymore after 16 months.
No, I would not recommend this to a friendDon’t buy
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen quit working 6 months after purchase. I would not buy
No, I would not recommend this to a friend