Customer Ratings & Reviews
- Model:
- 43C350KU
- SKU:
- 6458651
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.4 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 43" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and value for the price. Many found setup to be quick and easy, and appreciated the smart TV functionality. However, some users experienced issues with the remote control and software performance. The lightweight design was also a plus for some customers.
This summary was generated by AI based on customer reviews.
Tv is good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv. I like it a lot. Very good. -real person
I would recommend this to a friendBackyard tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my tv. I have it in the backyard and it works great
I would recommend this to a friendToshiba TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly as expected. Great quality, no issues at all.
I would recommend this to a friendPerfect!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Precisely what I was looking for, at a great price.
I would recommend this to a friendSatisfied customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with the purchase and timely delivery
I would recommend this to a friendMy tv was in perfect condition
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thank you for shipping my tv in perfect condition!
I would recommend this to a friendFabuloso
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv!!!!!!!!!!!!!!¡!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
I would recommend this to a friendGteat TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality and resolution for this TV is excellent!!!
I would recommend this to a friend- Pros mentioned:Picture quality
I would call it junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazon should be the name of this Toshiba!! They keep locking the TV up. It won't play a picture for hours at a time I even hate to give it a one star. I would say the most aggravated item I have ever bought. It does get a good picture when it works, but horrible audio very loud background music I'm not happy!!!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there!
Thank you for taking time to write a review our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV. We are truly sorry to read your concern with one of our products. We are working on improving our products and designs. We appreciate your feedback.
Dina || Toshiba Customer Care
If you have any other concerns, you may contact our team for assistance.
So far disappointed.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two days ago. TV picture quality is ok but sound quality is not acceptable. It sounds very tinny and has no depth. Contacted Toshiba and they were not much help. May end up returning.
No, I would not recommend this to a friendToshiba 43" Class C350 TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought Toshiba model no. 43C350KU in Sept. of 2022. Since then I have been having the following problems: (1) I will get sound but no picture when I turn the TV on; (2) have had TV shut itself out while watching; (3) have waited sometimes over a minute for a channel to appear after changing channels. Very disappointed with this purchase. I have owned Toshiba TV's over the years and never had any problems. Tried to contact Toshiba customer service about warranty and all I got was an automated voice asking me to explain the problem, over and over until I finally gave up. Would not recommend this TV! I don't know what I am going to do with this TV since I can't get any help from Toshiba. I have taken videos of the problems on my phone. I would have liked to have shown those to Toshiba customer service.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi SandraC, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Issues with this TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It still works thankfully but the backlighting issues especially where the tape was is bad and now there is a small cluster of dead pixels in the bottom of the screen. It is mostly noticeable on light screen coloring mostly so I will live with it. I guess it is true you get what you paid for.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello GoldenBear, thank you for purchasing the Toshiba 43C350KU and taking the time to provide us with feedback. We’re so sorry to hear that there is a cluster of dead pixels on the screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Useless after 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this TV just over two years ago, and last night, for no apparent reason at all, the screen went completely black. Sound still works, remote works, but the screen is totally out. It looks like I'm not the only one this has happened to. ☹️
No, I would not recommend this to a friendMaybe next time
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was smashed in transit. Boxed looked fine but when mom unwrapped her gift screen was smashed. Myrtle Beach store did an exchange but pain she has to go back to pick up.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi user632889, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Harley with the Hisense Support Team.
Expected better quality from Toshiba
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased Dec. 2021. Screen went blank Sept. 2024.
No, I would not recommend this to a friend- Pros mentioned:Price
Total crap. Lasted 2 years. No manu. warranty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Liked price. Didn’t like longevity. I replaced remote 3 times.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Ethernetcable,
We apologize for your experience with this television. Your feedback is important so we can continue to improve the quality of this product. Please contact us at (855)527-2411 if you need further assistance.
Toshiba Support
Lea
https://tvna.compal-toshiba.com/
Gone in 36 hours
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It self destructed after one day. It took a nose dive off the dresser to the floor. Totally destroyed itself
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RichardL, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Oops
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Four years after I bought the tv it has gone out. So now I have to buy a new one. It should last longer than that
No, I would not recommend this to a friendTerrible | TV & Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The IR stopped working 1.5 years in and I've replaced the remote and tried other HDMI ports but still cannot control the TV. Toshiba support is HISESNE and they are not fixing the TV. I will never buy a Toshiba product again.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DannyStreets, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Junk not even 2 years old
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv if you like buying a new one every other year. Purchased in store in summer of 2021 and now may 2023 it’s already died out. I paid full price then I wouldn’t buy this tv if you want it to last.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi JakobB, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.
Brand response from Toshiba Product Expert
Posted .Hi JakobB, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team.