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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1603 reviews

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Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers admire the 43" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and value for the price. Many found setup to be quick and easy, and appreciated the smart TV functionality. However, some users experienced issues with the remote control and software performance. The lightweight design was also a plus for some customers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,603 of 1,603 reviews
  • Rated 1 out of 5 stars

    Lasts less than 2 years

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this tv July 2021. Less than 2 years later the backlight stopped working and Toshiba recommended I buy a new tv. Only purchase this is you are ok replacing every 2 years.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi NicoleT, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact a certified local technician or electronic store for repairs. Thanks again, Toshiba Support Team. ToshibaProductExpert

    • Brand response from Toshiba Customer Care
      Posted .

      Hi there!

      Thank you for writing a review about our Toshiba - 43" Class C350 Series LED 4K UHD Smart Fire TV! We know how frustrating is that your unit stopped working. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.

      Toshiba Support
      Shella

  • Rated 1 out of 5 stars

    Beware!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV started having problems with the backlight at 8 months and it totally failed at 14 months. I would not buy this TV again.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello JayB, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your TV is no longer working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please contact certified a local technician or electronic store for repairs. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    don't buy unless you want to gamble..

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this tv for less than 3 weeks and the HDMI ports died on me.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello zedgamezz, thank you for purchasing the Toshiba 43C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your HDMI ports are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert