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Customer reviews

Rating 4.6 out of 5 stars with 4432 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.3 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers frequently mention the 43” Class LED 4K UHD Smart FireTV Edition TV's picture quality, price, easy setup, and Fire TV as positive aspects. The remote control, connectivity, durability, viewing angle, and navigation are some of the concerns customers have with the TV.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 209 Showing 4,161-4,180 of 4,432 reviews
  • Rated 2 out of 5 stars

    Not prepared

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture dark,blurred. Comcast changed cable box to 4K, then came to adjust picture 3 times because Best Buy says this was the problem . Tried to arrange return and found that unable to after 15 days even though I had problems. Explained the problem to BB online who arranged for return and sent return label. Bought new tv to be delivered on 2/14/2019. Hope I have better time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always have to Reset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv isn’t the greatest or maybe I got one of the defective ones. Specialist came out and looked at it, but due to Co Vid I wasn’t able to get it fixed right away

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good picture slow response time

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good resolution but opening any app takes more than normal. Amazon focused so if you like amazon prime perfect. If you don’t, get ready to see it everywhere.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good TV. Not easy to navigate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, super clear image... BUT everytime you turn it ON it will go to the app selection screen, and you’ll need to select the HDMI option to watch your TV. Besides that alll good

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great stream tv

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is not great but perfect for a garage to stream. The Amazon fire system built in makes it a great tv to put anywhere to stream.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK FOR THE PRICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXACTLY AFTER THREE WEEKS IT STOPPED WORKING. I COULD LISTEN TO THE AUDIO BUT COULD NOT SEE VIDEO. HAD TO TAKE IT TO BEST BUY. THEY FIXED IT AND IT IS WORKING NOW.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    A little complicated to use with cable.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need both controls to activate cable vs using the cable carrier remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice TV too much setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Toshiba 43" - 4K Fire TV edition is a nice lightweight TV; however, before you can use it yo have to watch a 3 minute video and get a long software update.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    its ok

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv its good but i have it for more than a year and it starting to act up, turns itself off and takes a long time to upload the home screen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good but one problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good but my only problem is that one HD outlut kinda doesn't work and you can't operate most the features without WiFi I think I should have gotten a different brand

    No, I would not recommend this to a friend
  • Cons mentioned:
    Internet connectivity

    Rated 1 out of 5 stars

    This TV is a complete piece of crap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was hard to set up. After a couple of weeks, it started to have problems connecting to the internet. After 5-10 minibuses, it managed to connect. Now it Constantly shows a message that the TV can’t connect to the Internet and doesn’t connect at all.. The TV is hard wired to incoming cable service, but doesn’t connect to this either. It is going back on Monday.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Picture and sound are excellent.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV Rotten remote. The remote squeaks when you press the buttons and feels cheap. Sometimes it scrolls when it should just one click.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Upgrading my Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally buying me a bigger TV. Been watching a 32" for years. Went to a flat screen when my mom passed away and I took hers. Now I'm going to a 43".

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Quality issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had issues with the picture quality and problem with the built in apps working erratically! After a few days I took it back to exchange it!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    I like it but not as well as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to feel that toshiba made some of the best electronics but Best Buy's Insignia brand is giving me better reception on local channels.

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    if you just need a tv to watch this is not it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our problem is the source our cable gives us the viewing we want but not the HD channels we need this TV offers to much tech for what we wanted changing channels is a true pain with this type of remote we needed a good simple tv just to view the news and selected network programs

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tons of Amazon FireTV advertising Zero star Rating

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I bought this TV 2018, it had a few FireTV advertising. By 2nd year, Amazon added a lot of advertising that cannot be blocked. By 3rd year, Amazon force so many FireTV advertising until the TV becomes almost unresponsive without power cycle to erase FireTv advertising from memory. But 1-2 days later, with so many new FireTV advertising download in the background, it becomes almost unresponsive again without power cycle. After watch Blu-ray movie or play game console games for several hours, the TV must download a lot of new FireTV advertising again until it becomes almost unresponsive. If you buy this TV, barely of extremely heavy Amazon FireTV advertising that takes several tabs and rows on the screen. Some of the sponsor advertising icons cannot be deleted. If Internet connection is disabled, the TV keeps complaining unable to connect to Internet because it must download more FireTV advertising unless you want Amazon marketing TV. Only MoviesAnywhere app is available on FireTV. Vudu streaming movies can only be watched by installing web browser on the TV with lower picture quality.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Love lost...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First let me start off by saying that I loved this TV. The picture/color isn’t top of the line but neither was the price. So why the 2 stars...because I went to to turn on the TV last night and there was no picture. The screen is gray (you can tell it is on) and the sound is working but no image. Ugh. After doing a ton of research, it appears that these TVs have serious issues and are not built to last.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not what I expected

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok picture but wish I could figure out how to get the picture to fit the screen..a better instruction booklet would be nice..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great for beginners!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to learn this new TV can be a little frustrating. Especially when constantly having to reboot it for the apps and so forth.

    No, I would not recommend this to a friend