Customer Ratings & Reviews

TV's have gotten cheaper, some, lot's of new cable cutting options out there...if you don't connect your Home PC via HDMI (don't care about Smart TV). My first LED, besides a cheap used one for kids PlayStation. I haven't used it very long, gotten used to it, but I will tell you, there is a big difference compared to my 42" 1080P Plasma, mine being a Panasonic (not talking about how much energy or weight). Internet, DirecTV, Netflix...its very noticeable. Grainy, blurring during pans/movement, just very noticeable. I will consider this when I finally replace my 50 inch. FYI, this is the "Direct" backlight.

We had this TV for three months before the remote did not work. I tried all the reset suggestions online and still couldn't get it to work. And yes, I changed the batteries. I finally tried to get a hold of Customer Service. What a joke! You can't call for TV help so I chatted with someone that also couldn't help since the remote was not listed for some reason. They gave me an alternate to email which I did and three weeks later, I have not heard anything. Very disappointing and a waste of my time.

This is an updated review. Originally the tv worked well, but is is not used a lot. I was watching it one day and after about an hour the screen went black, but I still had sound. I turned it off and back on, and the screen came back on, but only for a few minutes, I would have to shut it off for for about 20 minutes to get another hour out of it. I though maybe it was the sleep mode, but even turning that off it didn't work. I reset everything and got the same result. I had to contact Toshiba as I was past my return period. They set me up with a tech service call through the Geek Squad. Several days later I get a call from the Geek Squad stating that they don't have the means to fix it and are now going to exchange it, but it is going to take 2 weeks, and from my conversation today that should be anytime now. They have been very helpful and have answered my question. I will not purchase another Toshiba Fire Edition TV again, as it had only been used about a dozen or so times before it quit working properly.

Brand new. I just bought an hour ago. The remote does not work. After researching online for troubleshooting answers, still doesn't work. I will return to the store tomorrow.

The screen goes black but sound find through. This happens 2-3 times a week. 3 months old!