Customer Ratings & Reviews

The TV for the price can’t complain about Toshiba. They always have a good price.

Huge rip off. Have this tv in a vacation home and it lasted all of 3 years - with only periodic use - maybe 12 times per year. In past year the non stop issue of 'black screen'. I think it has something to do with updates to software. There are quite a few videos and discussions online about how to fix - including the ever so helpful "check to see if tv is plugged in", or "check to see if all the connections are connected", or "reset to factory settings", etc. Amazon also suggests it's the internet service - no, everything else works perfectly. I've done it all, spending hours messing with this thing instead of enjoying a simple movie. Stay away from this product.

I am pleased with my purchased. The television works perfectly.

Take getting used too but I like me it access to my channels and apps are easier

Good tv for the $$$. Very satisfied with the purchase

The TV was easy enough to set up but the quality of the picture was very poor. For a 4K display it just wasn't very good. I have much larger TV's in my home and they have a much better and clearer picture and aren't 4k. Very disappointed Returned To Best Buy.

New to the Firetv interface, didn't love it, didn't hate it. I missed having a dedicated channel up and down button on the remote. Returned TV due to two quality issues. Sound would cut out often , randomly for a second, sometimes longer during over the air and streamed content. About a month after using it the video started to "glitch", showing pixelated squares randomly.

I purchased this TV and within 6 weeks it developed lines on the screen and shortly after that stopped working. Best Buy only covers products for 15 days and they referred me to the manufacturer which has a 1 year warranty. Although the TV says Toshiba, Hisense is the company responsible and they refused to stand behind their product and said it must be physical damge, even though the TV was never damaged and was protected on wall mounts. It was a good TV for a few weeks until it stopped working. Quite disappointed in Hisense and their poor quality. Buying Hisense makes Nosense.

Bought this while on sale at Best Buy - took it home and it worked perfectly for... 45 minutes. After that, the screen went black (while the audio was fine) and I couldn't get it back on without turning the set off and back on. Checked around online, and this is an overheating issue with the backlight. Tried it again, and sure enough - stayed on for ~30 minutes or so and went black again. Wow, Toshiba - you have lost a customer for life. Even more frustrating? - the set updated its firmware the minute I set it up and it STILL has this issue. Returning immediately.

have to be prime member for full functionality, and there is no Bluetooth on this model as advertised. bummer cuz picture is ok and decent speakers too.

This TV worked for 2 weeks and died. The red light is on and the TV will not turn on. We bought this on Prime Day through Best Buy. The only remedy that Best Buy would give was a link to the User Manual and blamed Toshiba. I've gone through all of the troubleshooting that I found on the web but to no avail. I will continue using Amazon but I would think twice about buying anything else from Best Buy. Poor Customer Service and No Accountability. Amazon refunded our money but no thanks to Best Buy.

Lasted 3.5 years and has a permanent screen flicker now. No way to adjust refresh rate which normally fixes issues like this with fire sticks but it’s the tv itself causing the issue.

ran out of storage all the time don't buy it!!!!!!

I bought this TV as an open box EXCELLENT purchase and what I got was a tv with no tempt and no stands and no box or any original packaging and it was wrapped in bubble wrap. Really disappointing since the grade was excellent which includes those things but I guess not anymore. Wow. TV is great though just the deception is insulting.

Fire TV not compatible with Spectrum TV!!!! Why don't you advise this in the Best Buy Stores and save customers a lot of wasted time!!!!!!!!!

No picture screen after 9 months. No idea what happen. Only audio left

Worst TV ever. Video goes black whether HDMI or streaming Netflix. Don't buy this TV!