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Customer Ratings & Reviews

Your price for this item is $143.99
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The comparable value price is $319.99

Customer reviews

Rating 4.5 out of 5 stars with 1587 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,587 reviews
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. I just wish that a sleep timer could be set to stay on always instead of it having to be set each time it gets turned on.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good picture quality and functionality for the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Customer Service!!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great television. Meets all expectations and great customer service from Best Buy representative explaining all the features it has. I have been buying electronics at Best Buy for over 20 years. I wouldn’t have it any other way. Thank you.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s an okay Tv.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok. Image quality is good. The only problem is that, unfortunately, it’s not compatible with external hard drives with over 2TB of storage. Unbelievable considering that it’s a 2024 model. I upgraded from an 8 year old TV and never had any issues with my 5TB HDD. Everything else is ok for the price. Got mine for $200.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv, it is a bit slower when changing from HDMI to HDMI and in general when navigating through screens but overall happy based on price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great. Got it on sale for an outstanding price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this television…. I would recommend to anyone to buy this brand..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV. My kids are to happy for Fire TV apps

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv overall!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love fire tvs they’re my favorite but for some reason my tv keeps cutting off by itself so I’m going back to exchange it because it hasn’t even been a month since I got it! But overall I love this tv!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Toshiba fire tv review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power issues, and freezing. I keep having to unplug it and reset it to get it to work. Connectivity issues and slow response time for the sound and picture to come on.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worse tv

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this TV as the Tv has stopped working as Best Buy states there is nothing they can do because I didn’t buy their warranty as it’s still currently under manufacture warranty. I have contacted the manufacturer as I have my receipt that my account shows everything the reasoning of them not being able to proceed with my warranty because I didn’t get an actual receipt printed out copy from purchasing online. I showed my ID was scanned they just gave me the TV so now providing the one I have attached to my account they will not accept it stating they can’t verify my purchase instead of contacting Best Buy to verify my purchase. So I’m just out of 270 dollars because they are currently trying to let my warranty run out so they don’t have to replace my tv.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi KalenH! I am truly sorry to hear about the frustration and inconvenience you have experienced with your Toshiba TV. It must be incredibly frustrating to have a malfunctioning TV and not receive the support you need. Rest assured that we will do everything in our power to make it right for you and offer any assistance covered by the manufacturer's warranty. Please call 1-888-287-7658 for further assistance and resolution.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  • Rated 4 out of 5 stars

    Toshiba Fire Tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv is really good, however the tv has froze up on me twice in 1 month. Still recommend with the purchase of extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this tv. Graphics are great. Great sound and looks nice in my living room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it generally. Sometimes I have issue with some of the apps but overall it has a great interface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv. Happy with the way it works and its features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size and style It’s a great tv You won’t be disappointed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Toshiba five tv. I can add apps and watch/use programmed apps.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Defective Display Panel.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this TV through Best Buy online. Fresh Out of the Box the TV had a display panel issue showing faint curved lines throughout the screen. By the time cable services were installed in my home it was unfortunately a few days over the 15-day return policy from Best Buy. They refused to allow me to exchange it regardless of the circumstances but offered for me to buy an extended return contract for a minimum $50 charge and then they would retroactively allow me to return it. I respect store policies but this literally was not something I could control and was returning it well below a one-month period. Was planning to get an 85 inch TV for another room but this will in no way happen at Best Buy. I'm done! Currently dealing with Hisense directly which now makes Toshiba TVs. Save yourself the trouble and invest in a higher-end TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect to watch show and play

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a pretty good resolution and a fluid interface for the is a very good deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Hero

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Value, easy decision with excellent help from staff

    I would recommend this to a friend