Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1611 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 1,611 reviews
  • Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the PS5! Affordable, fast delivery, and the game mode is nice.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor Sound Quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture is clear. The sounds quality is very poor. Sounds like a speaker is blown. Keep looking if sound is important to you.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv but when bracket for mounting sound bar was wrong, so they took it back. Haven't heard back about refund . But great visual from the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV for the price. Not the best Quality but for the price it was a good buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just purchased .. this is a great product and will continue to purchase this brand in the future

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Thank you for your positive review, Raven! We're thrilled to hear that you're enjoying your new Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV. It's always great to know that our customers are satisfied with their purchases. If you have any questions or need assistance in the future, feel free to reach out. We appreciate your support and look forward to serving you again. Patricia | Toshiba support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  • Rated 5 out of 5 stars

    Great Tv

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has been amazing, does all it needs especially for the price. Multiple inputs make it easy to have many things going on, and the audio and quality are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchased a 65 inch version for christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Televisions

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Toshiba Television. The first is at least 8-10 years old and is still working perfectly. I am really liking this new one and hoping for the same longevity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Operator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV! I’ve never had a fire TV and I really like it in general over other kinds. Also, TOSHIBA all the way!!!

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi HeatherM! I appreciate the positive feedback on the Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV! It's great to hear that you're enjoying your first experience with a fire TV and that you prefer Toshiba products. We strive to maintain high quality of service and after sales support, and don't forget that you have a 1-year manufacturer warranty for peace of mind.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  • Rated 1 out of 5 stars

    Scalloped Rainbow Pattern on Display

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very disappointed with this TV. We bought it for our son for his birthday; he’s away at college. We didn’t know (and weren’t told) there is only a 15 day return policy. He didn’t get home to open it until after the 15 days had passed. There is a scalloped rainbow pattern in the screen. It isn’t broken and not completely unwatchable, but it’s definitely not right. What’s worse is this kid gets migraines and one of his signs a migraine is on the way is seeing similar “halos” around everything in life. So now looking at his TV we got him for his birthday makes him feel like he’s getting a migraine. We took it back to Best Buy today to exchange it for another one and they refused to help us because it was outside of the 15 days. Never mind they sold us a defective TV and we couldn’t know it was so until our son got home and unwrapped it, but they just flat refused. But they tried to upsell us into buying a My Best Buy membership that would extend the return date on FUTURE purchases to 60 days. I asked if I paid for the membership today, would they honor the return and they said no. I asked what the difference was, if I had already paid for the membership they’d take the return. At this point it was only about timing. They refused. They told us to contact Best Buy Corporate and ask for a return extension and if that doesn’t work to see if Geek Squad can cover it under a warranty. That’s going to be the next step. I’ll update this review to let you know how it turns out, but right now I’m very disappointed with their customer service and willingness to stand by their customers. They sold a defective TV. They should at least honor it and replace it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At first i wasnt to happy with the tv because i didnt care for fire stick but now i love it lol thank you best buy

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi AnnmarieR! I am extremely grateful for your feedback on the Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV. I appreciate that despite initial doubts about the Fire TV stick, you have come to love it, thanks to Best Buy. It is great to hear that you find it to be a great value for your money, including the 1-year manufacturer warranty that ensures a long-lasting product.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  • Rated 5 out of 5 stars

    Very good

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works flawlessly and really looks perfect in my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Dolby Vision

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle. Waiting for the text so I can go pick up the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fire TV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great LED 4K TV! This does exactly what I needed it to do. Great apps & built-in Fire TV. Excellent Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba Smart TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with the price and buying process. The TV was extremely east to set up and mount. Certainly was amazed at how light the unit is and the clarity of the image!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice TV for $300

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice television for the price range! My only complaint is if your home’s WiFi signal is a little low the built in Fire TV will freak out and force the whole TV to reboot constantly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FireTV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV to replace a similar Samsung. Have no complaints about it Love the antenna guide for over-the-air channels. Also love the fact that I could get rid of my Firestick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV on fire

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the TV. I have had other Toshiba products and I think they are superior. The guy that sold me this TV was really nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product nice deals I had this tv before I love it so much had to purchase it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First time buying a Toshiba tv and I like it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Usually I buy either the insignia tvs but I’m very happy with the Toshiba brand.

    I would recommend this to a friend
Sponsored