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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,608 reviews
  • Rated 5 out of 5 stars

    Toshiba 50" TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my TV easy to assemble. Sturdy stand. Excellent buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Open Box TV!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and quick delivery. Thanks! Best Buy doesn’t disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent TV . Im giving it three stars becsuse it takes forever to turn on and run . Also the remote control drains the batteries when not in use. I have to remove the batteries from the remore control and put them back in constantly to save the battery.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    bad apple?

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought mine july 18, 2024. i wanted the exact same tv from toshiba i had before but this was their lowest price tv for the size at this time. my previous toshiba last about 7 yrs and never had a problem. this one started having problems after 3 months. started having a line in the middle of the screen- blurry etc. since i got mine for $229 i did not want to spend more on warranty. so i was told to call the toshiba main line- hard to understand people. i went through all the steps including factor re set- nothing helped. then i was told to take all pictures of problems on tv, picture of online receipt etc and dont know how to do. WHY DOES BEST BUY MAKE IT SO HARD TO JUST HAVE SOMEONE COME OUT AND LOOK AT IT? I HAD GEEK FOR YEARS FOR MY COMPUTER AND READ BAD REVIEWS THAT THEY WOULD MAKE THINGS WORSE-DONT HAVE GOOD TECHS- it could be something so simple. i tried getting another cord that connects the wall outlet to tv and it seems to be a problem EITHER WITH THE CORD ITSELF or the the area it connects into on the back of the TV. for some reason it cannot maintain quality- even the tiniest movment on the cord will produce all the lines and blur. VERY UNHAPPY. have to unplug and plug from the tv outlet on the back and hope it works-put duct tape to hold cord in place. i even bought a new one thinking the one that came with tv had become compromised somehow. i never know day to day hour to hour if it will give me a good picture without those lines. they should make it much easier to get help when without me having email them all these photos to get someone to look at it.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this TV on May 2023. Everything is working fine but sometimes it is slow. Sound is just average Don’t expect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thoroughly enjoying my television. The picture clarity is exceptional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly using wifi and does not need cable. Exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv for my daughter’s room. It does what it needs to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Johnny

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best store to buy electronics devices good atención to the customer I recommend to everyone thanks to the Best Buy team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Linda

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    received brand new tv in good excellent condition and was easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best find

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was a great Steel I love how it works the Roku device I even recommended this to a friend who also bought one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv as an open box. It’ll be my first and last open box purchase. The tv was not functional. After 8 hours on the phone with support I made the 50 mile drive back to Bestbuy to swap the tv and the manager on duty was an jerk. First he commented “well, it is a Toshiba” inferring that Toshibas were just bad TVs. This was our 3rd Toshiba for the house. The other have been great. No issues for several years. I asked if he could discount the new one to the open box price since it did not work and i specifically asked if the tv worked before I picked it up. He refused to budge even though their lie to me cost me about $25 extra in fuel as well as 10 hrs of my time. He was a younger guy that didn’t care that my purchase from their store had caused me extra grief. I will not make any further purchases from Best Buy. They won’t be in business long with managers like this.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    best FireTV will low cost

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best FireTV with low cost, same like Fire TV stick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome and reliable.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love every tv I have purchased for you guys. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great set up and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv set was a good and the insulat0i0on also was veru good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and works perfectly for streaming services like YouTube TV. The built in Firestick makes everything work seamlessly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent , easy to operate………………………………………………………..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could find someone to wall mount it since I also bought the wall mount kit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good tv with a lot of good features, very impressed by it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    50inch TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice TV. Bought it for my daughter. She loves it. Will buy again

    I would recommend this to a friend