Customer Ratings & Reviews

Great price .. learning more each day about the special rating!

It's a good TV, very good image resolution, I recommend it

I love my fire tv. I don’t need the fire stick anymore

It’s is a good tv, only thing I dislike would be the audio quality. I have bought older Toshibas and they have better sound quality.

I ordered the TV set on christmas day arrived shortly after following week. From outsite the TV looked undamaged but upon inspection, the tv bezel from the left side was compromised during handling therefore LCD screen cracked. At first, after spending 45mins on the phone, they raised a special ticket to have CSR order a replacement. Next morning I see an email a replacement is being ordered. GREAT! Then 30minutes later another email comes-in that order has been cancelled (website and stores still showing in stock) Disappointed to hear BestBuy could not offer a replacement and made me return the TV which is another hassle. If this was amazon, they would have arranged a pickup ALONG with a new replacement delivered. In total, i was on phone for over an hour trying to find a solution but too much hassle. I've learned best buy customer service is very poor compare to their peers and will be purchasing TV from other reputable companies.

I recommend this product, it's great, good image definition, I definitely recommend it

My Toshiba Firetv was a great choice! I really enjoy being able to stream multiple sites and having Alexa built in.

fantastic television I love it with fire and 4k UHD my gift to me! Merry Christmas!

This product was different than the average tv I've bought, because it's my first fire TV. Remote was not impressing.

Omg pick up was quick and easy. My son was so happy for his T.V we watched movies all night long.

Good sale on a Black Friday TV. The navigation is a little cumbersome but you get used to it.

I am satisfied with the tv. It says Im supposed to,have MGM free fir 6months but I don't

Use it for my Xbox pretty good casual use. I have the original Xbox one and it is pretty good.

Horrendous service. I ordered a new tv on black Friday. My new tv came without both feet. I called and was told they were sending a new tv out by 12/10. An awfully long wait and why can't you just send the feet? While waiting I went in to the store and they told me they do not carry the feet. 12/10 passed. Still no tv or email or tracking number. I called customer service on 12/13 and they said no tv was sent out. The first rep suggested I go into the store about the feet, which is wrong. Eventually I was transferred to another rep. She told me it was not Best Buy's policy to send out a replacement. Who was I talking to that said the replacement was on the way? I asked to speak a manager 3 times and each time, the rep repeated the policy as if that was the issue. Finally, I told her she would be included in the complaint if she did not get the manager and she agreed. When she returned she explained no managers were available. It is now Dec. 14, I am on cat now and the rep keeps forgetting what we are chatting about and is now talking about best buy's policies and telling me to go to the store for feet. I now have hours invested on fixing Best Buy's mistakes. Who calls this Customer Service? They export their service jobs to people with terrible English and give them no power to properly solve problems and offer no alternative phone numbers or management to remedy the issues that fall through the cracks. I am 48 and have never, in my life, boycotted a business.....until now. I will never buy again from Best Buy and will not be renewing my Geek Squad service membership.

My mother loves her new TV. The cost was within our budget and set up was easy.

My Mother is very pleased with her new TV. Thank you.

We’ve been using Toshiba for years now. Great product! Recommended for all your business needs

Perfect TV and easy set up. Color is the best I've ever had. Voice control perfect.

Amazing buy! Such great customer service at Best Buy and the price was amazing!!!

I love these tvs this is the 3rd one i have purchesed