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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1621 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 1,621 reviews
  • Rated 3 out of 5 stars

    Below Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average or perhaps slightly below average. I expected something far better. Load times are very slow, sound is absolutely horrible, and our 12 year old plasma looks sharper and richer. I think I paid $230 for this and I'd say it's not worth that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Toshiba

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve been using Toshiba for years now. Great product! Recommended for all your business needs

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tobisha 50 inch

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it for my Xbox pretty good casual use. I have the original Xbox one and it is pretty good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Television at that price point. The fact that its a fire tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer care

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this tv as an open box. It’ll be my first and last open box purchase. The tv was not functional. After 8 hours on the phone with support I made the 50 mile drive back to Bestbuy to swap the tv and the manager on duty was an jerk. First he commented “well, it is a Toshiba” inferring that Toshibas were just bad TVs. This was our 3rd Toshiba for the house. The other have been great. No issues for several years. I asked if he could discount the new one to the open box price since it did not work and i specifically asked if the tv worked before I picked it up. He refused to budge even though their lie to me cost me about $25 extra in fuel as well as 10 hrs of my time. He was a younger guy that didn’t care that my purchase from their store had caused me extra grief. I will not make any further purchases from Best Buy. They won’t be in business long with managers like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mother loves her new TV. The cost was within our budget and set up was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect TV and easy set up. Color is the best I've ever had. Voice control perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing buy! Such great customer service at Best Buy and the price was amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good tv just the remote is very small, very difficult to use especially when you are 81 yrs old

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Toshiba Fire TV I have bought from Best Buy. I love my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Greatness

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful product the best I've had I love products and services from Best buy

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Highly disappointed with Toshiba.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Tv suddenly decided to have a major internal malfunction by rebooting itself while in use 1 year and 1 month after the manufacturer warranty expired. On its last reboot it stayed frozen on “searching for the remote” and it didn’t respond when pressing the home button. No matter how many times I tried to proceed, there wasn’t much I can do at that point. Thankfully I purchased the Best Buy extended warranty. If not I’d be SOL.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mother’s Smile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Mother is very pleased with her new TV. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these tv's. We have 4 of these in our home never had an issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item came with all peripherals in the box and the TV works like a charm

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tellivision

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these tvs this is the 3rd one i have purchesed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Is amazon ran system getting used to that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new tv... it's everything I was looking for. Looks great in my new room!!!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 2 out of 5 stars

    Not The Best Version

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv is okay. The sound is okay, but the picture looks nice. Also, the Auto Low Latency Mode is really bad. While playing my ps5, the picture kept jumping but when I take the Auto Low Latency Mode off, it stopped but then there was a lag between my controller and what's being displayed on the tv.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv, great price, great packaging, easy set up and fast delivery,

    I would recommend this to a friend