Customer Ratings & Reviews
- Model:
- 50C350LU
- |
- SKU:
- 6525243
Customer reviews
Rating 4.5 out of 5 stars with 1587 reviews
(1,587 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Good television for a reasonable price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing looks beautiful when paired with a ps5.
I would recommend this to a friendRated 1 out of 5 stars
This Toshiba has failed me!!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm so disappointed that my TV went out in less than 60 days. Best buy only offers 15 day returns/exchanges. After several attempts to contact Toshiba for warranty repair, I finally took this "L" and bought a new samsung (had the older samsung for over 14 years before it died) I wanted to like Toshiba but I'll never buy another one, it was a complete waste of money.
No, I would not recommend this to a friendRated 1 out of 5 stars
Look for something else
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After 8 weeks the TV would come on but there was nothing showing on it. I have Googled what to do, and many sites said to restore to factory settings. At first I thought it was my internet or the router. I tried The factory reset, now all my TV shows is searching for your remote. I've Googled that problem. Many many many requests for that problem. I have done everything I can and it still shows searching for your remote. Once I started googling, seems that this issue happens to this TV over and over and over. I just looked at my purchase date and I only had 14 days to return it, so I am outside the return date. Do not waste your money
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We are sorry to hear about your experience; this is not the level of service we strive to provide. We are constantly looking at ways to improve our service. We would like to understand your experience better. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Never again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t do a review on the TV because when I got my TV, it was cracked, and I had to go through several Best Buy agents to get someone to change. Finally, someone stated they would send me a new one. I had to wait a week and pay more taxes because of their mix-up just for. Then they have someone drop off a TV with a beat-up open box without a remote or anything in it. I called again to have to wait another week for them to not even to bring it at all. I use to tell everyone about Best Buy but now im not. I buy everything from them, but this long month and some to get nothing, im peeeed off
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We appreciate you taking the time to provide us with feedback. We apologize that your experience did not meet your expectations on this particular occasion. Your input has been shared with the team so that we can address these issues internally and improve our service. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 3 out of 5 stars
Not A Bad Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish that Ruko could’ve been enabled for download
I would recommend this to a friendRated 1 out of 5 stars
Arrived with a shattered screen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really looking forward to setting this up. Pulled it out of the damaged box and saw the screen was shattered. Too late to return it and the protection plan i bought doesnt cover the damage so i just watsed all that money. Will never shop here again unless best buy makes this right. And bu make right i dont mean apologize over and over for not being able to do anything.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We appreciate you taking the time to provide us with feedback. We apologize that your experience did not meet your expectations on this particular occasion. We look forward to seeing you again soon! Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 2 out of 5 stars
It’s fine
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has very low image quality but for the price it is acceptable. I would not recommend it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Flickering suddenly, no fix
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was good for a month and a half, then suddenly the screen started flickering heavily. A tv should not go bad this quickly! After a factory reset, got flickering confined to bottom one quarter. So bad.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .HI RhondaP! am so sorry to hear that your Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV started flickering after just a month and a half. This is not the quality of product that we want to provide to our customers. Please know that assistance is available and covered by the manufacturer's warranty, so please don't hesitate to call 1-877-689-4899 for help resolving this issue.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Cracked and broken screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.50 inch TV was an open box arrived with a completely crack screen. It was obviously packed this way because the packing was redone around all four damaged corners. I was surprised it came this way.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead pixels scattered about. Poor lighting in corners. Less than 2 months out of box. Maybe I just got a lemon, if that’s true, QC is poor.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're truly sorry to hear about the issues you're experiencing with your Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. Dead pixels and poor lighting are certainly not the quality we strive for. It sounds like you may have received a defective unit, which is not indicative of our usual standards. Please know that this is not typical of our products, and we'd like to make things right for you. Your satisfaction is important to us, and we appreciate your patience and understanding. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
No good. DOA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible unit. I purchased this tv and didn’t have time to open it. I got to it a month later and put it up to find out it has a bad panel. Best Buy wouldn’t help me and said to contact the manufacturer.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're truly sorry to hear about your experience with the Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV you purchased. We understand how frustrating it can be to encounter issues with a product, especially when it's brand new. While we strive to provide quality products, we acknowledge that sometimes unexpected issues can arise. If there's anything else we can assist you with or if you have further questions, please don't hesitate to reach out to us. We value your feedback and want to ensure your satisfaction with our products. Thank you for bringing this matter to our attention, and we appreciate your understanding. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
White screens
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV randomly started to have lines not sure why. Not hot in any fashion.
No, I would not recommend this to a friendRated 1 out of 5 stars
Broken
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, Mine arrived after christmas broken. Was delayed 3 times
No, I would not recommend this to a friend- Pros mentioned:Picture quality, Price
Rated 5 out of 5 stars
The 50 toshiba fire tv
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The toshiba fire tv was exactly what we needed at home perfect size, the picture is crystal clear and has built firestick platform so apps are on the home screen. Oh yea the price was pretty good i bought this 50 inch fire tv on sale around black friday or cyber monday around $200. Needless to say we're happy with the TV
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 3 out of 5 stars
Overall a great TV (when it’s not glitching out)
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m giving this TV 3 stars and I’ll start with the cons first: These also happen to be common issues I’ve found from other people in Q/A communities. 1. The response rate on this is quite slow at times and completely freezes up upon switching between apps. While this isn’t a constant issue, it happens at least once a week that I have to restart it. 2. It is a common problem between other owners that some options in the settings menu are so broken they seem to not even exist, such as sound and display settings. Everywhere I’ve looked at for a solution ends in “no solution found, must be a glitch in the last update” 3. Darker environments, like blacks and dark grays often get choppy. To the point where it causes large pixel like cubes wherever there is movement. 4. It has happened a few times where an app, like Youtube in my experience, will go completely mute out of the blue. I’m confident this issue is a TV error and not speaker error as I have a very reliable and fully functional (wired) sound setup. I’m old-school lol. And for the Pros: 1. The TV is not bulky, nor ugly to look at. It’s actually aesthetically pleasing and seems to be the perfect size for the living room. This is my bedroom TV. Makes it feel like a movie theater at times. 2. Colors are vivid and the image is crystal clear in essentially all environments, besides dark ones, as stated before. 3. There are lots of apps available to download on here, storage is pretty standard. 4. The controls and navigating are very user friendly. 5. Does a great job when playing games on the Series X. In summary, I’d love to exgange this TV for a different one because this model has more cons than pros, in my personal opinion. Unfortunately I never have time and would rather just deal with the occasional frustrations. Do I recommend this TV? Yes if it’s the highest you can go, price wise. No if you’re willing to spend a little more, for better.
No, I would not recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Toshiba Fire TV
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I couldn’t be happier with this Toshiba 50-inch Fire TV! The picture quality is amazing – sharp, clear, and vibrant, whether I’m watching a movie or sports. The built-in Fire TV experience makes streaming incredibly easy, with all my favorite apps like Netflix, Hulu, and Disney+ right at my fingertips. The interface is smooth and intuitive, and the voice remote with Alexa integration is a game changer – I can just say what I want to watch, and it pulls it up instantly. Setup was super simple, and the TV is packed with features at an affordable price. For the quality and ease of use, this TV truly stands out in its class. Highly recommend to anyone looking for a feature-packed smart TV without breaking the bank!
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
Worth the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently upgraded to the Toshiba 50" CS530 Series 4K Fire TV from Best Buy, The picture quality is stunning, super crisp, and vibrant. Everything from movies to games looks way clearer and more immersive than on my last TV and as im preparing to move out soon this tv is lightweight and perfect size to put in my new bedroom. Setup was incredibly easy. I was able to link my Amazon account and phone in minutes, and having Fire TV built-in makes streaming a breeze. One thing I really appreciate: this TV runs cool. My old one used to heat up the room, but this one stays cool even after hours of use. Huge upgrade!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
10 out of 10
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV. Great picture. Easy set up took only a few minutes. Light weight.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
First Time FireTV User
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sofar, so good. The TV has a clear sound and picture and the set up was easy as 1, 2, 3. I have never owned a fireTV before so this is definitely a new experience navigating the features
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV for the Price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price! Quick and easy setup. 5 minutes from box to power up. Then another 10 minutes to add my Apps. Picture looks great and sound is decent.
I would recommend this to a friend













