Customer Ratings & Reviews

There were two issues with this tv and both were regarding the picture. Regardless of trying to fix the contrast, brightness, settings The picture was always bright and white. Second issue was there were lines in the picture. It was so bad I had to return this tv. Dont know if this was a defective tv or not.

First TV had a problem with the chip. Second TV they delivered the wrong TV, third TV works for now. Poor customer service. They were supposed to send a gift card for my trouble, and never did. You did a poor job Best Buy.

The tv is not good at all. I cannot watch any streaming channels without it glitching and buffering. It's not my wifi because i work at xfinity i have tried every single option to make sure it is not my wifi.

Ended up returning this item. The sound was really poor. Sounded like a computer monitor speaker and it was coming from behind the TV vs projecting out. Couldn’t get loud or clear enough in a comfortable way. Also, the screen seemed smaller than 50”.

I love the TV, but your customer service is extremely poor. Basically I ordered this as a Valentines gift for my girlfriend, but the delivery driver stole it as it was never delivered. I had to wait an extra week for it to be delivered and wasn't even offered any compensation!

After 8 months the tv started showing double picture. It is a HiSense tv with a Toshiba label. Under warranty but technician couldnt fix it so he destroyed it as per their policy but he left it there which was mot helpful. Not buying a toshiba or hisense again.

This is the worst TV I've ever purchased. I've owned it 4 months and it constantly has two different shows sounds coming through the TV at the same time. Meaning I'm watching one show but another shows commentary is playing in the background as well. The only way to make it stop is to unplug the TV and wait for it to reset. It's a piece of garbage.

I was displeased with your Geek representative. He had attitude and really never lead me to properly use my television. My cleaning lady finally set me straight on how to use it.

I just received and set up this TV and absolutely hate it. The frame is not modern /sleek. The feet are too big. Most importantly, the picture is awful. The volume doesn't adjust with the cable remote, etc. On hold with the Toshiba cs # but don't think any agent will answer. I had a HiSense that stopped working after less than 3 years and I loved it! I just found out on the box for this Toshiba that it is manufactured by HiSense! So much for avoiding buying another HiSense since it stopped working.

Awful FireTV interface, mediocre color without major adjustments, fairly sharp. Better options for about the same price.

This was the second Toshiba TV I bought that had a bad screen. I exchanged the first one and got a refund for the second one and bought another brand.

The screen messed up and Toshiba would not fix. I was within the first 8months and they denied my claim.

Not what I thought it would be. Don't like the remote at all!

Tv barely works I’m confused smh HEAVY LAGGING smh

This tv SUCKS. I've tried several antennas and the picture quality is POOR and/or won't load. I think I should return it.

Very disappointed with picture quality specially with colors. Picture is just outdated. I do not recommend this tv.

I just bought it a year ago and the TV is already giving me problems. The screen goes black while the power light is on.

Bought this TV and three weeks later had issues. Sound but no picture and freezing up. Contacted Best Buy and there was nothing that they could do... Contacted Toshiba and they just wanna give me the run around. Money wasted. This will be the last Toshiba I buy and the last purchase from Best Buy as well.

There are a lot of waves on the screen from day 1.

This tv is not true to size. It’s say 50 but it measures out to be a 44! Do not be fooled by the size on the box, the box is bigger than the tv.