Customer Ratings & Reviews
- Model:
- 50C350LU
- |
- SKU:
- 6525243
Customer reviews
Rating 4.5 out of 5 stars with 1621 reviews
(1,621 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
TV IS BAADDD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv SUCKS. I've tried several antennas and the picture quality is POOR and/or won't load. I think I should return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible TV. Only 2 weeks old and I lost my HDMI/Arc output. Now the TV speakers are not working. Looked up the return policy. Best Buy is telling me it’s not returnable. Will dispute with Visa.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We apologize for the inconvenience and frustration you've experienced with your TV. It's disappointing to hear that it has malfunctioned after only two weeks. We understand your frustration with the return policy and will work to address your concerns. Please rest assured that we will take every step to resolve this issue and ensure your satisfaction. Thank you for bringing this to our attention. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Not true to size
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is not true to size. It’s say 50 but it measures out to be a 44! Do not be fooled by the size on the box, the box is bigger than the tv.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not satisfied
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV does not work with my Alexa. I have requested another TV but told that I was going on to be charged $133 for a dog on install of the TV from where y’all bought a TV here that don’t work properly. If I wanted the TV that don’t work properly, I could’ve kept the one that I had. It works better than the TV that was bought here.
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No customer service from Best Buy. Ordered a Toshiba. Received a Samsung TV with a foot print on the screen. Refused delivery with UPS. Two days later they dumped it at my door and driver ran away. Best Buy isn't taking it back. Disputing order with credit card. What a joke of a company!
No, I would not recommend this to a friendRated 1 out of 5 stars
Awful!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV WAS TOTALLY CRACKED ON THE BOTTOM! I think it was a return and someone put it back out on the floor!!
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor screen quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of waves on the screen from day 1.
No, I would not recommend this to a friendRated 1 out of 5 stars
May be ok if you use the stand that is included
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really crappy product. I plugged it in and it was fine. I mounted a bracket on the back and the screen cracked. Not once but twice.
No, I would not recommend this to a friendRated 1 out of 5 stars
Screwed me
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have multiple movie on vudu that i purchased and this tv is useless because i can use vudu on it. I would recommend you buy simething that is not a money hungry app lime a fire tv snart tv because its a dumb tv if you cant use other purchased movies.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don't buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst picture ive ever saw. The best buy i purchased it didnt have a display available bought it anyway i had to pick it up from another best buy and they had a display i returned it before i left the store
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We're sincerely sorry to hear about your disappointing experience with the Toshiba TV you purchased. Your feedback is valuable to us, and we apologize for any inconvenience caused. We strive to ensure that all our products meet high-quality standards, and we regret that this wasn't reflected in your purchase. We appreciate you bringing this matter to our attention, and we'll certainly share your feedback with our team to address any issues with product availability and display. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Does NOT have HDMI 2.1 as advertised.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In the specifications, it clearly states this tv has 3 HDMI 2.1 outputs. That is false, it only has HDMI 2.0 outputs.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Rated 5 out of 5 stars
One of the best value 50" TV's, the Toshiba C350.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Toshiba C350 Smart Fire is a great TV. It fits on a 38-inch tabletop, when most 50- inch TVs won't. Very bright picture, nice adjustable controls. Works well with cable Wi-Fi. I like the "frameless" design. Lightweight and easy to set- up.
I would recommend this to a friend Rated 1 out of 5 stars
Their apps only.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This TV will tell you what apps you are allowed to use. Yep. My cable provider is excluded from having an app. Thanks Fire tv. Absolute junk unless you watch whatever they want you too. Hard no on this.
No, I would not recommend this to a friendRated 1 out of 5 stars
Toshiba 350
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective, had to send it back. After 2 days it had lines across the screen.
No, I would not recommend this to a friendRated 1 out of 5 stars
Vary fragile product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty and return issues. If you purchase this product. Never set face down. As it voids manufacturers Warranty. Best buy opperates with a 15 day returns policy.
No, I would not recommend this to a friendRated 1 out of 5 stars
50inch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this tv for my cousin. When taken out box it was cracked and now half of picture is gone. She waited too long to inform me and dead line for return had expired.
No, I would not recommend this to a friendRated 1 out of 5 stars
Mute
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Came home to no sound. It's been about 1 year from the date of purchase.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture quality was rotten especially on news programs. Cloudy picture. Hate I didn't return it in time!!!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi MargaretG! I apologize for the disappointing experience you had with the picture quality of your Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV. This is not the quality of product that we want to provide to our customers. I recommend reaching out to our technical support team at 1-877-689-4899 to explore assistance options covered by the manufacturer’s warranty. We appreciate your feedback and hope to improve your experience in the future!
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
No adjustments available
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All picture and audio setting adjustments were missing from the menu, did 2 factory resets and updated software, with no results. Returned
No, I would not recommend this to a friendRated 1 out of 5 stars
Fire TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to connect a fire stick was unable to operate without
No, I would not recommend this to a friend