Customer Ratings & Reviews
- Model:
- 50C350LU
- |
- SKU:
- 6525243
Customer reviews
Rating 4.5 out of 5 stars with 1621 reviews
(1,621 customer reviews)Rating by feature
- Picture Quality4.7
Rating 4.7 out of 5 stars
- Sound Quality4.5
Rating 4.5 out of 5 stars
- Brightness4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Died at 15 months
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Died at 15 months. Don't recommend this TV at all.
No, I would not recommend this to a friendRated 1 out of 5 stars
Stopped working after 2 days
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 days. If you get this make sure to get extended warranty. I ended up returning it and got a Samsung instead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Missing remote
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item came with a missing remote. How can i get the remote?
No, I would not recommend this to a friendRated 1 out of 5 stars
No audio
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound went off all the time after the TV had been on for some time. had to wait for it to cool down to come back on.
No, I would not recommend this to a friendRated 1 out of 5 stars
Worst customer service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 phone calls 5 hours to do even exchange in tv. They process a return not an exchange!!!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .We appreciate you taking the time to provide us with feedback. We apologize that your experience did not meet your expectations on this particular occasion. Your input has been shared with the team so that we can address these issues internally and improve our service. Keith | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Broken TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would have given it 0 stars if I could. It was broken when we bought it.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Defective! I am truly sorry to hear about your experience with the Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. It must be frustrating to receive a broken product. Please know that we understand your disappointment and we want to make things right for you. As per our return and exchange policy, you have 15 days to return the TV for a replacement or a refund. We apologize for any inconvenience this has caused you and we appreciate your understanding.
JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
White screen death
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Tv worked for about 10 minutes then the screen turned white. It was past the return period.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor Workmanship Quality Control
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV can out of the box with a broken TV screen. Product was unusable. Would not recommend.
No, I would not recommend this to a friendRated 1 out of 5 stars
Picture jutter unwatchable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture Jutter in antenna mode is unwatchable. I regret buying the t.v.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi, GarrettK! We understand how frustrating it is that you are unable to watch your shows on the Toshiba - 50" Class C350 Series LED 4K UHD Smart Fire TV. This feedback has been acknowledged and will help us improve our services. I highly recommend as well contacting our Toshiba Hotline Support at 1-888-407-0396 for futher assistance. - Dalainne | Toshiba Support. https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243
Rated 1 out of 5 stars
Too expensive
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it is too expensive. Cheaper options are available with the same quality.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lasted only 3 uses
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The screen already has issues.. return time spend a little more
No, I would not recommend this to a friendRated 1 out of 5 stars
Terrible
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This television is the worst one I have ever owned.
No, I would not recommend this to a friend- Pros mentioned:Color, Picture quality
Rated 5 out of 5 stars
Amazing Deal
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this TV, the color is amazing. I bought it for my parents and they can see everything and they can hear at volume #5 compared to the maximum volume with their previous smart TV. AMAZING PRICE for my purchase. Go buy it and you will not regret it!
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Toshiba 50" Class C350 Series LED 4K UHD Smart Fir
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.is a solid choice for the price. The 4K picture quality is clear and vibrant, and the built-in Fire TV makes streaming super convenient. I love the integration with Alexa, which makes navigating apps easy. However, the sound quality is just okay, and I’d recommend a soundbar for a better audio experience. Overall, it’s a great budget-friendly option for casual viewing.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 4 out of 5 stars
Karen
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lightweight. Easy to set up. Color and sound very good. Odd thing though, sometimes the set up of the features switches on me, and I have to reset especially which remote controls which function.
I would recommend this to a friend - Pros mentioned:Picture quality
Rated 5 out of 5 stars
TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up. Once spectrum connected it to my cable receiver. The picture is good & it comes on faster than my previous TV. The set is very light & easy to move. The volume is very good for my space.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Really good value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This TV has a great picture and good quality sound. It was easy to set up and the value is amazing.
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
Great TV
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great picture, easy to hook up. I bought but Christmas because my current tv went black. First time trying out a fire TV. Very pleased
I would recommend this to a friend - Pros mentioned:Picture qualityCons mentioned:Streaming
Rated 5 out of 5 stars
Good purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the picture and sound. I really like the streaming abilities. It never buffers during streaming as my other Hisense tv does. Great buy
I would recommend this to a friend - Pros mentioned:Ease of use, Picture quality
Rated 5 out of 5 stars
EASY
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and easy to use. Great picture. Definitely good price for what we got
I would recommend this to a friend