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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 1608 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.7 out of 5 stars

  • Sound Quality

    Rating 4.5 out of 5 stars

  • Brightness

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers highly value the 50" Class C350 Series LED 4K UHD Smart Fire TV's picture quality, ease of use, and its affordability. Many appreciate the easy setup and sleek design, while some users noted challenges with the remote control and viewing angles at certain positions. The streaming capabilities and volume control received mixed feedback. Overall, the positive feedback on picture quality and ease of use outweighs the negative comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,608 reviews
  • Rated 5 out of 5 stars

    Nice quality purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television as a gift for a family member. She is overall pleased with the quality and many streaming options.

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi User583636! We greatly appreciate your feedback on your recent purchase of the Toshiba television as a gift for your family member. We are pleased to hear that she is overall satisfied with the quality and many streaming options available. At our company, we take pride in providing great materials and design, as well as maintaining a high quality of service and after sales support.

      JC | Toshiba Support https://www.bestbuy.com/site/toshiba-50-class-c350-series-led-4k-uhd-smart-fire-tv/6525243.p?skuId=6525243

  • Rated 5 out of 5 stars

    Very happy with my purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the new TV! Customer service provided very professional and the installation is perfect just the way I like it! good job everyone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Firestick tv 50in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a 50inch tv and when i went to pick it up it was very easy no problems the person who was doing pick up orser was moving fast and was very nice ans patient

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Too slow, mostly works, but not reliable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine most of the time, but occasionally just decides to forget what my remote is. Apps sometimes crash and never work again. I need to get a new TV after it stopped letting me do anything on it, and then unplugging it made it never want to detect my remote again, despite the remote clearly working fine since it could turn it on/off and go back and select a language. Beyond just "working" it was almost always incredibly slow, always taking a second or two to register any input from the remote.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lost Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This one of the worst experiences I ever had and I will never shop at Best Buy again. I bought the TV online and it was delivered on December 31st or so it was supposed to be open box excellent and it was just garbage. Best Buy must not have any quality control on returned items because the box was missing the cord and remote. I reached out to support online and asked if I could ship it back they said no since it was open box. I told the representative that it was shipped to me. She just said she couldn't do anything. So I ordered a cord and remote thinking its okay you still received a pretty good deal its okay and I didn't have a way to return it to the store. I receive the power cord and I plug in the TV only to find out the screen was cracked. I bought insurance on the TV but of course it doesn't cover cracks. So thats my review I no longer have confidence in Best Buy. PS called customer service to try and at least refund the cost of insurance and the representative placed me on hold and never came back on the line.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely a Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is amazing and worth the price. Customer service was really helpful when we were at the location.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My 4th Toshiba!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my TV! I've always trusted this brand and they are in every room in my house.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Gang

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tv with solid sound quality, and picture quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy. Easy installation and quick access. Easy pickup

    I would recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi SusanaM, we’re glad to hear that you found the installation process easy and the access quick. It’s great to know that the pickup was convenient for you as well. Your feedback is appreciated, and we’re happy to have provided you with a good buying experience. Thank you for choosing our product! -Carlo, Toshiba Products

  • Rated 5 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great I'm happy with the tv and the time that it took me too get it I'm really pleased

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture sometimes is distorted. And it takes a minute or 2 to turn on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fire tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice tv, good value, exceptional channel selection. Excellent sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my fourth Toshiba over a few decades. They’re really reliable tvs. A lot of bang for my buck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ms

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am satisfied but, I thought the picture would be a little more higher definition.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I don’t like about the TV is there’s no buttons on the TV to turn it off and on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what wanted - definitely will tell my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba 50in

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent television. Excellent features. Bluetooth connectivity is a huge benefit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Tv no problems great customer service when I made it to the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    revison

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very cheap television.......................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy birthday

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift for my daughter. She's enjoying it.

    I would recommend this to a friend