Customer Ratings & Reviews
- Model:
- 50C350NU
- SKU:
- 6618506
Rating by feature
- Picture Quality
Rating 4.6 out of 5 stars
- Sound Quality
Rating 4.6 out of 5 stars
- Brightness
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the stunning picture quality of the 50" Class C350 Series LED 4K UHD Smart Fire TV. They also find the basic setup to be easy and appreciate the perfect size and light weight of the television. Furthermore, customers report seamless connectivity with other devices.
This summary was generated by AI based on customer reviews.
Subpar TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv worked great for a while and then just tuned black one day. Contacted Roku per instructions from Best Buy and Roku EVENTUALLY replaced it with a new one.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AngelaM, thank you for your review of the Toshiba 50C350NU. We are truly sorry to hear about your experience. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team.
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.need a good tv at a great price this is it only at Best Buy you can find it
I would recommend this to a friendExpectation met
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. Satisfied. Bought on sale
I would recommend this to a friendPurchased TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for this TV. Service online was also Great.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. It was a solid purchase. Would buy again.
I would recommend this to a friendTV purchased
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent value for a 50 inch TV! I would recommend this purchase to all my friends and family!
I would recommend this to a friendWaste of Money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you enjoy dealing with technical difficulties then this is the TV for you. Setting it up isnt difficult however once you download ypur streaming apps be prepared for them to not work half of the time. I constantly have to restart programs, unplug the tv for 30 seconds. More than once it has randomly turned the sleep timer to 5 minutes. Netflix has required restarting and unplugging the TV so many times that I dont even bother streaming it anymore. Sound and video unsynchronizes often so its like watching an old Godzilla movie all the time. I purchased this TV after my last one died after 5 years if frequent use. This one isnt going to last a year before I replace it due to annoyance. If i could return it still I would. Absolute disappointment and not worth saving a couple of bucks. Put another 20 bucks into the better TV.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi Toshiba Customer, thank you for taking the time to share such a detailed review of your experience with the Toshiba 50" C350 Series TV. We’re truly sorry to hear how many technical issues you’ve been dealing with, from apps failing to load consistently, to repeated restarts, audio/video sync problems, and unexpected sleep‑timer changes. That’s far from the experience we want you to have, and we understand how frustrating and disappointing this has been, especially after replacing a TV that lasted you years. We’d really like the opportunity to help troubleshoot further or explore what might be causing these issues. You can reach us at 855‑527‑2411 or bbysupport@bestbuy.com, and we’ll do everything we can to help improve your experience.
Darshan | ToshibaBrand response from Toshiba Product Expert
Posted .Hi Kels, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
TV limited in Apps?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not able to add (e.g. Spectrum) to the TV app library. Am I doing something wrong?
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RaleighH, thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Plant Life
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Yes, it makes my Ps5 more enjoyable. I do not want to write this much.
I would recommend this to a friendGood price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All good so far...................................
I would recommend this to a friend5 star good service
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good service. I do appreciate it. It was a gigt for my grandma.
I would recommend this to a friendPerfect!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what i need it without braking the bank ………..
I would recommend this to a friendPitcher is very good.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great bye for the price. I don't think I could have got a better deal anywhere else.
I would recommend this to a friendFire TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great TV for the price and has great screen quality.
I would recommend this to a friendTV stand screws were missing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV Stand screws were missing, not in the box. Unable to place it with the stand yet.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ZahraN, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or email us at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Great Deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Need a second TV? One for the guest room? It's no OLED but for $200 it cant be beat
I would recommend this to a friendTelevision
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Salesman was prompt and helpful. Helped me carry television out and losd it into my vehicle.
I would recommend this to a friendExtremely disappointed with Fire TV & remotes
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought multiple TVs with fire TV system on them, with the sole purpose of wanting to use in same room, control separately. (Don’t judge me) I may be odd, but I can’t imagine I’m the ONLY person who’s ever had more than one screen in one room. I got them out and started setting them up and imagine my surprise (frustration) when ever time I used a remote to any of them, they would ALL do stuff!! (& Yes!! I know about the app remote!) How hard is it to make a remote that works on a particular TV?? It’s been done for YEARS!!!! Roku makes a STICK that can detect TV brand, and then control just THAT TV!! You’re telling me ROKU can make a $15.00 stick that does this and Fire TV can’t do it on the systems they install on TVs??? Don’t think I haven’t thought of hauling all these back in to the store to return!! I keep having to unplug alternating ones every time I turn around just to keep them all from going crazy even time I touch one remote. I don’t think I’ve ever giving a 1 star review in my life!! Now I have brand new Fire TVs with Roku sticks just so I can actually control them individually.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi SMitch, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv is perfect, just the size I was looking for!good quality as well!
I would recommend this to a friendIt's cheap for a reason
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stay away! Purchased TV for my Dad's memory care room, installed on wall, and it worked great for 1 month. When the screen stopped displaying, Bust Buy sent me to Hisense customer service who denied warranty claim. Said my dad probably damaged it. Ehhh, Dad's in a wheelchair and TV's still hanging on wall 5 feet up. Just replaced it with higher-end unit, which I should have done first.
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Mike, thank you for taking the time to tell us about your experience with the Toshiba 50" Class C350 Series LED 4K UHD Smart Fire TV. We’re truly sorry to hear that the screen stopped displaying after only a month, especially since you installed it carefully in your dad’s memory care room. We understand how frustrating it must have been to have the warranty claim denied, particularly when the TV was mounted securely and your dad could not have caused the damage. Your feedback is important to us, and we appreciate you sharing what happened, as it helps us identify where we can improve both product durability and the support experience. If you’d like to review possible options or discuss this further, our team is available at 855‑527‑2411 or bbysupport@bestbuy.com. Thank you again for reaching out and sharing your feedback.
Darshan | Toshiba