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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 545 reviews

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Rating by feature

  • Picture Quality

    Rating 4.6 out of 5 stars

  • Sound Quality

    Rating 4.6 out of 5 stars

  • Brightness

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers appreciate the stunning picture quality of the 50" Class C350 Series LED 4K UHD Smart Fire TV. They also find the basic setup to be easy and appreciate the perfect size and light weight of the television. Furthermore, customers report seamless connectivity with other devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 545 reviews
  • Rated 3 out of 5 stars

    It’s ok. Picture not all that good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok the picture is not that great but it’s ok for $200

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Saltydog2009, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Toshiba TV color inverts to negative in 4 weeks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Toshiba TV on about January 18, 2026.The end of the "return period" was February 5, 2026.On about February 8, 2026, the colors inverted into a negative, then went bright and unwatchable.It returned to a normal look for a few seconds, but finally stayed in a "bright negative" state.Cheap TVs are a gamble, so I bought a similar model from a better brand-Samsung.No "color inversion" adjustment on Toshiba, and factory reset did nothing.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi William, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 2 out of 5 stars

    I Screen, You Screen, We all Screen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return this product shortly after the purchase to replace it due to the screen spontaneously going white (gradually) while turned on. It is a good budget television, but beware of potential screen issues.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Catcher235, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team. ToshibaProductExpert

    • Brand response from Toshiba Customer Care
      Posted .

      Hello, We’re sorry to hear that your Toshiba 50" C350 Series TV developed a screen issue so soon after your purchase. That kind of experience is understandably disappointing, especially when you expect your new TV to work reliably from day one. This model is designed to offer strong performance and value, and your feedback helps us identify where improvements are needed. Thank you for sharing your experience with us.
      Narendra | Toshiba Support

  • Rated 3 out of 5 stars

    two 1/2 months in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was great until the screen went bright white for no reason

    No, I would not recommend this to a friend
  • Cons mentioned:
    Defect

    Rated 2 out of 5 stars

    TV Glitch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba really does need to do a recall on this television due to major defects.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello CantrellB, thank you for choosing the Toshiba 50C350NU, and for sharing your feedback with us. We are truly sorry to hear about your experience. We encourage you to reach out to our dedicated support team directly 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 3 out of 5 stars

    It works but you'll know it's cheap.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of light bleed and bloom from this panel but I honestly expected that for a TV priced so low.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Toshiba C350 59"

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's useful for the price, but does not have smooth transition and an effective way to use TV channels

    I would recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Toshiba Customer, thank you for review on the Toshiba 50C350NU, and for sharing your feedback. We're sincerely sorry to hear that this unit failed to wow you. We appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Thanks again, Harley with the Hisense Support Team. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 3 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and thank you very much I’ll let my friends know that I have a good deal

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for my taste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality sort of milky. Clarity was the reason for return

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Backlight went out after return window expired. Toshiba replaced.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hello Toshiba Customer! Thank you for sharing your experience with the Toshiba 50" C350 Series TV. We’re sorry to hear that the backlight went out shortly after the return window closed, we understand how disappointing that can be, especially with a new purchase. We appreciate you taking the time to let us know what happened. If you need any additional support with your TV, our Toshiba support team is available at 855‑527‑2411 or bbysupport@bestbuy.com.
      Darshan | Toshiba

    • Brand response from Toshiba Product Expert
      Posted .

      Hi Blueflower, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 3 out of 5 stars

    new product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if was a gift for someone else and havent had no complaints

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not recommended! This is a 2025 model with very poor picture quality. My family has purchased Toshiba for years, in fact we have a working one, in use, now, but this model was very disappointing. The picture quality is very poor and when we went back to Best Buy for assistance, they wanted to charge us additional money to have a tech come out to adjust the television. Save your money, and buy a better quality television.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Yevette, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Not Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After I Got Around To Mount This TV, Replacing My Toshiba 43'' The Tuner Crashed! Not Mad I Purchased In 2019! So I Mount This Toshiba-50 Brand New, It Shuts Down And Reboots, It Might Play 2 Hours-Reboot Or 30 Minutes-Reboot. That SUCKS With All The Playoffs On TV! I Would Not Recommend. Hisense I Suppose To Send A Technician!

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Toshiba Customer, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 3 out of 5 stars

    Tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good good good good good good good good good good good good tv

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Limited options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv keeps blocking outside apps. Has no option for developer changes

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi DonnaB, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical assistance, please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 2 out of 5 stars

    Toshiba screen malfunctioned after 2 wks of purcha

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoying watching with it but after 2 weeks led screen was malfunctioning thus made return on the item

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello Femy, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are sorry about your experience but glad to learn that you were able to return the unit. If you ever consider Toshiba again in the future, we’d love the opportunity to deliver the full experience you were hoping for—this time, with everything working as expected. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    Worts Tv ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only last 37 days. Bought this tv for son's birthday only last 37 days. Just noticed that people have this same issue Picture is just white. Called , DO NOT BUY THIS TV.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi FranciscoN, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    avoid this tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this tv's (model number 50C350NU) software is slow loading (takes about 5 - 10 mins) and disconnects and reconnects to wifi everytime its turned on. i never had trouble with any other tv. avoid this tv and find a different one.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hello KarenP, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback. We are so sorry to hear about your experience with your unit. Please complete a factory reset by following these steps Settings > Device and Software > Factory Reset. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team. ToshibaProductExpert

  • Rated 1 out of 5 stars

    They sent me a broken tv

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tv screen was broken. I don’t know if they didn’t check the open box or something that’s what happened.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product; don't buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba Fire TV broke down after 5 weeks; not repairable bco panel failure. Refund very difficult; took 2 months after resending pictures and warranty information four times

    No, I would not recommend this to a friend
    • Brand response from Toshiba Product Expert
      Posted .

      Hi Toshiba Customer, thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team. ToshibaProductExpert