Customer Ratings & Reviews
- Model:
- 50C350NU
- |
- SKU:
- 6618506
Customer reviews
Rating 4.4 out of 5 stars with 545 reviews
(545 customer reviews)Rating by feature
- Picture Quality4.6
Rating 4.6 out of 5 stars
- Sound Quality4.6
Rating 4.6 out of 5 stars
- Brightness4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the stunning picture quality of the 50" Class C350 Series LED 4K UHD Smart Fire TV. They also find the basic setup to be easy and appreciate the perfect size and light weight of the television. Furthermore, customers report seamless connectivity with other devices.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Great TV until it wasnt
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was watching it and it randomly went all white after 9 months.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d give a negative if I could. This TV is garbage. Purchased 12/7/25 by 1/3 it turned white into a ghost screen. Now the second one has started it again.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Mkrk, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Bad tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am going to return the tv I have only had it for 2 weeks and the screen already started to flicker and turn on and off the remote does not work with the tv all the time either no wonder it was in sale for so cheap
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello IrvinB, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
TV White Screen \ Geek Squad warranty not honored.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After 2 months the screen went to a white screen. I purchased the Geek Squad warranty but BestBuy will not honor it and look at the TV. You have to use the manufacturer warranty.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ChrisC, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Best Buy Sucks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It lasted one month, and then the screen and picture went snow white. Best Buy told me to deal with the manufacturer about the issue. I will never buy another thing from Best Buy.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello JeffreyG, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Toshiba t v
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV picture went out you could only get a sound
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Janice, thank you for taking the time to share your experience with us. We’re very sorry to hear that the picture on your Toshiba TV went out and you’re only able to hear sound, as we understand how frustrating it is when your TV stops working. We are here to help, please contact Toshiba’s customer service team at 855‑527‑2411 or email us at bbysupport@bestbuy.com so we can assist you further. Thank you again for sharing your experience with us.
Darshan | Toshiba
Rated 1 out of 5 stars
TV Circuitry failed a month after purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv's circuitry practically blew and I received a white screen with a negative display. I had the TV for 34 days exactly.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RoverNation12, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
tv broken
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.bought this tv from best buy on june 18 2025 . worked twice and noticed blue streaks on screen 3rd time it is worse ! i just went on site to return it and it says non returnable since july 3 , 2025 ???? says one year warranty not 15 days !! feel ripped off!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello EricH, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured that your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Disappointed in Toshiba television Bought new
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.picture has already died and resetting hard,soft and any other way it lasted 3 months
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AnneS, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Rest assured, this unit is covered by a one-year manufacturer warranty. Please reach out to our dedicated support team directly at 1-888-407-0396 or via email at Support@Toshibatv-usa.com so that we can promptly address and resolve the issue for you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Shadow on Left bottom corner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV had shadow in bottom corner; was shipped due to small car- hassle to return
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi PabloC, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
tv issues
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very difficult to set up your apps had to return it big scratch and dent issue
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi BarbaraP, Thank you for choosing the Toshiba 50C350NU for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Rated 1 out of 5 stars
Very disappointed with FireTV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this purchase. This is my first purchase buying a Toshiba brand television. I am not a television streamer. Firetv is not for me. Very disappointed.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Tracy, thank you for your review of the Toshiba 50C350NU. We are truly sorry to hear that this unit failed to wow you. We hope you choose Toshiba again in the future and if you do, we are here to help you. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
TV is Junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio turns on and off. You have to reset everything 6 to 7 times and sometimes still doesnt work. Stay away from this tv and best buy because they wont take it back. I purchased it 9 days ago.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, Thank you for choosing the Hisense 50C350NU and for sharing your feedback with us. We are so sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv stopped working less than a month after I bought it. Best Buy won’t help me, I have to go directly through Toshiba
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello CynthiaG, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
Broken tv.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV I received was delivered broken. Never got a chance to enjoy it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi BridgetteB, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We’re truly sorry to hear about the experience you had with your recent purchase, and we completely understand your frustration with receiving a damaged product. While we, as the manufacturer, may not be directly involved in store returns or refunds, we deeply regret that this situation did not meet your expectations. We kindly suggest reaching out to BestBuy to initiate a resolution process. Thank you again for bringing this to our attention, and we hope your future experiences with our products will be more positive.
Rated 1 out of 5 stars
Owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for 28 days , the screen went completely black, then vertical stripes !
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello RobertoA, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. Your unit is covered by a one-year manufacturer's warranty. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
I barely like it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too slow for me and some times gets stuck!!!!!!!!!!!!!!!!!!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello DarshellM, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We are truly sorry to hear about your experience. If you require technical support, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Rated 1 out of 5 stars
TV is good the inbuilt prime stick is not
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My prime stick is connected to India for whatever reason on this TV from the very beginning.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for choosing the Toshiba 50C350NU and for sharing your feedback with us. We recommend reaching out to Amazon for assistance. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality, Size
Rated 5 out of 5 stars
50 inches of greatness
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great price easy to set up a great screen awesome size. It looks great in my living room room.
I would recommend this to a friend - Pros mentioned:Setup ease
Rated 5 out of 5 stars
Great Value!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great TV for a great price and even better that it was on sale. I purchased this TV for my 93 year old mom and it was a fast & easy setup. I had her streaming YouTubeTV in no time.
I would recommend this to a friend








