Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Model:
50LF621U21
SKU:
6394759
Loading...

Customer reviews

Rating 4.5 out of 5 stars with 2456 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Toshiba 50" Class LED 4K UHD Smart FireTV's picture quality, ease of setup, and affordable price. Many customers rave about the excellent picture clarity and quality sound, while others appreciate the user-friendly FireTV platform and simple setup process. However, some customers have concerns about the remote control quality, short lifespan, screen issues, and the TV's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,456 reviews
  • Rated 2 out of 5 stars

    Toshiba 50 "

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My television does not work and I was told to call the Geek Squad or the manufacturer. I want my TV to work, I have bought five from your store as well as mounting brackets. I will not return to your store

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sound with No picture

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV in September 2021 and last night the screen went black. I get sound but no picture. It always had issues with no sound but would come back on after turning the TV on/off. But this is very poor quality to only survive 21 months, I expected more out of Toshiba's Amazon FIRE TV.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    NOT A TV FOR ME OR MY MOM

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT REALLY A GREAT PURCHASE. IF OUR INTO FIRETV THEN GREAT. WHAT HAPPENED TO REGULAR TVS AND REMOTES JUST BECAUSE WE ARE DIGITAL DOESN'T MEAN ALL THIS CRAZY PROGRAMS NEED TO BE ON YOUR TV

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    download

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    unable to download the current system updates which in turn didn't let me use espn and other programs. technicians couldn't resolve the problem, had to use cable box

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY IT BECAUSE POOR QUALITY TV WASTE TIME

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT'S BAD QUALITY TV . IT IS VERY BAD DELIVERY AFTER 4 TIMES SO HARD BUT JUST DAMAGE PACKAGES CAME TO ME HAVE TO REFUSED NO CHOICE. I AM NOT RECOMMEND TO BUY THIS TV. IT IS VERY STRESSFUL OF TO GET THIS TV . I AM GIVE UP.I HAVE ONE SO FAR STILL WORKS BUT TWICE TIMES OFF SEE BLACK SCREEN ON THE TV AND I HAVE TO USE REMOTE CONTROL FOR TURN ON AGAIN. DON'T BUY IT WILL WASTE YOUR TIME. I LOVE TOSHIBA TV BUT THE QUALITY IS NEED IMPROVE CAN NOT JUST GAMBLE ON IT BECAUSE ONE IS WORKS ONE IS NOT TOO MUCH PROBLEM HARD TO LIKE AND KEEP IT.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Toshiba tv sound goes in and out

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pic is great. The volume has issues, the tv suddenly goes deaf. No sound at all,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Does NOT Last

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV has good clarity and functions but has already went dead on us. Gonna stick with Insignia.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi Davidk80,

      Thanks for taking the time and effort to leave a review our Toshiba - 50" Class LED 4K UHD Smart FireTV. We apologize that our product did not satisfy your expectations. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Toshiba Products
      Lisa
      http://tvna.compal-toshiba.com/us/en/

  • Rated 1 out of 5 stars

    Save your money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with this tv. The colors flicker and you can see a faint line across the screen. The flickering is mostly on vibrant colors in dark scenes. I expected better quality from a reputable brand as Toshiba. I’ve owned an Insignia that gave me better picture quality and lasted me at least 11 years. I don’t recommend buying this. Unfortunately I’ve had it for 5 months and can no longer return it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for 2.5 years and the backlight went out it was a waste of money

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase ever!!!! Even sent it off to be repaired and still doesn’t work!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Good Luck!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tv has issues, it's a smart tv and Netflix doesn't work. I had to purchase a fire stick to get prime,netflix, hulu to work on this tv with built-in streaming.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    No good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Broke in less than 5 months mainly sits in basement bar off. It is frozen and does not work anymore.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi,
      The manufacturer warranty is one year. Could you please call 1 (855) 527-2411 available every day from 8am to 9pm (CT) to get help?

      Thank you.

  • Rated 1 out of 5 stars

    DO NOT PURCHASE THIS BRICK

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst TV I've ever owned. Toshiba hardware with Amazon software...neither will provide any support. Memory goes quickly meaning you need to clear your cache and limits the number of streaming channels. Toshiba only offered band-aid fixes. Unable to removed any of Amazon products to save memory. What a waste of money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    2 stars

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture leaves something to be desired. I will be returning this and going back to the drawing board. Great customer service just don't like the product

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Toshiba firetv

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable but not enough built in memory for apps.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Remote does not last

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote quit working within 6 months making TV useless cause it will not funtion without one.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful shipping

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service. Don’t say same day shipping when you can’t even schedule until the next day. It was the convenience I was looking for and now I can’t cancel the shipping that will take 2 days. , I’ll stop in no problem but don’t tell me same day shipping when it’s not even close. I needed it for a big game now you guys have ruined it for me. Thanks! Please leave an option to cancel delivery. I’ll go get the stupid thing myself.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not liking it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pixels were sometimes changing when commercials came on. It would be good quality but then the color would change and not in a good way. Took it back.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont purchase any Toshiba Fire TV from Best Buy

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is is the worst tv I have ever bought!!!! Don't waste your money on this or any other Toshiba Fire TV. The LCD panel went out and it's a month after the warranty expired. Best Buy said it was best to buy another one. This TV is just 2 years old. Many Toshiba fire TV have issues!!! Buyers beware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    No remote for new TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is terrible! New TV with no remote and part of the box was ripped off.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi Victor,

      We're sorry. Please know that we are considering your feedback to address this issue now and in the future.

      Toshiba Support
      Lea
      https://tvna.compal-toshiba.com/