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Customer Ratings & Reviews

Model:
50LF621U21
SKU:
6394759
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Customer reviews

Rating 4.5 out of 5 stars with 2456 reviews

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Rating by feature

  • Picture Quality

    Rating 4.5 out of 5 stars

  • Sound Quality

    Rating 4.4 out of 5 stars

  • Brightness

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are delighted by the Toshiba 50" Class LED 4K UHD Smart FireTV's picture quality, ease of setup, and affordable price. Many customers rave about the excellent picture clarity and quality sound, while others appreciate the user-friendly FireTV platform and simple setup process. However, some customers have concerns about the remote control quality, short lifespan, screen issues, and the TV's size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,456 reviews
  • Rated 1 out of 5 stars

    Toshiba TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was by far the worst purchases I made from Best Buy. I hope you understand the brand of Toshiba Television's should not be sold in your store. My TV has not been able to update and shut's off surprisingly when you are watching it. I will be in there to return this item on Sunday when I work six days a week and Sunday is the only time I get to spend with my family. I hope you are able to get with Toshiba.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fuzzy Sound with Apps

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned the first tv due to loose HDMI imput and a sound that can only be described as the fuzz when trying to tune an old radio to a station with each app (Hulu, Netflix and Prime). Second TV had the exact same issue. Worked fine with the cable. Video was great but the fuzzy sound is a deal breaker, and for it to be the same on two televisions.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Horrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv worked fine until a few days ago, the sound has become distorted and at times goes completely mute. Very annoying!!!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase again, When i leave my room for 10 min the tv shuts off , try downloading an app and it said not enough internal storage space try deleting apps but cant because majority of them are Amazon apps which cant be deleted another thing that happen is the voice goes off and i have to unplug tv to get it back. I swore by Toshiba tvs not this one !!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    50 inch tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order the TV for my grandchildren and signed up curb side pick and it took almost 2 day to receive a email saying it was ready I let them no I was there said out side for 1 hour than I left go pick up daughter so she could go in store to see what the problem was and the manager on duty had no answer for us poor service

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had TV 9 months. A thick multi color vertical line appeared. Threw it in landfill.

    No, I would not recommend this to a friend
    • Brand response from Toshiba Customer Care
      Posted .

      Hi There!

      Thank you for taking the time to review our Toshiba - 50" Class LED 4K UHD Smart FireTV, we're very sorry to read you are experiencing this issue with one of our products, please contact our customer service at 1 (855) 527-2411 Daily 8am - 9pm CT, we'll be more than happy to assist you regarding this matter.

      Toshiba Support
      Alvin
      www.tvna.compal-toshiba.com

  • Rated 2 out of 5 stars

    Don't buy it if you are into disney+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a good tv. The disney+ is really slow on this one ans won't even log in. I could've gotten a roku tv instead.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    OpenBox Horror

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv certified open box and 38 days later the tv isn’t even working. Opened the box from the start with no power cord which wasn’t listen on the box. Now I’m back on the market to purchase a tv. Absolutely dislike the whole android smart tv fire stick crap. It sucks!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Retired

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to unplug daily to reset a frozen remote. Very unhappy with purchase.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Flickers between two different shades of colors

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen has started to flicker between normal colors and a more orange tone. It looks like its pulsating between the two different shades constantly, and this started happening only a couple weeks after I got it and now it does it very frequently. It is very poor quality unfortunately, wish I would have just spent a little more for a better one. I don't recommend it :(

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Lousy TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv a month ago it now does not work I will be returning to Best Buy’s soon! Thank you!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    tv

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they should tell you that if a tv has amazon fire that it wont let you download your Spectrum app.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would blink...This television stopped working after 1 week

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is trash - Broke down less then a year after purchase (Has sound but no video) and to get Toshiba to honor the warranty is impossible. Keep calling and being hung up on after being put on hold. If you search online you'll see the same issue with this TV. Trash - Will never buy Toshiba again.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    fire tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    will not ever buy one again. keeps freezing up on us.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    So So TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok TV, but picture quality is not good. TV was blurry and glitchy after a couple days.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Low quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have chance to pay 100$ more for different brand , do it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad screen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen went out within a year. Not bad otherwise.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality isn’t very good I wish I would have done more research.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HDMI Inputs Not Working

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    None of the HDMI inputs would work. Trouble shooting included changing cables, changing inputs, and calling the vendor for support. I believe this is made by Toshiba exclusively for Best Buy.

    No, I would not recommend this to a friend