Winter SaleEnds 1/19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $75.99
Clearance
The comparable value price is $379.99

Customer reviews

Rating 4.5 out of 5 stars with 2972 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, price, and easy setup of the 55” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition. Many users have enjoyed the TV for years and continue to love it. The Fire TV integration is also praised for its user-friendly interface and quick access to streaming services. However, some customers have concerns about the remote control, sound quality, screen issues, refresh rate, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 140 Showing 2,781-2,800 of 2,972 reviews
  • Rated 3 out of 5 stars

    Good but could be better!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Antenna reception is very poor. Channel surfing horrible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 1 out of 5 stars

    would not purchase again

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this tv because of the price. A lightening strike fried my Sony and needed a quick replacement. This tv has way TOO MANY things on it. I have Direct TV so all are just a big problem for me. If I had it to do over again, I would have shopped around more.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Features are user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the features are useful and user friendly the picture stability glitches frequently

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Get what you pay for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of options on the TV but after getting this because of a power surge on my Sony Bravia the differences are obvious. Whether it’s watching HD cable, or on a PS4 the colors just don’t pop. I’d pay a few hundred extra to get a better TV, really regretting this one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 2 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not single problem, worked great right out of the box

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Remote stopped working

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv works great but Alexa on the remote stopped working

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not the greatest

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound of this TV is terrible it's not loud the way it sound be

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, but the picture was too blurry during fast action!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    bad quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned the TV because of the poor quality and poor remote control

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not tell my friends to go their . Because they take forevermore

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv at great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    May pick up another, for superbowl game if the price is low again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Jumpy picture for fast moving video

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find this tv to be very jumpy for sports especially and other fast moving video. My tv looks much better when I plug a regular Fire Stick into my Fire TV. It's very frustrating. The processor in the TV is obviously weaker than the processor in the actual Fire Stick.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Really good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the tv, however, the sound does not stay level.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time you turn it on you have to switch to tv

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Started out as a nice tv.....

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv right before the Black Friday sales and it was a very good tv. It only lasted about 6 weeks. The tv was on one day and the screen went black. The sound remained but there was no picture. We returned the tv and purchased a different brand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Black Screen Issue

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want your TV to last you less than 2 years go ahead and buy this TV. Everything was working fine until we hit this pandemic and we are confined to our home. I guess this TV is not meant to be watched continuously. I noticed 2 months ago the screen would go black at times, and I would turn it off and then turn it back on. Now there is audio, but no visual. For the $385 that I spent, I feel this TV did not last. My last purchase of $120 Westinghouse lasted 4 years and I definitely left that TV on all day.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I move in August 2018 and the tv installation company sold me on this Fire TV. One was installed in living and one for master. The master bedroom tv died 2 months later. The installers refunded me the entire cost of one tv. So I foolishly bought the same tv directly from Best Buy To match living room. You guess it...6 months later the fire tv went black/shorted out in the master bedroom again. I called toshiba to see about warranty and customer service line was apparently sold to another vendor. I’m going to cut my loss and stay away from toshiba. I’ve never had this problem before but then again I never used toshiba before this and never will again!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Tv doesn’t work

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a disappointment!!!! This TV isn’t even a Month old and it already doesn’t work anymore!! And Best Buy wants me to purchase more!!!!! I was going to get a new TV for the bedroom I can’t say enough how dissatisfied I am to Have purchased a product from a store that Specialized in electronics and it is already Bad! This is definitely not the way to make me Feel at all like I valued customer. I expect you To stand by your product !

    No, I would not recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Poor quality

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this television on 9/14/18 along with Geek Squad 2 year warranty. Well needless to say the television went out 3 days after the warranty expired.

    No, I would not recommend this to a friend