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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $379.99

Customer reviews

Rating 4.5 out of 5 stars with 2972 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, price, and easy setup of the 55” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition. Many users have enjoyed the TV for years and continue to love it. The Fire TV integration is also praised for its user-friendly interface and quick access to streaming services. However, some customers have concerns about the remote control, sound quality, screen issues, refresh rate, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 2,972 reviews
  • Pros mentioned:
    Picture quality

    Rated 3 out of 5 stars

    Great tv for streamers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this tv because I wanted a larger Tv in my bedroom. Set up was fine but when I went to watch live Tv the picture wasn’t clear, it looked texturized and grainy. ONLY when I was trying to watch live TV from my cable box though. On the apps and my PlayStation the picture was awesome. I ended up taking it back and getting a different Tv and they told me that this tv is really for streamers. People that don’t watch live TV and simply want to use apps and stream. I do that but I also do my fair share of regular tv watching so this tv wasn’t for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Good tv overall!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv! Easy to navigate, and the quality looks pretty good. 10/10, would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    Almost a good budget TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start off by saying that toshiba has been around for a long time. I have had a older tube tv by toshiba for SEVERAL years. This 55in has a spectacular picture in my opinion. There only thing that caused me to return it was the fact that, how do I put this, it would have small sections on the screen that would do a jitter or stutter effect in various places. This was sporadic but did happen pretty often while watching anything from Blu Ray to HD satellite to a mp4 in HD. After trying multiple things to try and figure out what was causing this, the conclusion upon reading other reviews with this similar issue, I decided it was hardware based (meaning, something with the processing of the video was not being handled right to cause the jittering in sporadic sections of the screen) and I wasn't going put up with that, even for a budget tv. Any TV should play flawlessly and smoothly without any hiccups. So I returned it in replacement for a TCL of same size and price. Which I will be giving a review as well. Please note I have read worse issues with this model but the majority of the issues were similar to mine that has 1 to 3 stars rating. It appears that the engineering of this budget tv shows the quantity vs quality in the number is reviews I have read on this model. I'm giving one star because any New TV should always play the video flawlessly. If you buy this model you may get lucky and get a solid one. But the chances are higher that you'll get one with an issue. Hope this helps.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 4 out of 5 stars

    Great TV for price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money a very good TV. Picture is great, lots of features and love the Fire TV. The only reason that not a 5 star is the speakers could be a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Good TV, but lasted 2 days.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this TV on Black Friday after reading such good reviews here, and it arrived 2 days ago. After picking it up, it was very easy to use and intuitive. so me and my family were excited for the purchase. Soon I noticed the microphone button on the Voice Remote with Alexa was not working; after looking it up online, I found out it was a common issue on the remotes. I was considering not sending it back just for that, but today, 2 days after picking the TV up from the store, the image went black in the middle of a movie. The sound kept going and stopped after a couple of seconds. We have unplugged it and plugged it back, disconnecting everything, waiting a few hours and nothing has worked. The little blue light on the lower-right corner still lights up when turning it on, but there's no image; we could also hear the Netflix app starting up on one occasion, but even then the screen was black. It is such a shame to have to return it, and such a waste of time. This might be an isolated incident but if this had happened after the 15 day period on Best Buy's return policy, it could have been money down the drain.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great TV, but slow Amazon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the TV for 3 days, I love the brightness of the display, much better than my Samsung 55 that is 7 years old. Also, the 4K looks great. I have notices a little bit of artifacting on some shows and movies, but it is slight. Also, my biggest complaint is that the Amazon Fire TV built-in is slower than my old Amazon Fire TV set-top-box. I wish that the TV was faster, or had a tiered Fire TV feature were I was given the option to buy a 55 inch version that had a faster processor and storage or average speed one (similar to buying a fire tv set-top-box or fire stick).

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Love this TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great TV for the money. Very nice clean picture. The 4k is great.Great sounds. Tons of apps and you get slingo free for a month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Toshiba TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this TV. I have had it for 7 years now. Very reliable

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 4 out of 5 stars

    over air ops

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote doesn't have numbers on it to access channels directly, you have to scan beginning to end to make selection

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Best QHD TV on the Market!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Samsung and TCL Toshiba are the best without question!

    I would recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 5 out of 5 stars

    Highly Recommended!!! LOVE IT

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality, integrated Alexa! Don't know how I lived without this TV!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for just a plain old tv..... a thing of the past =) So I had a Toshiba before and went with this, Didn't want the FireTV part. It was a couple of days before I got the idea. A basic amazon account will do. Register your device. Apps are chosen from there and will be loaded to the TV. Add cable box or use apps from the networks. A pleasant surprise after all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 2 out of 5 stars

    No Comcast!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV had good picture, easy to set up, ton of apps. Bad; can not hook up to Comcast cable!! Will be returning just for that. Reviews at comcstate no app support ffire TV's. Would not have bought this if I would have known before buying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV for a bedroom

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent For my dark bedroom. HBO and Netflix work without opening the apps. It works great with my eco-dot, being able to turn it on and off as I am going to bed with out having to go for my remote. The 4K and HDR are just awesome ,in the store it looked a little dark but out of the bright lights it looks fantastic.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bought 2, both died w/in 75 days, Best Buy No Help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 2 55 inch Toshibas for an Airbnb so I kind of cheaped out trying to save about $50 or so dollars over a comparable Samsung, Vizzio or LG. Huge mistake. One died and completely stopped functioning and I thought it was cable. Cable came out and showed me it was TV. Not more than maybe 2 hours later, my 7 year-old was watching cartoons on the other and it just went blank. This one is doing the same thing. Turn on and screen is blank. Turn off and turn on again . . . nothing. Best Buy tells me to bring them in and they will exchange them. So I take them down, bring them in and the, in a very rude and condescending manner, tell me I should have paid the extra $50 for Geek Squad on these $350 TVs and they would not do anything for me but give me Toshiba's number and tell me to take them back home. I purchased 2 more Samsungs to replace as I had to have working TVs for this Airbnb and my sales person said this happens "pretty frequently" on those and its a "processor issue." "Get a Samsung" he said. Just purchased these 55 inch Toshibas about 70 days ago. They were perhaps delivered less than 60 days ago. Even when they worked, they had an annoying boot up screen that you had to navigate before you could watch them. Never again. Spend the few extra dollars to avoid an inferior product that may end up dying and Best Buy won't stand behind or help you with unless you spend n extra $50 for Geek Squad.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Tv

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid tv last from 2018-2023 and only had a backlight issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I love the audio feature to talk to Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome deal!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV fir the price. OS can get a little laggy but never had any issues after 4 years of usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy !!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have this from last 5 yrs perfect for guest room!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Budget TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, still have it it’s 2023 bought in 2018..

    I would recommend this to a friend