Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $99.99
Clearance
The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1365 reviews

Rating Filter

Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the 55" Class 4K Ultra HD TV's excellent picture quality, affordable price, and easy setup. Many appreciate the built-in Chromecast feature, while others find the sound quality to be solid. However, some customers express concerns about the remote control lacking numbers, the TV's durability, and its limited refresh rate of 60Hz.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,365 reviews
  • Rated 1 out of 5 stars

    Terrible audio

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The speakers sound as if they were blown.The Geek Squad technician came to thehouse after much delay due to the audio biard replacei not arriving in time and told me there was nothing to be done, that replacing the board was useless as those TV's internal speakers we're not capable of handling any amount of bass and would rumble even if the board was replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Not happy with

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just noticed a scratch on the tv. I checked the return and it was past the return date. Best Buy delivered a tv to me with a scratch on the screen. However the tv is very nice. Not happy about the scratch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is packaged nice. We like the google cast instead of the smart tv. The only thing that was awkward was putting the tv on the mount. It's confusing and some parts don't fit exactly how they should.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Three Years

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV did not even last me 3 years. Wow. I am very surprised.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    TV is ok

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture becomes blurry at times. TV needs to be turned off and back on to fix distortion.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not satisfy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad Tv. Not the best Chromecast built in and a very bad user motion control. Tv starts up great but once it gets some use after a couple months you’ll notice that it’s not worth it. Save up and get a better quality tv like Samsung or Sony.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    dont buy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT PURCHASE THIS TV. QUIT WORKING RIGHT AFTER WARRANTY EXPIRED. IF YOU DO PURCHASE, MAKE SURE YOU ALSO BUY EXTENDED WARRANTY

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    You Do get what you Don't par for!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After an initial firmware update the TV ceased to have intelligible audio. Checked the web site to find a basic static site that was no help to me. You can not reinstall the same firmware over the current. No phone help as well. Returned back to Best Buy for some unlucky patron to buy open box and then return again!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    adequate for the price and job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just needed a short HDMI to connect the DVD player to new smart tv. Works fine.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not a smart tv?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I got the wrong tv, was a Christmas present and I'm not happy with it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a true Smart TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must use Google Cast which is very limiting. There's no way around it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV lasted only 14 months and then it went out. They wouldn't do anything for is because it only had a year warranty. I dont recommend this without purchasing an extended warranty even then I'd be sceptical. I've never had a TV go out that fast. Very upset by it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Issues with apps

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv was great size for price but had some quality issues with apps.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD TV FOR THE MONEY

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS WAS A GREAT PURCHASE FOR THE MONEY AND THE QUALITY WAS GOOD..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Great Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba is a reliable manufacturer for computers and TVs. This TV did not disappoint. We installed it. Powered it, and started using it. Nothing more to say.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good TV. No complaints. Works and operates as described.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Freezes a lot

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv has frozen several times while watching Netflix

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am returning this tv as the quality is not good.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I should have listen to my wife

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV seems to be a good TV with all the bells and whistles. After putting up the TV and letting a few months go by, I notice volume issues where the volume would go out and the pictures became fuzzy. I don't suggest anyone to purchase this TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy a toshiba

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t buy a Toshiba - this tv died after 4 years and now I have to replace and have the new one mounted which Best Buy charges the exorbitant fee if 200 to do.

    No, I would not recommend this to a friend