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Customer Ratings & Reviews

Your price for this item is $99.99
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The comparable value price is $399.99

Customer reviews

Rating 4.3 out of 5 stars with 1365 reviews

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Rating by feature

  • Value

    Rating 2.7 out of 5 stars

  • Quality

    Rating 2.4 out of 5 stars

  • Ease of Use

    Rating 3.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers consistently note the 55" Class 4K Ultra HD TV's excellent picture quality, affordable price, and easy setup. Many appreciate the built-in Chromecast feature, while others find the sound quality to be solid. However, some customers express concerns about the remote control lacking numbers, the TV's durability, and its limited refresh rate of 60Hz.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,365 of 1,365 reviews
  • Cons mentioned:
    Refresh rate

    Rated 1 out of 5 stars

    Not a good T.V.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV on sale for $479.99. I had it less than 24 hours before calling Best Buy to have them schedule a pick up. while watching 4K content the picture would sometimes look nice and sharp and other times it looked fuzzy, also it definitely looks blurry during fast picture movement. I think the refresh rate needed to be at least 120Hz.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    You get what you pay for....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this TV, but this first one arrived defective. Best Buy replaced ASAP, but the second one was also defective! The issue: the sound comes on in the middle of the night, all by itself - and no picture! So frustrating to be woken up in the middle of the night by a Poltergeist TV. Getting a refund and buying a Samsung!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No updates

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't update Chromecast version, many apps don't work because of this.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This model is junk and you cannot replace parts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Toshiba refused to honor warranty and no TV support

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    This is not a smart tv at all

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV sucks save your money. That have cast form your phone and does not even do it in 4k. Not able to get apps or setup to wifi

    No, I would not recommend this to a friend