Customer Ratings & Reviews
- Model:
- 55C350KU
- SKU:
- 6458645
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the superb picture quality and ease of use of the 55" Class C350 Series LED 4K UHD Smart Fire TV. Many appreciate its affordable price and the vibrant colors, while some users find the remote control to be problematic. The user-friendly setup is also frequently praised.
This summary was generated by AI based on customer reviews.
Okay value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Okay value for the price, however the picture quality could be better considering there are other options that are only slightly more expensive that are much better.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi bherbst, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
It does what I bought it for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a TV and I can watch everything in HD. It does what it is supposed to do. I have no streaming services, so I get an opening page asking to set it up every time I turn it on.
I would recommend this to a friendPretty bad, don't listen to the good reviews
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor picture quality even with a lot of adjustment and pray you don't need HDR, which it handles awfully. Looks washed out, no enhancement at all. Randomly loses my channel favorites, hidden channels, etc. And had a glitch the other day where it started up on a grey screen (not black since it's incapable of producing blacks, no contrast) with no ability to switch inputs until I somehow got to the settings menu and restarted it (turning off and on isn't good enough). Am taking this pile of garbage back as soon as I can decide on a better TV.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello JeffreyR,
Thank you for taking the time to review our Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV. I personally would like to apologize for the experience that you have gone through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 855-527-2411 Daily 8am - 9pm CT.
Toshiba Support
Molina
https://tvna.compal-toshiba.com/us
Rip off Bundle Pricing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well.,, Price Guarantee? Found it cheaper in Amazon.. But BestBuy Bundled with a smart bulb and Echo Dot Won’t price match… unless you bring back the “ Bundled “ items… Thus the customer pays for the items… so Not a good honest deal!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, We're so sorry that you're not pleased with the cost of this model, for the availability, cost or prices for this model, please reach out directly to our retailers. If you have any questions, feel free to give us a call at 1-888-407-0396 or send us an email at support@toshibatv-usa.com. Thanks Again, Toshiba Support Team
- Cons mentioned:Remote control
Control issues
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only issue with it the control keep out sinking end it using my phone as a control.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi EddyJ, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your remote control is not working as it should. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Cons mentioned:Remote control
Don’t Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst tv it will not stay connected to WiFi. I have since discovered this is a common problem with this particular model. It won’t even stay connected for an entire movie, not even an hour show. Everything else in my house stays connected with no problem. The router is close to the tv & there shouldn’t be a problem. Also the remote only works some of the time. I have saved the troubleshooting video on my phone because I have to constantly reset it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, Thank you for your interest in the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is not staying connected to the WIFI. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. Please perform a factory reset by going to Settings > Device & Software > Reset to Factory Defaults. If this troubleshooting does not fix the issue, please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
- Pros mentioned:Picture quality
Did I get a Dud?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure how this TV got such high reviews. I figured it was too good to be true at $350 and it was. Unless I got a Dud this TV is Trash. Tried to watch Outer Ranch on Prime since it's supposed to be 4K UHD, But the first 15 mins of it was filmed at night and it was so dark It was unwatchable. The sound was pretty loud though.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CompMan, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture and sound quality. Please select a different picture and sound mode or toggle with the advanced picture and sound settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If are still experiencing lagging or ghosting, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Disappointed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup is time consuming and not easy to install. I hired professional installers to assist with mounting and TV settings. This brand doesn’t pair well with my box top remote.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Eddie, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We’re sorry to hear that the set up is time consuming. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bad buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv glitches Flashing screen I don’t know if it’s the tv model or the unprofessional delivery guy that dropped the tv in front of my house.
No, I would not recommend this to a friendNice picture, but....
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not too impressed with the factory operating software. It seems that at least once a day I must go into 'Device & Software' menu and restart. I have to do this because the sound will not come on when I've changed inputs or apps. Pretty annoying to say the least since it seems to software related. This will most likely be my last Toshiba product.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi StephenC,
We apologize for your experience with this product. Hearing your feedback helps us to improve the quality of our product. If you need further assistance, please contact Insignia 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Where's help when you have a question
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv is fine. My only problem is that the booklet didn't address a question I had so I tried numerous times to speak to someone in the store. Got absolutely nowhere!
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello SmartTV, thank you for purchasing the Toshiba 55C350KU and taking the time to provide us with feedback. We’re sorry to hear that you were unable to received assistance. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. For additional support regarding your unit, please visit https://amazon.com/deviceservices/support or please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
OK TV for Price
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best TV, but it is OK for color and detail for the price. But has problems with an apple TV hook up for some reason.
I would recommend this to a friendToshiba ultra hd 55C350 55"
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY DIFFICULT FOR ME TO GET WHAT I WAAMT TO WATCH. WISH I NEVER BOUGHT. PRICE WAS GOOD BUT, DOESN'T SEEM WORTH IT.
No, I would not recommend this to a friendNot completely satisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really thought the picture would be a lot better than the previous television I had but I think I should have kept the other television
No, I would not recommend this to a friendGood tv for 2nd room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Employee at best buy recommended this TV, way to big for the room but a good TV, we returned it for the 50"
I would recommend this to a friendValue for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard to set up with the apps, it took me a while. Screen quality is good, especially if you also connect a computer/notebook
I would recommend this to a friendI don't have one.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't have one of my TV's as it was broken when delivered and I had an appointment to have it delivered and no one showed up. I am not too happy about this.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was broken when you received it. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Fire junk
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't care for fire tvs. Does not work consistently. Updates change how it functions. Takes forever to power up to view. Bought new tv to replace it even though not broke.
No, I would not recommend this to a friendAntenna channels didn't show on screen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it for credit. I like Amazon Fire streaming. Problem was antenna channels would not appear on screen, even though scan showed antenna picking up 60+ channels and guide showing channels and preview. When choosing channel there was a blank screen. On streaming voice and picture slightly out of sink - but that probably could be fixed in settings.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ChristineC, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not seeing your antenna channels, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Good for the price.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the screen quality for the price but the speakers are really bad.
I would recommend this to a friend