Customer Ratings & Reviews
- Model:
- 55C350KU
- SKU:
- 6458645
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the superb picture quality and ease of use of the 55" Class C350 Series LED 4K UHD Smart Fire TV. Many appreciate its affordable price and the vibrant colors, while some users find the remote control to be problematic. The user-friendly setup is also frequently praised.
This summary was generated by AI based on customer reviews.
TV 4K CHEAP...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Products are cheaper than the same segment of other brands such as Sony, Samsung. Picture and sound quality is average.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Stan, thank you for purchasing the Toshiba 55C350KU and taking the time to provide us with feedback. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
55 tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen was broken when we turned it on. Unfortunately you couldn't tell it was broken until poewering on. No hassle to return.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello KBaker, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your unit was broken when you received it. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Harley with the Toshiba Support Team.
There’s better out there
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Choppy screen when sports are on. Remote is a little different than I’m used to.
No, I would not recommend this to a friendToshiba fire tv 55”
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only lasted 2yrs to the date Toshiba fire tv 55” it gave me a lot of problems and then just went black screen it still has sound though.
No, I would not recommend this to a friend3rd TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the tv is a bit different from previous Toshiba's, I would try another brand next time
I would recommend this to a friendOk tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is ok its seems like the front of the screen might come apart at some point
No, I would not recommend this to a friendDecent tv.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a decent tv, with ok value. Definitely better models out there.
No, I would not recommend this to a friend- Cons mentioned:Remote control
USELESS PIECE OF EQUIPMENT!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tv needs 2 remotes to work and there is no way around it. I find that to be ridiculous. Wish I had known before setting the whole unless thing up. Also the legs are so short that a cable box does not fit underneath in. DO NOT RECOMMEND!
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello LoriF,
Thank you for taking the time to review our Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, however I'd like you to contact our support team for further assistance at 855-527-2411 Daily 8am - 9pm CT.
Toshiba Support
Molina
https://tvna.compal-toshiba.com/us
- Pros mentioned:Picture quality
Do not recommend it, very slow.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow, internet didn't connected. TV looks good and quality of image is really good, but it is impossible to watch anything there. Would not recommend it.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi FabioGiancoli, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit is not connecting to the internet. Please reset your cable modem and wireless router by unplugging them for at least 30 seconds and then plugging them back in again. Also, please ensure that the router is within 20 feet of the TV. If this troubleshooting tip does not fix the issue, please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Picture quality
Don’t waste your money
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted less than two years. Before screen went haywire. Was decent when it worked but didn’t last.
No, I would not recommend this to a friend You get what you’re pay for.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent TV with nice features but it os t especially well made. Returned the item.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Rainersnow, Thank you for purchasing the Toshiba 55C350KU and for taking the time for providing us with feedback. We are sorry to hear that you were unsatisfied with the OS which resulted in you returning the unit. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Toshiba product we are here to help! Thanks again, Toshiba Support Team.
DO NOT BUY
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the worst TV I have ever owned. It is slow, freezes between shows and apps (it is not my internet). The picture quality is also very poor/pixelated. I’m not a techie and would never notice minor spec differences, this is choppy and blurriness that comes and goes. I broke the screen on my old Samsung from 2018 so I needed a replacement, but I would rather be using that with a broken screen rather than this piece of junk.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi LindsayC, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Toshiba Customer Support gets an F.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After owning this TV for just under six months it died. I searched for product support from Toshiba to no avail. I contacted Best Buy and they gave me the phone number to the manufactureres Customer Support. I call them and learn a Toshiba TV is a Dybabook Product and they are not open to resolve the issue until "normal buisness hours." It's Friday and Monday is a holiday and I want to watch the game so I have it sitting in a corner and it will replace the downstairs TV when or if I can get it repaired.
No, I would not recommend this to a friend- Pros mentioned:Picture quality
Poor viewing angles
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible picture when viewing from the side, you only get a good picture when you are sitting directly in front of screen otherwise everything gets way too bright/white looking.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi RuralScientist, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Never again!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV is great, delivery service sucked. Would not deliver to the house. I had to drive to the end of the driveway so they could put it in my car. My wife and I had to unload it from my car. I WILL NEVER SHOP AT BEST BUY AGAIN. I know you probably don't care.
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry you had a bad experience with the delivery. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Just go with insignia or LG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible light bleed all around the edge.. supposedly is direct light.. it was completely distracting. On top of that the sound sounded far away and empty. Very dim btw. Also I’m not a noob when it comes to settings of the tv.. I tried several and no difference at all.. this is why I stick with insignia or lg
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Josh, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having light bleed and sound issues. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Annoying tv
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I sleep with the tv on at night and this one wont stay on. Annoying af The casting feature no longer works 6 months later
No, I would not recommend this to a friendFire stick tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some of my apps on this tv won’t pay it says not connected to internet. It’s not my service got that checked and all my other devices are fine. I think this fire stick tv is defective. I have another fire stick tv ani works great. Different model
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Firesticklover, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are unable to play some of your apps. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
- Pros mentioned:Ease of use
Good value until it wasn’t
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv set up extremely easy. Had for about a week and a static noise started coming from the tv. Speaker got blown with the volume never going over 20. What a waste of time and money.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your speakers are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tuner too weak for OTA reception
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The over-the-air tuner is not very strong. We live 8 miles from a cluster of TV station towers, the Toshiba would pixilate and freeze while the other TVs in the home were perfect. Other inputs were fine.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DouglasF, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you are having issues with the TV's tuner. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.