Customer Ratings & Reviews
- Model:
- 55C350KU
- SKU:
- 6458645
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the superb picture quality and ease of use of the 55" Class C350 Series LED 4K UHD Smart Fire TV. Many appreciate its affordable price and the vibrant colors, while some users find the remote control to be problematic. The user-friendly setup is also frequently praised.
This summary was generated by AI based on customer reviews.
False advertising subscriptions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this TV specifically for the subscription trials that were the included BUT not a single subscription was as long as advertised. Fubo was a week VS 2 months, prime music was a month VS 4 months and apple tv didn't work at all. Fake false advertising... LAME
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi NicholasD, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. Different streaming services might run different free trial promotions. The length of the free trial can vary from time to time. Toshiba as a television manufacturer does not dictate these promotions. Apple TV is available on Fire TV App Store. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Horrible sound
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s a continuous static sound that comes from the television speakers that cannot be fixed.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Eric, thank you for your interest in the Toshiba 50C350KU and taking the time to provide us with feedback. We are sorry to hear that there is a static sound coming from the TV. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great as 4 k is not smooth pic and colors were off
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you have any further questions or concerns, please give us a call at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Speakers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speakers are not working. Have to up volume to 22 or 23.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi NancyZ, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your speakers are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Not the TV for me.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was distorted with a three inch wide line down the center of the picture. After one day, the entire picture was distorted. Very good customer service on the purchase as well as the return, but t.v. was not good at all. It was very disappointing.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Allen60, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your picture was distorted, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Won’t price match, and lost a future sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They wouldn’t price match $20 after 30 days. (They lowered the price) It’s really a shame for them because I like the tv and I was going to buy another one, but now I’m not going to. Best Buy wake up, this is a bad business practice!
I would recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi there!
Thank you for taking the time to review our Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV, we're very sorry to read you are experiencing this issue with one of our products, please contact us using the link below, we'll be more than happy to assist you regarding this matter.
Toshiba Support
Shella
Broken tv
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv went out on me before two years. I had no warranty.
No, I would not recommend this to a friendDon’t leave the room during installations
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv and installation was fine until we noticed two Nintendo switch games were taken
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for your interest in the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your Nintendo Switch games were taken. Please reach out to Amazon Customer Service at 1 (888) 280-4331. I'm confident that our partners at Amazon will take care of you.Thanks again, Harley with the Toshiba Support Team.
Leaving Best Buy for good!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picked this tv up in Sioux City, IA and I get home and ready to put it up on the wall and there is no electrical cord!! Called Best Buy got hung up on 4x, so finally got online to chat and there is nothing they will do. I need to go back to the store that is 2 hours away and try and get a cord.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We’re so sorry to hear that you did not receive a power cord. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Worse TV I ever purchased
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the TV for almost a year. The volume on the TV is constantly going out and one time a show from another app overlapped with a show I was watching and I could not stop it from playing. I had to unplug the TV altogether to stop the talking from another app.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi dtown68, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv Problem
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv turn on by it self dont know what to do i think it has to do with the fire tv mode just took one back that was a Hisen fire tv and it was doing the same thing
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JuanR, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is turning on by itself. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Bad buy!!!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Less than 2 years later and the TV isn't working, first the remote now the TV. It's garbage!
No, I would not recommend this to a friendDisappointed.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the picture. It's dark. I tried the settings. It has no clarity. I bought it because of the good reviews. 4.6? Maybe this is an older tv? First day and thinking about returning it already.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi CaseyJ, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that the picture is dark. We take pride in making sure we produce high-quality, reliable electronics and apologize that you aren't having the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .Hello CaseyJ,
Thank you very much for taking the time to review our Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Toshiba Support
Alvin
http://tvna.compal-toshiba.com/us/en/
Lasted a month
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this tv for only one month and the picture stopped working. I have sound with a black screen. Great tv before thia happened.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi AmberK,
We're very sorry to read you are experiencing this issue with one of our products, I know that this could be an unfortunate situation. We would be happy to troubleshoot it and check your options for you. Please feel free to contact us at 1-855-527-2411 Daily 8am - 9pm CT.
Chelsea
Toshiba Support
http://tvna.compal-toshiba.com/us/en/
Tv turns off by itself after around 2 hours
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv turns off by itself after around 2 hours. without an input. That is just the way it was programmed. It is an absurd. I'll never purchase a Toshiba TV anymore.
No, I would not recommend this to a friendA huge disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV worked for one week and does not come on and it has been two weeks since Hisense said they will contact me so someone can come look at it. I eventually was told that parts have to be ordered prior to them coming even though they have not seen the TV.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and taking the time to provide us with feedback. We’re so sorry to hear that your unit is not powering on. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Very Dissatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The tv arrived damaged and they swapped it out 2 days later. That tv was also damaged. Requested a cancellation with Geek Squad on phone, no reply yet. Not happy.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it. Please contact BestBuy to file a claim. I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
Terrible TV
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this 55” TOSHIBA in July, 2021 and it’s already not working! Keeps shutting the picture off and TV has to be turned off and on. One year warranty is through TOSHIBA in Canada and their website doesn’t even show our model number! Never buy TOSHIBA again!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello ParvezD thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We’re so sorry to hear that your unit is shutting off. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
55 inch Toshiba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dull image not worth it better screens elsewhere went with lg but would prefer Sony but money is an issue .u get what you pay for so spend it wisely would not recommend this unit
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi ReeseJ, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with this feedback. We’re sorry to hear that you are not satisfied with the picture quality. Please select a different picture mode or toggle with the advanced picture settings to get the desired quality. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Unsatisfied Customer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Tv went out 2months after I bought it. Mind you I purchased a Tv Feb 2021 and it went out the end of 2022. Both Tv's were by Toshiba.
No, I would not recommend this to a friend