Customer Ratings & Reviews
- Model:
- 55C350KU
- SKU:
- 6458645
Rating by feature
- Picture Quality
Rating 4.7 out of 5 stars
- Sound Quality
Rating 4.5 out of 5 stars
- Brightness
Rating 4.7 out of 5 stars
Customers are saying
Customers consistently note the superb picture quality and ease of use of the 55" Class C350 Series LED 4K UHD Smart Fire TV. Many appreciate its affordable price and the vibrant colors, while some users find the remote control to be problematic. The user-friendly setup is also frequently praised.
This summary was generated by AI based on customer reviews.
Inspect your picture with great scruitiny.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horizontal lines were either present from the beginning or started soon after the purchase. An on-line search suggested that this was not unusual. Replaced with a Samsung of the same price range and size.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Talleldo,
Thank you very much for taking the time to review our Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV. I know that this could be an frustrated situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.
Toshiba Support
Alvin
http://tvna.compal-toshiba.com/us/en/
Bad Purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was great at first but as time went on it only lasted us less than 2 years Waste of money
No, I would not recommend this to a friendToshiba 55 class c350 series led 4k smart fire TV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took forever to receive my item and when I finally did receive it the item I purchased was broken by the delivery company upon delivery.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi DerrickT, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it! Please contact BestBuy to file a claim; I'm confident that our partner at BestBuy will take care of you. Thanks again, Toshiba Support Team.
TCL TV
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Audio from different apps would play simultaneously. The only way to stop the apps from audio was to unplug and hard reset the tv. Returned back to store
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Henry, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with your TV, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Blackout
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My TV has sound, the picture went black all of a sudden. Can someone assist me with this problem?
I would recommend this to a friendDoesn’t stream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The apps stopped working within the first day of buying the TV. We have to stream through Xbox, absolutely ridiculous.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi BrittnieB, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that your apps are not working. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I unfortunate wasnt able to use this product as i unboxed it and it was broken. Returned it and got another tv
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi JacquelineL, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is damaged, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Light yellow tint on sides.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got a defective one. Has light yellow tint on both sides. Will have to return and pay more for a Sony. Not worth the cheap price. As the saying goes, cheap guy pays twice.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Mako, thank you for purchasing the Toshiba 55C350KU and taking the time to provide us with feedback. We’re so sorry to hear that your TV has a yellow tint. We take pride in making sure we produce high-quality, reliable televisions and apologize that you aren't having the positive experience that we strive to consistently deliver. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tv went out in a week but Best Buy customer service was great and I replaced it with a different tv
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi AnthonyG, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that your TV is no longer working, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Picture was unacceptable as it was very poor quality. TV was returned for refund with no issue.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi GregoryS, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are not satisfied with the picture quality, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Not A full LED tv
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This tv is marketed as being an LED unit. It has some LED components but even the manufacturer does not have it listed as LED.
No, I would not recommend this to a friendStay away
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.18 months done and Toshiba did not care !!
No, I would not recommend this to a friendBlack Friday Deal Gone Bad
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a great Black Friday deal. Once I got the product hung and setup the television stop showing the picture.
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hello Thecolorkasper,
We do apologize for what happened to your Toshiba - 55" Class C350 Series LED 4K UHD Smart Fire TV. I know it can be dissatisfying that its not working as expected. If you need further assistance, I'd like you to contact our support team at 855-527-2411 Daily 8am - 9pm CT.
Toshiba Support
Molina
https://tvna.compal-toshiba.com/us
Not a good tv even on sale
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap made and screen was faulty. I returned it and purchase an LG higher end
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Jay1212, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're sorry to hear that you are having issues with the screen, which resulted in you returning the unit. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
- Pros mentioned:Picture qualityCons mentioned:Remote control
Not Bad Performance once it is set up.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought in-store and my first one came out of the box with cracks starting at the lower left corner, going across the whole screen. Not Toshiba or Best Buy fault, necessarily, and Best Buy gave me an exchange - no problem. The one I got as an exchange was intact, but during set-up I got the message "Searching for Remote" where it got stuck. The solution here (https://forums.bestbuy.com/t5/TV-Home-Theater/Toshiba-Fire-TV-Remote/td-p/1376574/highlight/true) worked for me. Still, I went through a few minutes of regretting my purchase. I am one of the rare few who watch a lot of antenna TV, and I missed the buttons for numbers on the remote. I was starting to dread the thought of scrolling through 100 channels to get to the one I wanted, but then thought I would try the Alexa interface. Here I was afraid that I would have to get and pay for Amazon Prime, but that was not the case. Just signing in to the normal free Amazon account is all it took and the Alexa interface is really good. I just say "Channel Fifty-One Point 2" and she takes me right to 51-2. I have the sound going through my Sony home theater using the HDMI-ARC input and the two devices work very well together. The picture is good - dark black, bright white all with good clarity. I think once I get used to the Alexis voice commands I will really be happy with this purchase, and would buy a second one if the need came up. The remote problem is the only thing that seems to need improvement.
I would recommend this to a friend Terrible!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already has a line going down the screen. It didn’t even make it 6 months.
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi NicoleF, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that there is a line on your screen. We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. We do appreciate the feedback and review as this helps us improve our products and services, not only for our loyal customers, but for our customers of the future as well. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
Brand response from Toshiba Customer Care
Posted .Hi NicoleF,
Hearing your feedback about his product is important to us. It is for us to continue improve the quality of our products. If you need further assistance, please contact us at (855)527-2411.
Toshiba Support
Lea
https://tvna.compal-toshiba.com/
Patsy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.TV didn’t work. Very frustrating! Retuned it and bought a better one. No problem when I took it back to store. New TV works!
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your TV did not work, which resulted in you returning the unit! We take pride in making sure we produce high-quality, reliable televisions and apologize that you didn't have the positive experience that we strive to consistently deliver. If you do decide to purchase another Toshiba product, we are here to help! Thanks again, Toshiba Support Team.
Missing remote
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing remote missing remote missing remote Missing remote
I would recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hi Deanna, thank you for purchasing the Toshiba 55C350KU and for taking the time to provide us with feedback. We are so sorry to hear that you did not receive a remote with your purchase. Please reach out directly to our support team at 1-888-407-0396 or email us at Support@Toshibatv-usa.com. Thanks again, Toshiba Support Team.
empty box
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.literally bought this tv off of amazon and came with an empty box...
No, I would not recommend this to a friendBrand response from Toshiba Customer Care
Posted .Hi 98098,
We regret that you have received an empty box. Please accept my apologies on behalf of Toshiba Support for the inconvenience caused. I would highly advise to contact us for further assistance at 1-(888)-407-0396.
Chelsea
Toshiba Support
TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The TV WAS BROKEN WHEN I PICKED IT UP. This is the second time this has happen. I'm done with BestBuy
No, I would not recommend this to a friendBrand response from Toshiba Product Expert
Posted .Hello Toshiba Customer, thank you for purchasing the Hisense 55C350KU and for taking the time to provide us with feedback. We're so sorry to hear that your unit was damaged when you received it. Please contact BestBuy to file a claim. I'm confident that our partners at BestBuy will take care of you. Thanks again, Toshiba Support Team.