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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $379.99

Customer reviews

Rating 4.5 out of 5 stars with 2972 reviews

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Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, price, and easy setup of the 55” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition. Many users have enjoyed the TV for years and continue to love it. The Fire TV integration is also praised for its user-friendly interface and quick access to streaming services. However, some customers have concerns about the remote control, sound quality, screen issues, refresh rate, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 142 Showing 2,821-2,840 of 2,972 reviews
  • Rated 2 out of 5 stars

    Liked it until it died

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture screen turned black (died )after 10 days! What a pain to take it back and replace it with a Samsung.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Picture quality

    Rated 1 out of 5 stars

    I love my tv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture. I love screen size. Amazon Alexa is awesome.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Died after 3 days

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty sure title sums it up...it wont power on...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    300 BF price too good to be true

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv stopped picking up remote after 1mo. Worthless piece of junk

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Connectivity

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loses wireless connection multiple times a day. When this happens I need to restart the TV and then everything is fine again. This is the only device in the house that has wireless connection issues. I like the TV when it works but would never purchase again due to the connectivity issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t even last for 2 years . I bought this TV in 2019 and started facing Screen related issues in 2021. Screen black out after a minute every time. Tried to contact Toshiba customer support but no one picked up call . Toshiba customer support where i called 855-527-2411.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No Audio output

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t hook up my surround sound to tv other than by Bluetooth and then it doesn’t sync well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Just stopped working

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV worked very well for a year and then just stopped. I've tried everything I could find to fix it, but it's operating systems just seems to have given out. I'm guessing its more of an Amazon Fire TV issue than a Toshiba issue, but now it is basically useless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice picture. Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound faded in and out. TV was defective. Had to return it. Did not replace it

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Like Alexa but screen not clear picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture was not clear in smaller room. . It was very easy to set up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should have stuck with Samsung. The sound and the picture quality is horrible. Now I have to purchase a sound bar to hear the TV. If I would have paid the extra money to get the Samsung, which is the brand I usually purchase, I would not be spending more money to buy the sound bar!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Smart TV, Smart Buy

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its amazing the features you can get in a television today for a very affordable price. For someone that already has smart devices in their home and is familiar with the Alexa platform, this concept of putting Alexa in a television sounded amazing to me. And after using this television for a while, it did not disappoint. I mounted this television in my office opposite of my desk and it made my office so much more enjoyable. After going through the very simple setup process (which includes tutorial videos), it asks you what popular apps you want to install to get you started off on the right foot. After that, use your remote and talk to it as you would any Alexa device. My biggest surprise was that the Alexa integration isnt just in the television, it can control any smart device on your network. This is awesome, makes things simple, and frees up my Echo Dot that I originally had in my office to another room. Its also nice that being partnered with Amazon, I ask my television to play music and it links to Amazon Music and plays my request. I have been using this television to mainly watch streaming services (Hulu, Netflix, Etc) and Twitch, and the ease of use is amazing. I especially enjoy the Twitch app as it plays both the stream and the chat box together and just gives you a great layout. The video quality is pretty good and the sound, for a television, is surprisingly good. I still have mine hooked up to an external receiver, but you could definitely get by with just the TV speakers if need be. Add into that the amount of A/V connections that the television supplies, I personally think that this television is a steal, even at MSRP price. Overall, this TV is worth every penny and then some. Inexpensive yet feature rich. WIN-WIN.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Replacement for 2 year old toshiba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDMI 1 has already lost picture and now sometimes audio as well. I only had my other Toshiba for a little over 2 years when the panel went out. This replacement has already shown issues in the first week.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    poor tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fair tv very poor very poor !!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Very difficult to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to use I'm still having trouble enjoying it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality, Price

    Rated 5 out of 5 stars

    Great TV!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is great for many reasons... great price, it's really thin and light, the picture quality is clear and pretty close to perfection, so easy to take out of the packaging and assemble in minutes. The setup practically does it on its own once you power it on. I was watching TV 15 minutes after bringing it home, and I had to take it upstairs and unbox it...15 minutes! I haven't figured all the smart TV stuff yet, but Alexa turned it on and off and I can tell it to watch a movie but haven't figured out how to get Alexa to change the channels but might not be able to work while on cable. However, everything works great and easy to use. Love it! I will definitely buy another when it's time to replace my next TV!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 5 out of 5 stars

    Great TV for price!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture quality is every bit as clear ,sharp,crisp and colorful as our $$$$$$ TV.For less then $ 400 dollars delivered you can not go wrong.Sometimes if it is to good to be true is wrong as in this case.When way more expensive TV dies we will buy another one of these.I like the features,I could not see how any TV could have any more and what they could be.This has all you could ask for .At over 70 years old I still had no problem working TV. Why do people always think us old people are not tech savvy. My only complete is WE never received code in our email for 30 days free Sling.Would like to try but have yet to receive code.Thank you Best Buy........not getting code is no big deal as there are more cheaper and free apps you can use,Slings loss is no concern of mine.We are more then happy with the other apps that we have loaded on TV.If you are in need of new TV and a 55" can fit in your space get this, you will not be disappointed.Also remember they have smaller size ones of same TV for less money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    TV BROKE AFTER 2 WEEKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV BROKE AFTER 2 WEEKS. RETURNED FOR EXCHANGE. WE'LL SEE HOW THIS ONE WORKS OUT.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Caught fire!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 months after we bought this tv, flames shot out of it near the power button. Luckily my husband smelled burning plastic and went to check it out. He burned his hand pulling it off the wall. It could have burned our house down!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picture avg at best even at this price point my old Sony 720p had a better picture and better blacks. Fire stick internal has lag. External old school fire stick works much better.

    I would recommend this to a friend