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Customer Ratings & Reviews

Your price for this item is $75.99
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The comparable value price is $379.99

Customer reviews

Rating 4.5 out of 5 stars with 2972 reviews

Rating Filter

Rating by feature

  • Picture Quality

    Rating 4.3 out of 5 stars

  • Sound Quality

    Rating 4.1 out of 5 stars

  • Brightness

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are delighted by the picture quality, price, and easy setup of the 55” Class – LED - 2160p – Smart - 4K UHD TV with HDR – Fire TV Edition. Many users have enjoyed the TV for years and continue to love it. The Fire TV integration is also praised for its user-friendly interface and quick access to streaming services. However, some customers have concerns about the remote control, sound quality, screen issues, refresh rate, and reliability.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 143 Showing 2,841-2,860 of 2,972 reviews
  • Rated 1 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning the tv. It glitches and lags like it can’t keep up with 4K.. it dose this streaming and watching a hard copy of blue ray.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Toshiba 55”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv only lasted 7 days I’m sure it was a factory defect the picture each day was darker and darker until it would not come on ... Credit Best Buy for taking care of the problem

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Too many problems

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HDMI ports are a hit and miss for additional equipment. Bluetooth is also selective for the equipment it wants to attach. I have owned the TV less than a month and the apps are lagging show to voice. It's terrible!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lemon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv only worked for a couple hours. After that, the Geek or I could not get it to do anything. The only way we could turn it off was by the power strip it was connected to.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV was terrible. Got it home and the screen immediately had issues displaying games, movies, TV, etc. Best Buy was GREAT helping me through troubleshooting and eventually replacing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No picture or sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the TV for Christmas. I set it up on 12/24/18. After a few hours, the picture went out. I turned the tv on the next morning and there was no picture or sound.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FireTV is glitchy. Doesn’t work well for streaming. We bought 3 different smart TVs last year during the holidays. Other TVs are great. The toshiba is the only one with issues. Very disappointed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great looking... not durable at all!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted a month. Got it for a family member as a gift and it malfunctioned in less than four weeks. Lines down the screen. Returned it and exchanged for a bigger, better tv. Paid the difference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very limited functionality due to the Fire system

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fire TV system is only another way for Amazon to limit your options. Unless you pay for everything, you are not able to use this TV as a real Smart TV. I regret having purchased this TV.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad TV

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the image was terrible. Although Firetv included is a good idea, the poor quality made me to re-evaluate the purchase and I decided to return the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor picture quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess I should have known by the price that the quality of the picture would be a bit less than perfect but I did not expect it to be as bad as it was. Returned it after two days.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tv is bad

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this tv in april 2019 to replace my lg was a big mistake to buy this 55' tv already stop workig rebooted nd stays on pick eglish not movig ive doe everythig

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Pretty crappy television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday, picture quality sucks balls. Took it back, spent a little more $ and bout a LG. It’s pretty awesome!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Toshiba 55” LED Smart TV Fire Edition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately even with the 4K HDMI cable, the TV did not display like in the store as expected. Very disappointed so I returned it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    DON'T BUY

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS TV!! After a couple years they update the software and the remote will not work. You have to buy a new one for $60.00

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not impressed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When TV first turns on, the screen is gets all jumpy for the first few seconds and have to unplug and plug in the HDMI cables depending on the port that I use first.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Network Card Issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    18 months after purchase and we’re constantly getting networking error issues - and yea other devices are working on the same network.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had tv for 3 weeks and screen froze up. Its been 2 weeks and still not working but since it came from the clearance center they will not fix or replace it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad where and bad deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called them many times for helping but no body care and that body was very rude. This was second TV and same problem Bad buy not best buy

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted a little over a year before dying

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mediocre at best in all areas. Screen gave out only a year. Bought another Sony and havent looked back.

    No, I would not recommend this to a friend